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Patient Services Specialist - Optometry Office (Bilingual)
Missionareahealthassociates · San Francisco, CA, 94110 · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Missionareahealthassociates |
| Title | Patient Services Specialist - Optometry Office (Bilingual) |
| Normalized title | - |
| Department / team | - |
| Location | San Francisco, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | USD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-04-29 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Missionareahealthassociates. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Francisco. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Missionareahealthassociates |
| Source | 4868dd56-93a8-405f-865e-4d7db6f92932 |
| ATS provider | JazzHR / ApplyToJob |
Description
The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.
We are currently looking for qualified candidates for our Patient Services Specialist role for our optometry office. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Patient Services Manager and is a Regular, Full Time, Non-Exempt role with a starting hourly rate of $23.87 with full benefits. There are two different schedules available: Monday through Friday 8:00am-5:00pm and Monday and Friday 8:00am-5:00pm, Tuesday-Thursday 11:00am-8:00pm.
Primary Objective:
The Patient Services Specialist is responsible for providing outstanding customer services to patients and their families. The Patient Service Specialist performs clerical functions relating to receiving and guiding patients in the reception area. This position is responsible for making clinical appointments and registration appointments for new and existing patients and their families. This position will also provide information about various state and county programs to the patients and their families and assist eligible individuals on the application process for these programs. The Patient Service Specialist is also responsible for updating established patient registration information including financial status, serving as cashier, and phone operator, and medical eligibility worker.
ESSENTIAL FUNCTIONS / RESPONSIBILITIES
Provides exemplary customer service; answer s the telephone in a timely and polite manner; treats patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors to the right department. Interviews new patients to secure demographic information, registers individuals and families as MNHC patients; logs patient information into the computer, and initiates the medical record. Renews and updates established individual and family registration records as required by verifying that the patient's record is up to date and accurate. Acts as a cashier: determines the amount of payment as per protocol, collects payments, and maintains appropriate collection documentation. Completes applications for health insurance coverage such as CHDP, Family Planning, Cancer Detection Program, Healthy San Francisco, or PCP changes for the SFHP accurately. Update s insurance plans as needed. Checks insurance eligibility prior to every appointment using MNHC's eligibility tool, makes necessary updates, and contact s patients to inform them of any issues. Monitors and schedules appointments for MNHC patients over the phone and in person. Acts as phone operator, distributes, and dispatches all in-coming and out-going mail. Other duties as assigned. CORE COMPETENCIES
Patient Services Responds to request for service in a timely and thorough manner. Does what is necessary to ensure customer satisfaction. Prioritizes customer needs and follows up to evaluate customer satisfaction. Customer Service Strives to understand the needs of patients/clients. Treats all patients/clients with dignity, respect, and demonstrate appreciation of cultural differences. Attention to Detail Is alert in a high-risk environment. Follows detailed procedures and ensures accuracy in documentation and data. Carefully monitors equipment, instruments or processes. Concentrates on routine work details. Organizes and maintains a system of records. Quality of Work Maintains high standards despite pressing deadlines. Does work right the first time, correcting own errors. Regularly produces accurate, thorough, professional work. Teamwork Promotes team effort in all activities and uses a team approach to problem-solving. Understands and embraces the mission and strategic initiatives of the institution. Reliability Personally responsible, completes work in a timely and consistent manner. Regularly present and punctual. Arrives prepared for work. Committed to doing the job possible, keeps commitments. MINIMUM QUALIFICATIONS High School diploma or equivalent. Bilingual in English and Spanish. Ability to communicate effectively with the public. Effective written and verbal communication skills. Ability to work effectively as a team player and work with people of all backgrounds and at all levels. Uphold ethical standards and practices, as well as department and organizational policies and procedures. PREFERRED QUALIFICATIONS Knowledge of medical terminology. Knowledge of computer data entry, information retrieval and Microsoft Word. Familiarity with Third Party Reimbursement programs. Epic knowledge is a plus. To learn more about our organization, please visit our website at www.mnhc.org . We offer a full range of benefits which includes the following: Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 2 weeks annually Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.
Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
Full job record
| Job ID | 5374dfb0564182ff1799feb841ec635b0831c620 |
| Org ID | 15c7e052-e442-4ad3-a388-fd2c8ce0c519 |
| Source ID | 4868dd56-93a8-405f-865e-4d7db6f92932 |
| Board ID | 4868dd56-93a8-405f-865e-4d7db6f92932 |
| Provider | jazzhr |
| Provider Job Key | m8O63yPWer |
| Title | Patient Services Specialist - Optometry Office (Bilingual) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Francisco, CA, 94110 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San Francisco |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://missionareahealthassociates.applytojob.com/apply/m8O63yPWer/Patient-Services-Specialist-Optometry-Office-Bilingual |
| Apply URL | https://missionareahealthassociates.applytojob.com/apply/m8O63yPWer/Patient-Services-Specialist-Optometry-Office-Bilingual |
| First Seen At | 2026-05-30 05:48:43Z |
| Last Seen At | 2026-06-06 20:10:17Z |
| Last Checked At | 2026-06-06 20:10:17Z |
| Last Changed At | 2026-05-30 05:48:43Z |
| Inactive At | — |
| Source Posted At | 2026-04-29 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=missionareahealthassociates/date=2026-06-06/2026-06-06T20-10-17-551Z-e052c8066c5eec8b6813f1b36c31bcc8ae42f5e48145bb56c6241b86738cdd23.json |
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"description_html": "<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.</span></span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">We are currently looking for qualified candidates for our Patient Services Specialist role for our optometry office. </span></span><strong><em>Please note: This role requires applicants to be bilingual in English and Spanish.</em></strong><span style=\"line-height:107%;\"><span style=\"line-height:107%;\"> This position reports to the Patient Services Manager and is a Regular, Full Time, Non-Exempt role with a starting hourly rate of </span></span>$23.87<span style=\"line-height:107%;\"><span style=\"line-height:107%;\"> with full benefits. </span></span>There are two different schedules available: Monday through Friday 8:00am-5:00pm and Monday and Friday 8:00am-5:00pm, Tuesday-Thursday 11:00am-8:00pm.</span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Primary Objective:</strong></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">The Patient Services Specialist is responsible for providing outstanding customer services to patients and their families. The Patient Service Specialist performs clerical functions relating to receiving and guiding patients in the reception area. This position is responsible for making clinical appointments and registration appointments for new and existing patients and their families. This position will also provide information about various state and county programs to the patients and their families and assist eligible individuals on the application process for these programs. The Patient Service Specialist is also responsible for updating established patient registration information including financial status, serving as cashier, and phone operator, and medical eligibility worker.</span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>ESSENTIAL FUNCTIONS / RESPONSIBILITIES</b></span></span></p><ul style=\"margin-bottom:13px;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Provides exemplary customer service; answer<b>s</b> the telephone in a timely and polite manner; treats patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors to the right department. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Interviews new patients to secure demographic information, registers individuals and families as MNHC patients; logs patient information into the computer, and initiates the medical record. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Renews and updates established individual and family registration records as required by verifying that the patient's record is up to date and accurate. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Acts as a cashier: determines the amount of payment as per protocol, collects payments, and maintains appropriate collection documentation. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Completes applications for health insurance coverage such as CHDP, Family Planning, Cancer Detection Program, Healthy San Francisco, or PCP changes for the SFHP accurately. Update<b>s</b> insurance plans as needed. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Checks insurance eligibility prior to every appointment using MNHC's eligibility tool, makes necessary updates, and contact<b>s</b> patients to inform them of any issues. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Monitors and schedules appointments for MNHC patients over the phone and in person. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Acts as phone operator, distributes, and dispatches all in-coming and out-going mail. </span></span></span></li><li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Other duties as assigned.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>CORE COMPETENCIES</b><br><b>Patient Services</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Responds to request for service in a timely and thorough manner.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Does what is necessary to ensure customer satisfaction.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Prioritizes customer needs and follows up to evaluate customer satisfaction.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Customer Service</b></span></span></div><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Strives to understand the needs of patients/clients.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Treats all patients/clients with dignity, respect, and demonstrate appreciation of cultural differences.</span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Attention to Detail</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Is alert in a high-risk environment.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Follows detailed procedures and ensures accuracy in documentation and data.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Carefully monitors equipment, instruments or processes.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Concentrates on routine work details.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Organizes and maintains a system of records.