Home › Companies › Sila › Location Manager
Location Manager
Sila · Scarborough, ME · On Site · Active · $65,000–$95,000 / year · Lever
Job facts
| Field | Value |
|---|---|
| Company | Sila |
| Title | Location Manager |
| Normalized title | - |
| Department / team | Dave's World / Management |
| Location | Scarborough, ME, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $65,000–$95,000 / year |
| Status | active |
| ATS provider | Lever |
| Posted / first seen | 2026-04-21 / 2026-05-29 |
| Changed / last seen | 2026-05-29 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Sila. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Lever. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Scarborough. | Open |
| Department jobs | Active postings in Dave's World. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Sila |
| Source | 421bbdce-c62b-44ac-96af-5101d61c154a |
| ATS provider | Lever |
Description
Location Manager– Job Description
Dave's World - Scarborough, ME
We are a one-stop Plumbing, Heating, and Air Conditioning company that has been serving homeowners in the Northeastern, Midatlantic, and Midwestern regions for almost 35 years. Our technical expertise and high-level of customer satisfaction has led to explosive growth, so we're seeking a Location Manager to grow with us.
Are you looking for stability , great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work? Come join the team and experience what it's like to be a part of a company that also works for YOU .
What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home’s air conditioning, heating, and plumbing.
Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home service business and its customers?
Then we want to talk to you.
Benefits:
Competitive Compensation
Health (family coverage)
Dental
Vision
Paid Vacation
Paid Holidays
401(k) with Company Match program
Company paid Life Insurance
Company paid Short & Long-Term Disability Insurance
Employee Discounts
The Location Manager will report to and support the efforts of the Regional Manager and office. The successful candidate will handle the management, supervision and day to day activities of the Location including the successful, timely and professional resolution of customer concerns. This resourceful Manager will coordinate and schedule a team of field service technicians in a fast-paced service organization in the HVAC industry. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company revenue goals are achieved.
Responsibilities and Duties:
The Location Manager is responsible for organizing office operations and procedures, overseeing customer service and service dispatch teams, handling the administrative office functions, and ensuring the company support team is properly staffed and is operating smoothly.
Maintains office staff by recruiting, selecting, orienting and training employees.
Manage installation and service dispatch team, service agreement team, and sales lead coordinating team to ensure operational efficiency and goal attainment.
Plan and prepare and supervise work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.
Ensure dispatch procedures are maintained and all work orders are processed properly and timely.
Respond to customer complaints or inquiries.
Responsible for ensuring all administrative duties are completed properly.
Manage incoming calls and messages.
Work with outside sales team to create sales orders
Manage the process of scheduling sales consultations and installations.
·Help customers with Financing Applications
Provide job details to installers and electricians
Maintain the appearance of location
Report data/metrics to managers.
Motive department to hit or surpass their goals.
General Responsibilities:
Performs all tasks and duties in an efficient and safe manner.
Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
Represents Dave’s World in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
Qualifications and Skills:
3+ years of Successful Management Experience A+.
3+ years of Successful Customer Service Experience.
2+ years of Successful Dispatch Experience.
HVAC Exp A+.
Desire to achieve goals, both personal and professional.
Hard work ethic and willingness to work flexible schedule dependent on workflow.
Experience in a role where the phrase “customer first” was practiced daily.
Service Titan experience is A+.
$65,000 - $95,000 Annual Salary
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Job Type: Full-time
Experience:
Customer service: 4 years (Preferred)
Management: 4 years (Required)
Dispatching: 4 years (Required)
Warehouse/Inventory: 4 years (Required)
Ability to Commute:
Scarborough, ME (Required)
Work Location: In person
Full job record
| Job ID | 53682a9d47fe19417bb32248bb4c99a4f20f27b8 |
| Org ID | 8b66b124-5f7e-44f5-a55e-a4d645397dbd |
| Source ID | 421bbdce-c62b-44ac-96af-5101d61c154a |
| Board ID | 421bbdce-c62b-44ac-96af-5101d61c154a |
| Provider | lever |
| Provider Job Key | fe13c290-af5c-48e5-94fa-1c316934d969 |
| Title | Location Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Scarborough, ME |
| Department | Dave's World |
| Team | Management |
| Employment Type | Full-time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | ME |
| City | Scarborough |
| Salary Raw | USD 65000-95000 per-year-salary |
| Salary Min | 65,000 |
| Salary Max | 95,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://jobs.lever.co/sila/fe13c290-af5c-48e5-94fa-1c316934d969 |
| Apply URL | https://jobs.lever.co/sila/fe13c290-af5c-48e5-94fa-1c316934d969/apply |
| First Seen At | 2026-05-29 06:59:50Z |
| Last Seen At | 2026-06-06 20:02:25Z |
| Last Checked At | 2026-06-06 20:02:25Z |
| Last Changed At | 2026-05-29 06:59:50Z |
| Inactive At | — |
