Phone Triage Medical Assistant - Endocrinology for Kids

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    "description_html": "<p><strong>University Physicians’ Association</strong> is seeking a detail-oriented and compassionate part-time <strong>Phone Triage Medical Assistant</strong> to join our <strong>Endocrinology for Kids</strong> team in <strong>Maryville, TN</strong>. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong clinical judgment, and is committed to delivering exceptional patient care.</p><p><br></p><p>The selected candidate will play a key role in supporting both patients and providers by ensuring timely communication, accurate documentation, and a seamless care experience. Strong familiarity with electronic medical records, patient assessment, and clinical protocols is essential.</p><p><br></p><align-left>Job Type: &nbsp;<strong>Part-Time with Benefits&nbsp;</strong></align-left><ul><li><u>Alternating bi-weekly schedule </u>(40 hours per pay period)</li><li><strong>Week 1</strong>: Wednesday, Thursday, and Friday (8:00am to 4:30pm)</li><li><strong>Week 2</strong>: Wednesday and Thursday (8:00am to 4:30pm)&nbsp;</li></ul><h3><strong>Key Responsibilities</strong></h3><p>Responsibilities include, but are not limited to:</p><ul><li>Answering patient calls and assessing medical needs</li><li>Accurately documenting symptoms, medical history, and concerns</li><li>Providing patient instructions based on clinical protocols</li><li>Assisting with scheduling appointments and coordinating care</li><li>Managing prior authorizations and obtaining pre-certifications for imaging (MRI, CT scans)</li><li>Communicating test results in a timely and professional manner</li><li>Processing prescription refill requests in compliance with established guidelines</li></ul><p>We offer a <strong>comprehensive benefits package</strong>, including:</p><ul><li>Paid Time Off (PTO), Paid Holidays, Sick Leave</li><li>Medical, Dental &amp; Vision Insurance</li><li>Short &amp; Long-Term Disability</li><li>Life Insurance, Critical Illness Coverage, &amp; Accidental Insurance</li><li>401(k) Retirement Plan with Company Match and immediate Vesting</li><li>…and more!</li></ul>",
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      "description": "<p>Description</p><p><strong>University Physicians’ Association</strong> is seeking a detail-oriented and compassionate part-time <strong>Phone Triage Medical Assistant</strong> to join our <strong>Endocrinology for Kids</strong> team in <strong>Maryville, TN</strong>. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong clinical judgment, and is committed to delivering exceptional patient care.</p><p><br/></p><p>The selected candidate will play a key role in supporting both patients and providers by ensuring timely communication, accurate documentation, and a seamless care experience. Strong familiarity with electronic medical records, patient assessment, and clinical protocols is essential.</p><p><br/></p><align-left>Job Type:  <strong>Part-Time with Benefits </strong></align-left><ul><li><u>Alternating bi-weekly schedule </u>(40 hours per pay period)</li><li><strong>Week 1</strong>: Wednesday, Thursday, and Friday (8:00am to 4:30pm)</li><li><strong>Week 2</strong>: Wednesday and Thursday (8:00am to 4:30pm) </li></ul><h3><strong>Key Responsibilities</strong></h3><p>Responsibilities include, but are not limited to:</p><ul><li>Answering patient calls and assessing medical needs</li><li>Accurately documenting symptoms, medical history, and concerns</li><li>Providing patient instructions based on clinical protocols</li><li>Assisting with scheduling appointments and coordinating care</li><li>Managing prior authorizations and obtaining pre-certifications for imaging (MRI, CT scans)</li><li>Communicating test results in a timely and professional manner</li><li>Processing prescription refill requests in compliance with established guidelines</li></ul><p>We offer a <strong>comprehensive benefits package</strong>, including:</p><ul><li>Paid Time Off (PTO), Paid Holidays, Sick Leave</li><li>Medical, Dental & Vision Insurance</li><li>Short & Long-Term Disability</li><li>Life Insurance, Critical Illness Coverage, & Accidental Insurance</li><li>401(k) Retirement Plan with Company Match and immediate Vesting</li><li>…and more!</li></ul><p>Requirements</p><ul><li><strong> Medical Assistant Certification </strong>is preferred. </li><li>Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.</li><li>Minimum of 1-year previous medical experience.</li></ul>",
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