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Quality of Work</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintains high standards despite pressing deadlines.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Does work right the first time, correcting own errors.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Regularly produces accurate, thorough, professional work.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Teamwork</b></span></span></div><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Promotes team effort in all activities and uses a team approach to problem-solving.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Understands and embraces the mission and strategic initiatives of the institution.</span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Reliability</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Personally responsible, completes work in a timely and consistent manner.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Regularly present and punctual. Arrives prepared for work.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Committed to doing the job possible, keeps commitments.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>MINIMUM QUALIFICATIONS</b></span></span></div><ul style=\"margin-bottom:13px;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">High School diploma or equivalent.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Bilingual in English and Spanish.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Ability to communicate effectively with the public.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Effective written and verbal communication skills.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Ability to work effectively as a team player and work with people of all backgrounds and at all levels.</span></span></span></li><li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Uphold ethical standards and practices, as well as department and organizational policies and procedures.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>PREFERRED QUALIFICATIONS</b></span></span></div><ul style=\"margin-bottom:13px;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Knowledge of medical terminology.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Knowledge of computer data entry, information retrieval and Microsoft Word.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Familiarity with Third Party Reimbursement programs.</span></span></span></li><li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Epic knowledge is a plus. </span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\">To learn more about our organization, please visit our website at </span><a href=\"https://www.mnhc.org/\" style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,255);\"><span style=\"line-height:107%;\">www.mnhc.org</span></a><span style=\"line-height:107%;\">. We offer a full range of benefits which includes the following:</span></span></span></div><ul><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Annual 4% COLA increase</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">401(k) retirement savings plan includes a company contribution</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Vacation: 2 weeks annually</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Paid educational leave: 40 hours annually</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical insurance: zero out-of-pocket expense</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Dental and vision insurance provided at no cost to the employee</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Life insurance includes a free basic policy with an optional voluntary plan</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Flexible spending accounts for health and dependent care expenses</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Commuter benefits </span></span></span></span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. </span></span></span></span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce<i>.</i> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.</span></span></span></span></p>",
"description_text": "The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.\n We are currently looking for qualified candidates for our Patient Services Specialist role for our optometry office. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Patient Services Manager and is a Regular, Full Time, Non-Exempt role with a starting hourly rate of $23.87 with full benefits. There are two different schedules available: Monday through Friday 8:00am-5:00pm and Monday and Friday 8:00am-5:00pm, Tuesday-Thursday 11:00am-8:00pm.\n Primary Objective:\n The Patient Services Specialist is responsible for providing outstanding customer services to patients and their families. The Patient Service Specialist performs clerical functions relating to receiving and guiding patients in the reception area. This position is responsible for making clinical appointments and registration appointments for new and existing patients and their families. This position will also provide information about various state and county programs to the patients and their families and assist eligible individuals on the application process for these programs. The Patient Service Specialist is also responsible for updating established patient registration information including financial status, serving as cashier, and phone operator, and medical eligibility worker.\n ESSENTIAL FUNCTIONS / RESPONSIBILITIES\n Provides exemplary customer service; answer s the telephone in a timely and polite manner; treats patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors to the right department.\n Interviews new patients to secure demographic information, registers individuals and families as MNHC patients; logs patient information into the computer, and initiates the medical record.\n Renews and updates established individual and family registration records as required by verifying that the patient's record is up to date and accurate.\n Acts as a cashier: determines the amount of payment as per protocol, collects payments, and maintains appropriate collection documentation.\n Completes applications for health insurance coverage such as CHDP, Family Planning, Cancer Detection Program, Healthy San Francisco, or PCP changes for the SFHP accurately. Update s insurance plans as needed.