Housekeeping Lobby Attendant (Overnight) - Buena Vista Suites Hotel

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    "description": "<p><u>Scope of Position</u></p>\r\n\r\n<p style=\"text-align: justify;\">The Overnight Lobby Attendant is responsible for maintaining the cleanliness, safety, and overall appearance of the hotel&rsquo;s public area during overnight hours. This role ensures a welcoming and well-kept environment for guests arriving late, departing early, or using common areas after hours.</p>\r\n\r\n<p style=\"text-align: justify;\"><u>Position Requirements</u></p>\r\n\r\n<ul>\r\n\t<li>Professional demeanor appropriate for a resort environment.</li>\r\n\t<li>Previous housekeeping / lobby attendant experience preferred.</li>\r\n\t<li>Able to work cohesively as part of a team with minimum supervision.</li>\r\n\t<li>Able to focus attention on guest needs.</li>\r\n\t<li>Adhere to safety, rules, and company policies.</li>\r\n\t<li>Effective at listening to, understanding, clarifying and responding to the concerns and issues raised by guests.</li>\r\n\t<li>Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.</li>\r\n</ul>\r\n\r\n<p><u>Responsibilities</u></p>\r\n\r\n<ul>\r\n\t<li>Provide upkeep to the lobby areas to ensure they are clean and presentable.</li>\r\n\t<li>Clean and sanitize all lobby and public spaces, including floors, furniture, restrooms, hallways, and elevators.</li>\r\n\t<li>Vacuum, sweep, mop, dust, and polish surfaces as needed.</li>\r\n\t<li>Replenish supplies in public restrooms and lobby areas.</li>\r\n\t<li>Maintain housekeeping closets and storage areas in an organized manner.</li>\r\n\t<li>Maintain the cleanliness of entrances, and exterior hallways.</li>\r\n\t<li>Inspect the condition of furniture for tears, rips, and stains and report damages.</li>\r\n\t<li>Ability to assist guests with inquiries and requests while in the lobby.</li>\r\n\t<li>Ability to keep the back area of Front Desk neat and clean.</li>\r\n\t<li>Ability to complete special projects, as assigned, including regular deep cleaning.</li>\r\n\t<li>Ensure that the hotel, guests, and associates are maintained in a clean, safe and secure environment.</li>\r\n\t<li>Perform any other reasonable duties as required by management.</li>\r\n</ul>\r\n\r\n<p><u>Education</u></p>\r\n\r\n<ul>\r\n\t<li>High school diploma</li>\r\n</ul>\r\n\r\n<p><u>Skills and Abilities</u></p>\r\n\r\n<ul>\r\n\t<li>Ability to communicate in the English language (Second language is a plus).</li>\r\n\t<li>Able to work flexible schedules including holidays and weekends.</li>\r\n\t<li>Able to perform multiple tasks.</li>\r\n\t<li>Good interpersonal skills</li>\r\n</ul>\r\n\r\n<p><u>Physical Requirements</u></p>\r\n\r\n<ul>\r\n\t<li>Physical agility and ability to move quickly in confined spaces.</li>\r\n\t<li>Also requires standing/walking/reaching and bending throughout shift.</li>\r\n\t<li>Ability to push / pull 100lbs.</li>\r\n\t<li>Ability to lift 50lbs.</li>\r\n\t<li>Think clearly in high stress and intense situations.</li>\r\n\t<li>Ability to multitask and give direction under pressure.</li>\r\n\t<li>Stand or walk for extended periods of time.</li>\r\n\t<li>Work in areas of high heat and humidity.</li>\r\n</ul>\r\n",
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