Medical Office Receptionist

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    "description": "<p><span style=\"font-size:16px;\"><strong>Make a Difference as a&nbsp;<em><u>Receptionist</u>&nbsp;</em>with ReDiscover</strong></span></p>\r\n\r\n<p>Join ReDiscover&rsquo;s <b>Adult and Family Services&nbsp;</b>Department and be part of a mission-driven organization that&rsquo;s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we&rsquo;re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>Why ReDiscover?</strong></span></p>\r\n\r\n<ul>\r\n\t<li>700+ dedicated professionals</li>\r\n\t<li>Over five decades of community impact</li>\r\n\t<li>A culture grounded in compassion, collaboration, and growth</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>About the Adult &amp; Family Services Program</strong></span></p>\r\n\r\n<p>The Adult and Family Services (AFS) Therapy Program is ReDiscover&rsquo;s outpatient therapy department, offering clinicians the<br />\r\nopportunity to make a meaningful difference in the lives of individuals and families across the community. Our team supports<br />\r\nclients of all ages, backgrounds, and needs &mdash; including those who may have struggled to access care elsewhere. Working in<br />\r\nAFS means being part of a collaborative, mission-driven environment where clinicians can apply their skills in diverse ways,<br />\r\ncontinue growing professionally, and see the lasting impact of their work every day.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>What You&#39;ll Do</strong></span></p>\r\n\r\n<ul>\r\n\t<li>Greet members, vendors, couriers, job applicants and other visitors in a consistent, professional and friendly manner adhering to proper security protocol and logging activity.</li>\r\n\t<li>Answer phone calls in a timely and welcoming manner and courteously directs the call to the appropriate personnel or program.</li>\r\n\t<li>Abide by all HIPPA laws and maintains confidentiality for all clients and medical records.</li>\r\n\t<li>Ensure the headquarters lobby is constantly staffed during agreed business hours and maintained in a neat and orderly fashion.</li>\r\n\t<li>Manage schedules accurately for new appointments, check ins, and follow ups.</li>\r\n\t<li>Verify insurance, personal information and account balances. Collects fees when required.</li>\r\n\t<li>Ensure that new charts are ready for use and packets are prepared for programs.</li>\r\n\t<li>Accurately enter information into the EMR (i.e.: financial information, assessment forms, billing, etc.).</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>Requirements of the Position:</strong></span></p>\r\n\r\n<ul>\r\n\t<li>Availability to work a full-time&nbsp;schedule (#40hours a week), Monday to Friday - 8:00am to 5:30pm.&nbsp;</li>\r\n\t<li>High school diploma or GED</li>\r\n\t<li>One to Two years of progressively responsible experience.</li>\r\n\t<li>Previous experience handling large volume of incoming calls as a receptionist preferred.</li>\r\n\t<li>Must possess strong customer service skills.</li>\r\n\t<li>Ability to handle multiple tasks/priorities.</li>\r\n\t<li>Strong written, oral and interpersonal communication skills.</li>\r\n\t<li>Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>Grow With Us</strong></span></p>\r\n\r\n<p>We&rsquo;re committed to your professional development and will support your growth as a <strong>Receptionist </strong>through training, collaboration, and meaningful work.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>Ready to join a team that&rsquo;s passionate about people? Apply today and help make wellness accessible for all.</strong></p>\r\n",
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