\n Checks insurance eligibility prior to every appointment using MNHC's eligibility tool, makes necessary updates, and contact s patients to inform them of any issues.\n Monitors and schedules appointments for MNHC patients over the phone and in person.\n Acts as phone operator, distributes, and dispatches all in-coming and out-going mail.\n Other duties as assigned.\n CORE COMPETENCIES\n Patient Services\n Responds to request for service in a timely and thorough manner.\n Does what is necessary to ensure customer satisfaction.\n Prioritizes customer needs and follows up to evaluate customer satisfaction.\n Customer Service\n Strives to understand the needs of patients/clients.\n Treats all patients/clients with dignity, respect, and demonstrate appreciation of cultural differences.\n Attention to Detail\n Is alert in a high-risk environment.\n Follows detailed procedures and ensures accuracy in documentation and data.\n Carefully monitors equipment, instruments or processes.\n Concentrates on routine work details.\n Organizes and maintains a system of records.\n Quality of Work\n Maintains high standards despite pressing deadlines.\n Does work right the first time, correcting own errors.\n Regularly produces accurate, thorough, professional work.\n Teamwork\n Promotes team effort in all activities and uses a team approach to problem-solving.\n Understands and embraces the mission and strategic initiatives of the institution.\n Reliability\n Personally responsible, completes work in a timely and consistent manner.\n Regularly present and punctual. Arrives prepared for work.\n Committed to doing the job possible, keeps commitments.\n MINIMUM QUALIFICATIONS\n High School diploma or equivalent.\n Bilingual in English and Spanish.\n Ability to communicate effectively with the public.\n Effective written and verbal communication skills.\n Ability to work effectively as a team player and work with people of all backgrounds and at all levels.\n Uphold ethical standards and practices, as well as department and organizational policies and procedures.\n PREFERRED QUALIFICATIONS\n Knowledge of medical terminology.\n Knowledge of computer data entry, information retrieval and Microsoft Word.\n Familiarity with Third Party Reimbursement programs.\n Epic knowledge is a plus.\n To learn more about our organization, please visit our website at www.mnhc.org . We offer a full range of benefits which includes the following:\n Annual 4% COLA increase\n 401(k) retirement savings plan includes a company contribution\n Vacation: 2 weeks annually\n Paid educational leave: 40 hours annually\n Medical insurance: zero out-of-pocket expense\n Dental and vision insurance provided at no cost to the employee\n Life insurance includes a free basic policy with an optional voluntary plan\n Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year\n Flexible spending accounts for health and dependent care expenses\n Commuter benefits\n As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.\n Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.",
"jsonld_jobposting": {
"url": "https://missionareahealthassociates.applytojob.com/apply/m8O63yPWer/Patient-Services-Specialist-Optometry-Office-Bilingual",
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"title": "Patient Services Specialist - Optometry Office (Bilingual)",
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"datePosted": "2026-04-29",
"description": "<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.</span></span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">We are currently looking for qualified candidates for our Patient Services Specialist role for our optometry office. </span></span><strong><em>Please note: This role requires applicants to be bilingual in English and Spanish.</em></strong><span style=\"line-height:107%;\"><span style=\"line-height:107%;\"> This position reports to the Patient Services Manager and is a Regular, Full Time, Non-Exempt role with a starting hourly rate of </span></span>$23.87<span style=\"line-height:107%;\"><span style=\"line-height:107%;\"> with full benefits. </span></span>There are two different schedules available: Monday through Friday 8:00am-5:00pm and Monday and Friday 8:00am-5:00pm, Tuesday-Thursday 11:00am-8:00pm.</span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><strong>Primary Objective:</strong></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">The Patient Services Specialist is responsible for providing outstanding customer services to patients and their families. The Patient Service Specialist performs clerical functions relating to receiving and guiding patients in the reception area. This position is responsible for making clinical appointments and registration appointments for new and existing patients and their families. This position will also provide information about various state and county programs to the patients and their families and assist eligible individuals on the application process for these programs. The Patient Service Specialist is also responsible for updating established patient registration information including financial status, serving as cashier, and phone operator, and medical eligibility worker.</span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>ESSENTIAL FUNCTIONS / RESPONSIBILITIES</b></span></span></p><ul style=\"margin-bottom:13px;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Provides exemplary customer service; answer<b>s</b> the telephone in a timely and polite manner; treats patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors to the right department. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Interviews new patients to secure demographic information, registers individuals and families as MNHC patients; logs patient information into the computer, and initiates the medical record. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Renews and updates established individual and family registration records as required by verifying that the patient's record is up to date and accurate. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Acts as a cashier: determines the amount of payment as per protocol, collects payments, and maintains appropriate collection documentation. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Completes applications for health insurance coverage such as CHDP, Family Planning, Cancer Detection Program, Healthy San Francisco, or PCP changes for the SFHP accurately. Update<b>s</b> insurance plans as needed. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Checks insurance eligibility prior to every appointment using MNHC's eligibility tool, makes necessary updates, and contact<b>s</b> patients to inform them of any issues. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Monitors and schedules appointments for MNHC patients over the phone and in person. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Acts as phone operator, distributes, and dispatches all in-coming and out-going mail. </span></span></span></li><li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Other duties as assigned.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>CORE COMPETENCIES</b><br><b>Patient Services</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Responds to request for service in a timely and thorough manner.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Does what is necessary to ensure customer satisfaction.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Prioritizes customer needs and follows up to evaluate customer satisfaction.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Customer Service</b></span></span></div><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Strives to understand the needs of patients/clients.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Treats all patients/clients with dignity, respect, and demonstrate appreciation of cultural differences.</span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Attention to Detail</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Is alert in a high-risk environment.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Follows detailed procedures and ensures accuracy in documentation and data.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Carefully monitors equipment, instruments or processes.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Concentrates on routine work details.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Organizes and maintains a system of records.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Quality of Work</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintains high standards despite pressing deadlines.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Does work right the first time, correcting own errors.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Regularly produces accurate, thorough, professional work.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Teamwork</b></span></span></div><ul><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Promotes team effort in all activities and uses a team approach to problem-solving.</span></span></li><li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\">Understands and embraces the mission and strategic initiatives of the institution.</span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>Reliability</b></span></span></div><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Personally responsible, completes work in a timely and consistent manner.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Regularly present and punctual. Arrives prepared for work.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Committed to doing the job possible, keeps commitments.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>MINIMUM QUALIFICATIONS</b></span></span></div><ul style=\"margin-bottom:13px;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">High School diploma or equivalent.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Bilingual in English and Spanish.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Ability to communicate effectively with the public.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Effective written and verbal communication skills.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Ability to work effectively as a team player and work with people of all backgrounds and at all levels.</span></span></span></li><li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Uphold ethical standards and practices, as well as department and organizational policies and procedures.</span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><b>PREFERRED QUALIFICATIONS</b></span></span></div><ul style=\"margin-bottom:13px;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Knowledge of medical terminology.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Knowledge of computer data entry, information retrieval and Microsoft Word.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Familiarity with Third Party Reimbursement programs.</span></span></span></li><li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:115%;\">Epic knowledge is a plus. </span></span></span></li></ul><div><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:107%;\">To learn more about our organization, please visit our website at </span><a href=\"https://www.mnhc.org/\" style=\"font-family:Arial, Helvetica, sans-serif;font-size:14px;color:rgb(0,0,255);\"><span style=\"line-height:107%;\">www.mnhc.org</span></a><span style=\"line-height:107%;\">. We offer a full range of benefits which includes the following:</span></span></span></div><ul><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Annual 4% COLA increase</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">401(k) retirement savings plan includes a company contribution</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Vacation: 2 weeks annually</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Paid educational leave: 40 hours annually</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Medical insurance: zero out-of-pocket expense</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Dental and vision insurance provided at no cost to the employee</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Life insurance includes a free basic policy with an optional voluntary plan</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Flexible spending accounts for health and dependent care expenses</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Commuter benefits </span></span></span></span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#2b333a;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. </span></span></span></span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce<i>.</i> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.</span></span></span></span></p>",
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