Home › Companies › Hctz Fa Us2 Oraclecloud Com Cx 1001 › Sr. Customer Quality Manager
Sr. Customer Quality Manager
Hctz Fa Us2 Oraclecloud Com Cx 1001 · Scottsdale, AZ, United States; USCA70 ROSE ORCHARD SAN JOSE, San Jose, CA, US; USAZ25 onsemi office, Scottsdale, AZ, US; USTX12 FCS RICHARDSON TX, Richardson, TX, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hctz Fa Us2 Oraclecloud Com Cx 1001 |
| Title | Sr. Customer Quality Manager |
| Normalized title | - |
| Department / team | Engineering, Quality & Reliability |
| Location | Scottsdale, AZ, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-03-10 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hctz Fa Us2 Oraclecloud Com Cx 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Scottsdale. | Open |
| Department jobs | Active postings in Engineering, Quality & Reliability. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hctz Fa Us2 Oraclecloud Com Cx 1001 |
| Source | 785c81aa-1b1b-46b0-bafd-ca226d542e7a |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Senior Customer Quality Manager is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for customer semiconductor quality requirements and developing customer relationships & partnership alliances. This role can be based in Allen, TX or Scottsdale, AZ
Reporting to the US Customer Quality Director in the US CQE organization, you will be the main focal point and the voice of the customer for semiconductor quality and reliability with Medical/Commercial/Industrial/Automotive customers. You will be the key customer-facing contact to manage customers' quality requirements and develop customer relationships. You will act as the customer quality champion and voice of the customer within onsemi, ensuring customer requirements are understood and met.
The position will require a strong medical device as well as semiconductor quality background, as daily collaboration with Sales, Product & Test Engineering, Product Quality, Central Engineering, Manufacturing & BU Operations is needed.
Responsibilities
Be the key customer interface to manage customers' quality requirements and develop customer relationships. Lead customer quality improvement programs for customer KPI improvement (customer KPIs, customer quality card, Customer scorecards via QBRs) Lead cross-functional problem-solving activities and 8D, and improve 5D cycle time by driving cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure. Improve Customer trust factors by listening & reviewing customer voice of concern, reconciling customer Issues & hot items & setting up clear strategies to improve them towards customer satisfaction. Solid Medical Device Quality/Semiconductor Quality/Engineering background Review of Customer Medical Quality Management and improving overall CQE KPIs Be a SME and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed on major customer quality topics. Handle Medical/semiconductor/automotive Customer field returns/8D/FA cases, and audit support. Establish and maintain a healthy customer relationship to increase customer satisfaction and conduct periodic feedback from customers. Ability to describe faults, manage analysis processes, and set up corrective actions with cross-functional teams. Provide timely containment of customer escalations based on risk assessment and preliminary FA analysis. Follow up and collaborate with customers to resolve issues, and timely report issues and handle emergency cases independently. Summarize customer quality issues and take ownership of resolution in the assigned areas by promoting customer dashboard, customer pulse, and customer score card techniques. Act as a host for customer quality audits and conduct/support successful audits and closure of post audit improvement/action items. Able to handle customer PCN (Product Change Notices) in a timely manner without impacting on customer quality, form fit and functioning of the device. I am willing to travel both domestically and internationally.
Qualifications
Bachelor’s/Master's/PHD in Engineering, Semiconductor/Quality, Electrical, Electronics, Mechanical Engineering, or relevant field with customer-facing skills and experiences. 10+ years in a comparable role for medical quality, semiconductor quality, Customer quality, automotive quality, product quality, quality management systems, PCN management, reliability engineering, failure analysis, product & test engineering, or production quality control in the semiconductor industry. Medical device exp. is a plus. Background in customer-facing roles, semiconductor, and/or the Medical Industry, and strategic leadership Hands-on skills in Quality tools and methodologie,s i.e., Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D, statistics, and structured problem-solving techniques. Strong technical problem-solving and hands-on skills in quality tools and methodologies, Semiconductor, Medical, and/or automotive, e.g., APQP, ZVEI, AEC, VDA, PPAP, etc. In-depth knowledge of semiconductor device & package failure mechanisms/symptoms. Excellent ability to manage both internal and external dynamic environments and circumstances through influence and negotiation skills to respond to challenging information and situations. Excellent communication, technical writing, and presentation skills. A candidate should have a solid quality/engineering background, along with good teamwork and communication skills across worldwide time zones.
