Coordinator of administrative sales operations, Direct Sales - Quebec

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    "description": "<h2>Overview</h2>\n<p>Do you thrive on challenges that combine precision, analysis, and cross-functional collaboration? Are you looking for a stimulating role within an innovative and dynamic company? If so, this opportunity is for you!</p>\n<p> </p>\n<p>By joining our team, you will play a key role in ensuring the smooth operation of our commercial activities, while collaborating with colleagues and partners around the world.</p>\n<h2>Responsibilities</h2>\n<p>Specifically, you will be expected to:</p>\n<ul>\n <li>Prepare quotes and provide support to account managers</li>\n <li>Participate in the renewal process of technical support contracts</li>\n <li>Respond to internal and external customer requests by email and phone</li>\n <li>Analyze customer requests to ensure compliance and efficient processing</li>\n <li>Process evaluation requests and issue software licenses</li>\n <li>Coordinate the assignment of application specialists to sales activities</li>\n <li>Update and maintain data in the CRM system</li>\n <li>Support our global network in deploying our enterprise solution</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>Have at least three years of experience in customer service</li>\n <li>Be highly proficient with the Microsoft Office suite and familiar with CRM tools (knowledge of Salesforce is an asset)</li>\n <li>Possess an advanced level of English*, both spoken and written</li>\n <li>Be autonomous, resourceful, and an effective communicator</li>\n <li>Collaborate actively in a team, both in person and remotely</li>\n <li>Demonstrate strong analytical skills and openness to change</li>\n <li>Manage priorities effectively and stay well organized</li>\n <li>Be meticulous and quality-focus</li>\n <li>Respond professionally to internal and external requests</li>\n <li>Show interest in structured and organized administrative work</li>\n</ul>\n<p> </p>\n<p><strong>InnovMetric offers excellent working conditions:</strong></p>\n<p> </p>\n<ul>\n <li>Flexible work schedule, allowing for a good balance between personal and professional life</li>\n <li>Possibility of teleworking </li>\n <li>Group insurance and telemedicine service</li>\n <li>Free tea, coffee, and parking</li>\n <li>Sports and social activities as well as IMBand music group (check it out on Youtube!)</li>\n</ul>\n<p> </p>\n<p>We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.</p>\n<p> </p>\n<p> </p>\n<p><strong>Who are we?</strong></p>\n<p> </p>\n<p>InnovMetric is an independent software development company that empowers manufacturers of every size to digitally transform their 3D measurement processes. InnovMetric revolutionized 3D metrology with the introduction of point-cloud-based dimensional inspection in 2000 and the concept of a universal 3D metrology software platform in 2006. Today, with over 23 000 customers in 100 countries, and the world’s largest industrial manufacturers having adopted its PolyWorks® solutions as their standard 3D metrology software platform, InnovMetric is focusing on creating next-generation digital data and process management technologies.</p>\n<p> </p>\n<p>Headquartered in Quebec City, Canada, InnovMetric is a multinational organization with 650 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes.</p>\n<p> </p>",
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