Sales Support Executive

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    "departmentLabel": "Sales",
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    "location": {
      "city": "Newcastle upon Tyne",
      "state": "Newcastle upon Tyne",
      "postalCode": "NE1 6EE",
      "addressCountry": "United Kingdom"
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    "datePosted": "2026-04-24",
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    "description": "<p><span style=\"font-weight: bold\">Job Title: Sales Support Executive</span></p>\n<p><span style=\"font-weight: bold\">About the Role</span><br><br></p>\n<p>At Waste Managed, we are experiencing rapid growth, with our Sales team playing a pivotal role in driving that success. We are seeking a proactive and results-oriented Sales Support Executive to help maintain momentum across our sales operations.</p>\n<p>This is a dynamic, high-impact role focused on ensuring opportunities progress efficiently, customer engagement remains strong, and revenue is realised in a timely manner. You will collaborate closely with both Sales and Finance teams to manage pipelines, support payment processes, and ensure the accuracy and integrity of all sales data.<br></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-weight: bold\">Pipeline Management</span></p>\n<ul>\n<li>Proactively monitor and manage sales pipelines, particularly where ownership has lapsed</li>\n<li>Ensure all opportunities are actively progressed and followed up</li>\n<li>Identify and escalate risks, delays, or stalled deals, taking appropriate action to maintain momentum</li>\n<li>Prioritise activities based on commercial impact to support revenue delivery</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Payment Management</span></p>\n<ul>\n<li>Proactively follow up on outstanding payments, particularly those outside agreed terms</li>\n<li>Engage with customers to resolve queries promptly and professionally</li>\n<li>Partner with Finance to maintain clear visibility of aged debt and payment status</li>\n<li>Balance a firm approach to payment collection with maintaining strong customer relationships</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Sales Administration &amp; Systems</span></p>\n<ul>\n<li>Maintain and update customer accounts, including transitions from sole traders to limited companies</li>\n<li>Ensure CRM systems are accurate, up to date, and effectively maintained (e.g. Salesforce, HubSpot)</li>\n<li>Provide high-quality administrative support to the wider Sales team</li>\n<li>Identify process inefficiencies and contribute to continuous improvement</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Revenue Assurance</span></p>\n<ul>\n<li>Track and follow up on future-dated sales to ensure successful conversion</li>\n<li>Maintain regular communication with customers to sustain engagement and commitment</li>\n<li>Accurately record progress and outcomes within internal systems</li>\n<li>Support onboarding and contract-related processes where required</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Skills and Experience</span></p>\n<ul>\n<li>Proven experience in a sales support or similar commercial role</li>\n<li>Strong understanding of the sales cycle and its impact on revenue</li>\n<li>Experience working in target-driven or KPI-focused environments</li>\n<li>Confident and persistent in following up, resolving issues, and driving outcomes</li>\n<li>Highly organised with exceptional attention to detail</li>\n<li>Strong interpersonal and communication skills, with the ability to build rapport quickly</li>\n<li>Experience working cross-functionally (e.g. Sales, Finance, Operations)</li>\n<li>Confident influencing and challenging stakeholders to maintain momentum</li>\n<li>Experience using CRM systems and managing data quality</li>\n<li>Process-driven mindset with the ability to identify and implement improvements</li>\n<li>Resilient and adaptable, comfortable operating in a fast-paced environment</li>\n<li>Strong time management skills, with the ability to prioritise effectively across multiple tasks</li>\n<li>Customer-focused approach with strong problem-solving capability</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li>Sales pipelines are well-managed, visible, and consistently progressing</li>\n<li>Payments are collected efficiently, with minimal escalation required</li>\n<li>Future opportunities convert in line with expectations</li>\n<li>Sales teams feel supported, enabled, and empowered</li>\n<li>CRM and internal systems are consistently accurate and up to date</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why Join Waste Managed?</span><br></p>\n<p>Waste Managed offers a fast-paced, ambitious environment where individuals are empowered to take ownership and make a meaningful impact.</p>\n<p>If you thrive in a role that sits at the centre of activity—driving progress, solving problems, and contributing directly to revenue growth—we would be delighted to hear from you.</p>\n<p><br></p>",
    "compensation": "£28,000",
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    "jobOpeningName": "Sales Support Executive",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
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