Organization
We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
onsemi is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, ancestry, national origin, age, marital status, pregnancy, sex, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other protected category under applicable federal, state, or local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.
Company
onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
More details about our company benefits can be found here:
https://www.onsemi.com/careers/career-benefits
Full job record
| Job ID | 53ef4aa620111cd1ad75be8a74b45a5324cb5fa3 |
| Org ID | 10c648c2-de4b-4b9b-9767-fb19e9d49cc9 |
| Source ID | 785c81aa-1b1b-46b0-bafd-ca226d542e7a |
| Board ID | 785c81aa-1b1b-46b0-bafd-ca226d542e7a |
| Provider | oracle_hcm |
| Provider Job Key | 2504692 |
| Title | Sr. Customer Quality Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Scottsdale, AZ, United States; USCA70 ROSE ORCHARD SAN JOSE, San Jose, CA, US; USAZ25 onsemi office, Scottsdale, AZ, US; USTX12 FCS RICHARDSON TX, Richardson, TX, US |
| Department | Engineering, Quality & Reliability |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | AZ |
| City | Scottsdale |
| Salary Raw | Description The Senior Customer Quality Manager is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for customer semiconductor quality requirements and developing customer relationships & partnership alliances. This role can be based in Allen, TX or Scottsdale, AZ Reporting to the US Customer Quality Director in the US CQE organization, you will be the main focal point and the voice of the customer for semiconductor quality and reliability with Medical/Commercial/Industrial/Automotive customers. You will be the key customer-facing contact to manage customers' quality requirements and develop customer relationships. You will act as the customer quality champion and voice of the customer within onsemi, ensuring customer requirements are understood and met. The position will require a strong medical device as well as semiconductor quality background, as daily collaboration with Sales, Product & Test Engineering, Product Quality, Central Engineering, Manufacturing & BU Operations is needed. Responsibilities Be the key customer interface to manage customers' quality requirements and develop customer relationships. Lead customer quality improvement programs for customer KPI improvement (customer KPIs, customer quality card, Customer scorecards via QBRs) Lead cross-functional problem-solving activities and 8D, and improve 5D cycle time by driving cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure. Improve Customer trust factors by listening & reviewing customer voice of concern, reconciling customer Issues & hot items & setting up clear strategies to improve them towards customer satisfaction. Solid Medical Device Quality/Semiconductor Quality/Engineering background Review of Customer Medical Quality Management and improving overall CQE KPIs Be a SME and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed on major customer quality topics. Handle Medical/semiconductor/automotive Customer field returns/8D/FA cases, and audit support. Establish and maintain a healthy customer relationship to increase customer satisfaction and conduct periodic feedback from customers. Ability to describe faults, manage analysis processes, and set up corrective actions with cross-functional teams. Provide timely containment of customer escalations based on risk assessment and preliminary FA analysis. Follow up and collaborate with customers to resolve issues, and timely report issues and handle emergency cases independently. Summarize customer quality issues and take ownership of resolution in the assigned areas by promoting customer dashboard, customer pulse, and customer score card techniques. Act as a host for customer quality audits and conduct/support successful audits and closure of post audit improvement/action items. Able to handle customer PCN (Product Change Notices) in a timely manner without impacting on customer quality, form fit and functioning of the device. I am willing to travel both domestically and internationally. Qualifications Bachelor’s/Master's/PHD in Engineering, Semiconductor/Quality, Electrical, Electronics, Mechanical Engineering, or relevant field with customer-facing skills and experiences. 