Home › Companies › New Reach Careers, LLC › IT Support Analyst
IT Support Analyst
New Reach Careers, LLC · Tempe, AZ, United States · On Site · Deleted · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | New Reach Careers, LLC |
| Title | IT Support Analyst |
| Normalized title | - |
| Department / team | IT Support |
| Location | Tempe, AZ, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | deleted |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-29 / 2026-05-30 |
| Changed / last seen | 2026-06-11 / 2026-06-09 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from New Reach Careers, LLC. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Tempe. | Open |
| Department jobs | Active postings in IT Support. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | New Reach Careers, LLC |
| Source | 124c9e34-bbbe-44bc-a0a3-623f9f172f0a |
| ATS provider | Rippling ATS |
Description
company
About Us:
New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple: Unlock financial freedom through practical and actionable education. So how do we do it?
New Reach Education offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!
Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures. Currently supporting thousands of students, New Reach Education is making a powerful and lasting impact on the communities it serves. Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!
role
The IT Support Analyst provides day-to-day technical assistance and operational support across the organization. This role assists in maintaining company devices, systems, and data security, while helping to implement and improve technology tools that support business operations. The IT Support Specialist works closely with the Technology Manager to ensure timely resolution of IT requests, proper onboarding and off-boarding procedures, and reliable technology performance across departments.
Responsibilities/Duties:
Provide IT support to internal teams, including setup, troubleshooting, and maintenance of devices, software, and user accounts.
Assist with onboarding and off-boarding processes by managing access permissions, hardware allocation, and account setup/deactivation.
Maintain the IT help tracking system to ensure all requests are documented, prioritized, and resolved promptly.
Support the creation and improvement of technology tools, such as Monday.com boards and automation workflows.
Monitor and respond to Monday.com requests for onboarding (twice weekly), off-boarding (daily), and urgent IT needs (daily).
Ensure all company devices are properly secured and protected against spyware, viruses, and other threats.
Manage data backup processes across all brands and software platforms to maintain business continuity and data integrity.
Track and maintain inventory of company laptops and equipment to ensure readiness for new hires or replacements.
Assist with special projects, technology rollouts, and internal system enhancements as assigned by the Technology Manager.
Follow established IT and security protocols, identifying opportunities for improvement where applicable.
Perform all other duties as assigned.
Skills & Qualifications:
3+ years of experience in IT support, technical coordination, or systems administration.
Strong technical aptitude with experience troubleshooting software, hardware, and connectivity issues in mostly a MAC & Google Suite Environment.
Familiarity with data backup, security protocols, and antivirus management.
Experience using ticketing systems or help desk tracking tools.
Knowledge of cloud-based tools and systems (e.g., Google Workspace, Monday.com, AWS, or similar platforms).
Excellent organizational and problem-solving skills with strong attention to detail.
Effective communication and interpersonal abilities with a focus on customer service.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Benefits:
Paid Time Off and Holidays Off Health Package - Medical, Dental and Vision Optional 24/7 tele-health support, short & long term disability and life insurance 401(k) with company match at 4% Maternity and paternity leave Free enrollment in our online courses Servant leadership team with open door policy Continued development and internal growth opportunities Positive culture that values hard work and relationship s National and international volunteer opportunities Frequent company events!
**New Reach Education supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.
Full job record
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| Org ID | 4f4ea2fc-1739-4c26-b57f-c975d2337192 |
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| Board ID | 124c9e34-bbbe-44bc-a0a3-623f9f172f0a |
| Provider | rippling |
| Provider Job Key | 6f8707b0-d14f-4f90-bcc4-7108ae10d331 |
| Title | IT Support Analyst |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Tempe, AZ, United States |
| Department | IT Support |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | AZ |
| City | Tempe |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/newreacheducation/jobs/6f8707b0-d14f-4f90-bcc4-7108ae10d331 |
| Apply URL | https://ats.rippling.com/newreacheducation/jobs/6f8707b0-d14f-4f90-bcc4-7108ae10d331 |
| First Seen At | 2026-05-30 07:38:19Z |
| Last Seen At | 2026-06-09 09:46:34Z |
| Last Checked At | 2026-06-11 09:54:39Z |
| Last Changed At | 2026-06-11 09:54:39Z |
| Inactive At | 2026-06-11 09:54:39Z |
| Source Posted At | 2026-05-29 20:47:34Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=newreacheducation/date=2026-06-09/2026-06-09T09-46-33-905Z-09a34494ab6846ac190808e7a260a0923f5681576b44aa12b122a54ff690f62a.json |
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The IT Support Specialist works closely with the Technology Manager to ensure timely resolution of IT requests, proper onboarding and off-boarding procedures, and reliable technology performance across departments.</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Responsibilities/Duties:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Provide IT support to internal teams, including setup, troubleshooting, and maintenance of devices, software, and user accounts.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Assist with onboarding and off-boarding processes by managing access permissions, hardware allocation, and account setup/deactivation.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Maintain the IT help tracking system to ensure all requests are documented, prioritized, and resolved promptly.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Support the creation and improvement of technology tools, such as Monday.com boards and automation workflows.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Monitor and respond to Monday.com requests for onboarding (twice weekly), off-boarding (daily), and urgent IT needs (daily).</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ensure all company devices are properly secured and protected against spyware, viruses, and other threats.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Manage data backup processes across all brands and software platforms to maintain business continuity and data integrity.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Track and maintain inventory of company laptops and equipment to ensure readiness for new hires or replacements.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Assist with special projects, technology rollouts, and internal system enhancements as assigned by the Technology Manager.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Follow established IT and security protocols, identifying opportunities for improvement where applicable.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Perform all other duties as assigned.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Skills & Qualifications:</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">3+ years of experience in IT support, technical coordination, or systems administration.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Strong technical aptitude with experience troubleshooting software, hardware, and connectivity issues in mostly a MAC & Google Suite Environment.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Familiarity with data backup, security protocols, and antivirus management.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Experience using ticketing systems or help desk tracking tools.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Knowledge of cloud-based tools and systems (e.g., Google Workspace, Monday.com, AWS, or similar platforms).</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Excellent organizational and problem-solving skills with strong attention to detail.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Effective communication and interpersonal abilities with a focus on customer service.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ability to manage multiple tasks and priorities in a fast-paced environment.</span></p><p style=\"font-family:"Basel 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0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Optional 24/7 tele-health support, short & long term disability and life insurance</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">401(k) with company match at 4%</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maternity and paternity leave</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Free enrollment in our online courses</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Servant leadership team with open door policy</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Continued development and internal growth opportunities</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Positive culture that values hard work and relationship</span><span style=\"white-space:pre-wrap;\">s</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">National and international volunteer opportunities</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Frequent company events!</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"font-size:9pt;white-space:pre-wrap;\">**New Reach Education supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.</em></i></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">About Us:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple: Unlock financial freedom through practical and actionable education. So how do we do it?</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">New Reach Education offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures. Currently supporting thousands of students, New Reach Education is making a powerful and lasting impact on the communities it serves. Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!</span></p>"
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/53f95bc6ba5882b158f5a1ff023ffdf8b1b6c1b0?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/4f4ea2fc-1739-4c26-b57f-c975d2337192JSONGET https://api.bluedoor.sh/job-postings/v1/sources/124c9e34-bbbe-44bc-a0a3-623f9f172f0aJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/53f95bc6ba5882b158f5a1ff023ffdf8b1b6c1b0/eventsJSON