10+ years in a comparable role for medical quality, semiconductor quality, Customer quality, automotive quality, product quality, quality management systems, PCN management, reliability engineering, failure analysis, product & test engineering, or production quality control in the semiconductor industry. Medical device exp. is a plus. Background in customer-facing roles, semiconductor, and/or the Medical Industry, and strategic leadership Hands-on skills in Quality tools and methodologie,s i.e., Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D, statistics, and structured problem-solving techniques. Strong technical problem-solving and hands-on skills in quality tools and methodologies, Semiconductor, Medical, and/or automotive, e.g., APQP, ZVEI, AEC, VDA, PPAP, etc. In-depth knowledge of semiconductor device & package failure mechanisms/symptoms. Excellent ability to manage both internal and external dynamic environments and circumstances through influence and negotiation skills to respond to challenging information and situations. Excellent communication, technical writing, and presentation skills. A candidate should have a solid quality/engineering background, along with good teamwork and communication skills across worldwide time zones. Organization We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work. onsemi is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, ancestry, national origin, age, marital status, pregnancy, sex, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other protected category under applicable federal, state, or local laws. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance. Company onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world. More details about our company benefits can be found here: https://www.onsemi.com/careers/career-benefits |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://hctz.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_1001/job/2504692 |
| Apply URL | https://hctz.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_1001/job/2504692 |
| First Seen At | 2026-05-31 18:04:51Z |
| Last Seen At | 2026-06-06 11:27:55Z |
| Last Checked At | 2026-06-06 11:27:55Z |
| Last Changed At | 2026-05-31 18:04:51Z |
| Inactive At | — |
| Source Posted At | 2026-03-10 14:31:35Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hctz.fa.us2.oraclecloud.com|cx_1001/date=2026-06-06/2026-06-06T11-27-21-008Z-9f838748694785e71a6bc319d2d110763f58c73306dffdd58f4666c0361c109f.json |
Event Fields
{
"content_hash": "6e9f3b1e4e40932069bdffe37173e8622853e301f9ec2c061f544fdbaa969eb5",
"source_hash": "d64c71db5acf3f50d510129891e46d43116e548cfaa723795d55c7d9a106f2d3",
"last_changed_at": "2026-05-31T18:04:51.299Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Scottsdale, AZ, United States",
"city": "Scottsdale",
"region": "AZ",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T11:27:55.049Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Scottsdale, AZ, United States",
"city": "Scottsdale",
"region": "AZ",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": "day",
"workplace_type": null,
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"Id": "2504692",
"Title": "Sr. Customer Quality Manager",
"media": [],
"skills": [],
"JobType": null,
"Category": "Engineering, Quality & Reliability",
"JobGrade": null,
"JobLevel": null,
"JobShift": "Day",
"WorkDays": null,
"WorkHours": null,
"WorkYears": null,
"Department": null,
"HotJobFlag": false,
"StudyLevel": "Bachelors",
"WorkMonths": null,
"WorkerType": null,
"GeographyId": 300000001593176,
"JobFamilyId": 300002294318494,
"JobFunction": null,
"JobSchedule": "Full time",
"BusinessUnit": null,
"ContractType": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "Santa Clara",
"Region2": "CA",
"Region3": null,
"Building": null,
"Latitude": "37.41223",
"Longitude": "-121.94241",
"LocationId": 300000260403237,
"PostalCode": "95134",
"TownOrCity": "San Jose",
"AddressLine1": "150 Rose Orchard Way",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "USCA70 ROSE ORCHARD SAN JOSE"
}
],
"ContentLocale": "en",
"HiringManager": null,
"LegalEmployer": null,
"RequisitionId": 300005181110451,
"WorkplaceType": "",
"BusinessUnitId": 300000006107333,
"OrganizationId": 300000001567031,
"GeographyNodeId": 100000725858463,
"JobFunctionCode": null,
"LegalEmployerId": 300000001567031,
"PrimaryLocation": "Scottsdale, AZ, United States",
"RequisitionType": "Professional - Exempt, IDL",
"NumberOfOpenings": null,
"WorkplaceTypeCode": null,
"BeFirstToApplyFlag": false,
"otherWorkLocations": [
{
"Country": "US",
"Region1": "Maricopa",
"Region2": "AZ",
"Region3": null,
"Building": null,
"Latitude": "33.52405",
"Longitude": "-111.91003",
"LocationId": 300000257088614,
"PostalCode": "85250",
"TownOrCity": "Scottsdale",
"AddressLine1": "5701 N Pima Road",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "USAZ25 onsemi office",
"RequisitionWorkLocationId": 300005181110462
},
{
"Country": "US",
"Region1": "Dallas",
"Region2": "TX",
"Region3": null,
"Building": null,
"Latitude": "32.99386",
"Longitude": "-96.65618",
"LocationId": 300000006354504,
"PostalCode": "75082",
"TownOrCity": "Richardson",
"AddressLine1": "2400 Lakeside Blvd #700",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "USTX12 FCS RICHARDSON TX",
"RequisitionWorkLocationId": 300005181110463
}
],
"secondaryLocations": [
{
"Name": "Allen, TX, United States",
"Latitude": "33.10162",
"Longitude": "-96.67449",
"CountryCode": "US",
"GeographyId": 300000001624961,
"GeographyNodeId": 100000725858994,
"RequisitionLocationId": 300005181110455
}
],
"ExternalContactName": null,
"ShortDescriptionStr": "",
"ExternalContactEmail": null,
"ExternalPostedEndDate": null,
"OtherRequisitionTitle": null,
"requisitionFlexFields": [],
"ApplyWhenNotPostedFlag": true,
"DomesticTravelRequired": null,
"ExternalDescriptionStr": "<p>The<strong> Senior Customer Quality Manager</strong> is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for customer semiconductor quality requirements and developing customer relationships & partnership alliances. This role can be based in Allen, TX or Scottsdale, AZ</p>\n<p>Reporting to the US Customer Quality Director in the US CQE organization, you will be the main focal point and the voice of the customer for semiconductor quality and reliability with Medical/Commercial/Industrial/Automotive customers. You will be the key customer-facing contact to manage customers' quality requirements and develop customer relationships. You will act as the customer quality champion and voice of the customer within onsemi, ensuring customer requirements are understood and met.</p>\n<p>The position will require a strong medical device as well as semiconductor quality background, as daily collaboration with Sales, Product & Test Engineering, Product Quality, Central Engineering, Manufacturing & BU Operations is needed.</p>",
"ObjectVerNumberProfile": "1",
"PrimaryLocationCountry": "US",
"CorporateDescriptionStr": "<div>\n <b>onsemi </b><span class=\"ui-provider\">(Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.<br></span>\n</div>\n<div>\n <span class=\"ui-provider\"><br></span>\n</div>\n<div>\n <p style=\"margin: 0in\"><b><span style=\"font-weight: normal\">More details about our company benefits can be found here:</span></b></p>\n <p style=\"margin: 0in\"><a href=\"https://www.onsemi.com/careers/career-benefits\" target=\"_blank\" rel=\"nofollow\">https://www.onsemi.com/careers/career-benefits</a></p>\n</div>",
"ExternalPostedStartDate": "2026-03-10T14:31:35+00:00",
"ExternalQualificationsStr": "<ul><li>Bachelor’s/Master's/PHD in Engineering, Semiconductor/Quality, Electrical, Electronics, Mechanical Engineering, or relevant field with customer-facing skills and experiences.</li><li>10&#43; years in a comparable role for medical quality, semiconductor quality, Customer quality, automotive quality, product quality, quality management systems, PCN management, reliability engineering, failure analysis, product & test engineering, or production quality control in the semiconductor industry. Medical device exp. is a plus.</li><li>Background in customer-facing roles, semiconductor, and/or the Medical Industry, and strategic leadership</li><li>Hands-on skills in Quality tools and methodologie,s i.e., Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D, statistics, and structured problem-solving techniques. </li><li>Strong technical problem-solving and hands-on skills in quality tools and methodologies, Semiconductor, Medical, and/or automotive, e.g., APQP, ZVEI, AEC, VDA, PPAP, etc. </li><li>In-depth knowledge of semiconductor device & package failure mechanisms/symptoms.</li><li>Excellent ability to manage both internal and external dynamic environments and circumstances through influence and negotiation skills to respond to challenging information and situations.</li><li>Excellent communication, technical writing, and presentation skills.</li><li>A candidate should have a solid quality/engineering background, along with good teamwork and communication skills across worldwide time zones.</li></ul><p> </p><p> </p>",
"InternalQualificationsStr": "<ul><li>Bachelor’s/Master's/PHD in Engineering, Semiconductor/Quality, Electrical, Electronics, Mechanical Engineering, or relevant field with customer-facing skills and experiences.</li><li>10&#43; years in a comparable role for medical quality, semiconductor quality, Customer quality, automotive quality, product quality, quality management systems, PCN management, reliability engineering, failure analysis, product & test engineering, or production quality control in the semiconductor industry. Medical device exp. is a plus.</li><li>Background in customer-facing roles, semiconductor, and/or the Medical Industry, and strategic leadership</li><li>Hands-on skills in Quality tools and methodologie,s i.e., Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D, statistics, and structured problem-solving techniques. </li><li>Strong technical problem-solving and hands-on skills in quality tools and methodologies, Semiconductor, Medical, and/or automotive, e.g., APQP, ZVEI, AEC, VDA, PPAP, etc. </li><li>In-depth knowledge of semiconductor device & package failure mechanisms/symptoms.</li><li>Excellent ability to manage both internal and external dynamic environments and circumstances through influence and negotiation skills to respond to challenging information and situations.</li><li>Excellent communication, technical writing, and presentation skills.</li><li>A candidate should have a solid quality/engineering background, along with good teamwork and communication skills across worldwide time zones.</li></ul><p> </p><p> </p>",
"OrganizationDescriptionStr": "<span>We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.</span><span></span>\n<div>\n <br/>\n</div>\n<div>\n <br/>\n</div>\n<div>\n <b>onsemi</b> is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, ancestry, national origin, age, marital status, pregnancy, sex, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other protected category under applicable federal, state, or local laws.\n</div>\n<div>\n <br/>\n</div>\n<div>\n If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact <span><a href=\"mailto:[email protected]\" target=\"_blank\">[email protected]</a></span> for assistance.\n</div>",
"primaryLocationCoordinates": [
{
"Latitude": "33.494",
"Longitude": "-111.92052",
"CountryCode": "US",
"GeographyId": 300000001593176,
"GeographyNodeId": 100000725858463
}
],
"ExternalResponsibilitiesStr": "<ul><li>Be the key customer interface to manage customers' quality requirements and develop customer relationships.</li><li>Lead customer quality improvement programs for customer KPI improvement (customer KPIs, customer quality card, Customer scorecards via QBRs)</li><li>Lead cross-functional problem-solving activities and 8D, and improve 5D cycle time by driving cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure.</li><li>Improve Customer trust factors by listening & reviewing customer voice of concern, reconciling customer Issues & hot items & setting up clear strategies to improve them towards customer satisfaction. </li><li>Solid Medical Device Quality/Semiconductor Quality/Engineering background </li><li>Review of Customer Medical Quality Management and improving overall CQE KPIs </li><li>Be a SME and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed on major customer quality topics.</li><li>Handle Medical/semiconductor/automotive Customer field returns/8D/FA cases, and audit support.</li><li>Establish and maintain a healthy customer relationship to increase customer satisfaction and conduct periodic feedback from customers.</li><li>Ability to describe faults, manage analysis processes, and set up corrective actions with cross-functional teams.</li><li>Provide timely containment of customer escalations based on risk assessment and preliminary FA analysis. </li><li>Follow up and collaborate with customers to resolve issues, and timely report issues and handle emergency cases independently.</li><li>Summarize customer quality issues and take ownership of resolution in the assigned areas by promoting customer dashboard, customer pulse, and customer score card techniques.</li><li>Act as a host for customer quality audits and conduct/support successful audits and closure of post audit improvement/action items.</li><li>Able to handle customer PCN (Product Change Notices) in a timely manner without impacting on customer quality, form fit and functioning of the device.</li><li>I am willing to travel both domestically and internationally.</li></ul>",
"InternalResponsibilitiesStr": "<ul><li>Be the key customer interface to manage customers' quality requirements and develop customer relationships.</li><li>Lead customer quality improvement programs for customer KPI improvement (customer KPIs, customer quality card, Customer scorecards via QBRs)</li><li>Lead cross-functional problem-solving activities and 8D, and improve 5D cycle time by driving cross-functional global 8D teams to ensure expedient resolution of customer quality issues from initiation to closure.</li><li>Improve Customer trust factors by listening & reviewing customer voice of concern, reconciling customer Issues & hot items & setting up clear strategies to improve them towards customer satisfaction. </li><li>Solid Medical Device Quality/Semiconductor Quality/Engineering background </li><li>Review of Customer Medical Quality Management and improving overall CQE KPIs </li><li>Be a SME and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed on major customer quality topics.</li><li>Handle Medical/semiconductor/automotive Customer field returns/8D/FA cases, and audit support.</li><li>Establish and maintain a healthy customer relationship to increase customer satisfaction and conduct periodic feedback from customers.</li><li>Ability to describe faults, manage analysis processes, and set up corrective actions with cross-functional teams.</li><li>Provide timely containment of customer escalations based on risk assessment and preliminary FA analysis. </li><li>Follow up and collaborate with customers to resolve issues, and timely report issues and handle emergency cases independently.</li><li>Summarize customer quality issues and take ownership of resolution in the assigned areas by promoting customer dashboard, customer pulse, and customer score card techniques.</li><li>Act as a host for customer quality audits and conduct/support successful audits and closure of post audit improvement/action items.</li><li>Able to handle customer PCN (Product Change Notices) in a timely manner without impacting on customer quality, form fit and functioning of the device.</li><li>I am willing to travel both domestically and internationally.</li></ul>",
"InternationalTravelRequired": null
},
"list_job": {
"Id": "2504692",
"Title": "Sr. Customer Quality Manager",
"JobType": null,
"Distance": 1773100800000,
"JobShift": null,
"Language": "US",
"WorkDays": null,
"JobFamily": null,
"Relevancy": 2,
"WorkHours": null,
"Department": null,
"HotJobFlag": false,
"PostedDate": "2026-03-10",
"StudyLevel": null,
"WorkerType": null,
"GeographyId": 300000001593176,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"ManagerLevel": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "Santa Clara",
"Region2": "CA",
"Region3": null,
"Building": null,
"Latitude": 37.41223,
"Longitude": -121.94241,
"LocationId": 300000260403237,
"PostalCode": "95134",
"TownOrCity": "San Jose",
"AddressLine1": "150 Rose Orchard Way",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "USCA70 ROSE ORCHARD SAN JOSE"
}
],
"LegalEmployer": null,
"MediaThumbURL": null,
"WorkplaceType": "",
"BusinessUnitId": 300000006107333,
"OrganizationId": 300000001567031,
"PostingEndDate": null,
"LegalEmployerId": 300000001567031,
"PrimaryLocation": "Scottsdale, AZ, United States",
"WorkDurationYears": null,
"WorkplaceTypeCode": null,
"BeFirstToApplyFlag": false,
"WorkDurationMonths": null,
"otherWorkLocations": [
{
"Country": "US",
"Region1": "Maricopa",
"Region2": "AZ",
"Region3": null,
"Building": null,
"Latitude": 33.52405,
"Longitude": -111.91003,
"LocationId": 300000257088614,
"PostalCode": "85250",
"TownOrCity": "Scottsdale",
"AddressLine1": "5701 N Pima Road",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "USAZ25 onsemi office",
"RequisitionWorkLocationId": 300005181110462
},
{
"Country": "US",
"Region1": "Dallas",
"Region2": "TX",
"Region3": null,
"Building": null,
"Latitude": 32.99386,
"Longitude": -96.65618,
"LocationId": 300000006354504,
"PostalCode": "75082",
"TownOrCity": "Richardson",
"AddressLine1": "2400 Lakeside Blvd #700",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "USTX12 FCS RICHARDSON TX",
"RequisitionWorkLocationId": 300005181110463
}
],
"secondaryLocations": [
{
"Name": "Allen, TX, United States",
"Latitude": 33.10162,
"Longitude": -96.67449,
"CountryCode": "US",
"GeographyId": 300000001624961,
"GeographyNodeId": 100000725858994,
"RequisitionLocationId": 300005181110455
}
],
"ShortDescriptionStr": "",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://hctz.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%222504692%22,siteNumber=cx_1001",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 15358
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/53ef4aa620111cd1ad75be8a74b45a5324cb5fa3?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/10c648c2-de4b-4b9b-9767-fb19e9d49cc9JSONGET https://api.bluedoor.sh/job-postings/v1/sources/785c81aa-1b1b-46b0-bafd-ca226d542e7aJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/53ef4aa620111cd1ad75be8a74b45a5324cb5fa3/eventsJSON