| Source Posted At | 2026-04-21 14:34:05Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=lever/board=sila/date=2026-06-06/2026-06-06T20-02-21-978Z-ffa548c852c0b106224f5c51c622ef13a7f892516cdde3e08241c7cd32c43d59.json |
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"content": "<div>\n<div><strong>Location Manager– Job Description</strong></div>\n<div><strong>Dave's World - Scarborough, ME</strong></div>\n<div>We are a one-stop Plumbing, Heating, and Air Conditioning company that has been serving homeowners in the Northeastern, Midatlantic, and Midwestern regions for almost 35 years. Our technical expertise and high-level of customer satisfaction has led to explosive growth, so we're seeking a Location Manager to grow with us.</div>\n<div>Are you looking for <em><strong>stability</strong></em><strong>, </strong><em><strong>great benefits, advancement opportunities, and a best in class compensation plan</strong></em> that rewards you for your hard work? Come join the team and experience what it's like to <em>be a part of a company that also works for </em><strong><em>YOU</em></strong>.</div>\n<div> </div>\n<div><em><strong>What We Do</strong></em></div>\n<div>We are a team of home service experts who go the extra mile to ensure peak performance for your home’s air conditioning, heating, and plumbing.</div>\n<div>Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home service business and its customers?</div>\n<div>Then we want to talk to you.</div>\n<div> </div>\n<div><strong>Benefits:</strong></div>\n<div><span style=\"font-size: 11pt;\">Competitive Compensation</span></div>\n<div><span style=\"font-size: 11pt;\">Health (family coverage)</span></div>\n<div><span style=\"font-size: 11pt;\">Dental</span></div>\n<div><span style=\"font-size: 11pt;\">Vision</span></div>\n<div><span style=\"font-size: 11pt;\">Paid Vacation</span></div>\n<div><span style=\"font-size: 11pt;\">Paid Holidays</span></div>\n<div><span style=\"font-size: 11pt;\">401(k) with Company Match program</span></div>\n<div><span style=\"font-size: 11pt;\">Company paid Life Insurance</span></div>\n<div><span style=\"font-size: 11pt;\">Company paid Short & Long-Term Disability Insurance</span></div>\n<div><span style=\"font-size: 11pt;\">Employee Discounts</span></div>\n<div> </div>\n<div>The <strong>Location Manager </strong>will report to and support the efforts of the Regional Manager and office. The successful candidate will handle the management, supervision and day to day activities of the Location including the successful, timely and professional resolution of customer concerns. This resourceful Manager will coordinate and schedule a team of field service technicians in a fast-paced service organization in the HVAC industry. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company revenue goals are achieved.</div>\n<div> </div>\n<div><strong>Responsibilities and Duties:</strong></div>\n<div>The Location Manager is responsible for organizing office operations and procedures, overseeing customer service and service dispatch teams, handling the administrative office functions, and ensuring the company support team is properly staffed and is operating smoothly.</div>\n<div><span style=\"font-size: 11pt;\">Maintains office staff by recruiting, selecting, orienting and training employees.</span></div>\n<div><span style=\"font-size: 11pt;\">Manage installation and service dispatch team, service agreement team, and sales lead coordinating team to ensure operational efficiency and goal attainment.</span></div>\n<div><span style=\"font-size: 11pt;\">Plan and prepare and supervise work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.</span></div>\n<div><span style=\"font-size: 11pt;\">Ensure dispatch procedures are maintained and all work orders are processed properly and timely.</span></div>\n<div><span style=\"font-size: 11pt;\">Respond to customer complaints or inquiries.</span></div>\n<div><span style=\"font-size: 11pt;\">Responsible for ensuring all administrative duties are completed properly.</span></div>\n<div><span style=\"font-size: 11pt;\">Manage incoming calls and messages.</span></div>\n<div><span style=\"font-size: 11pt;\">Work with outside sales team to create sales orders</span></div>\n<div><span style=\"font-size: 11pt;\">Manage the process of scheduling sales consultations and installations.</span></div>\n<div><span style=\"font-size: 11pt;\">·Help customers with Financing Applications</span></div>\n<div><span style=\"font-size: 11pt;\">Provide job details to installers and electricians</span></div>\n<div><span style=\"font-size: 11pt;\">Maintain the appearance of location</span></div>\n<div><span style=\"font-size: 11pt;\">Report data/metrics to managers.</span></div>\n<div><span style=\"font-size: 11pt;\">Motive department to hit or surpass their goals.</span></div>\n<div> </div>\n<div><strong>General Responsibilities:</strong></div>\n<div><span style=\"font-size: 11pt;\">Performs all tasks and duties in an efficient and safe manner.</span></div>\n<div><span style=\"font-size: 11pt;\">Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.</span></div>\n<div><span style=\"font-size: 11pt;\">Represents Dave’s World in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.</span></div>\n<div> </div>\n<div><strong>Qualifications and Skills:</strong></div>\n<div><span style=\"font-size: 11pt;\">3+ years of Successful Management Experience A+.</span></div>\n<div><span style=\"font-size: 11pt;\">3+ years of Successful Customer Service Experience.</span></div>\n<div><span style=\"font-size: 11pt;\">2+ years of Successful Dispatch Experience.</span></div>\n<div><span style=\"font-size: 11pt;\">HVAC Exp A+.</span></div>\n<div><span style=\"font-size: 11pt;\">Desire to achieve goals, both personal and professional.</span></div>\n<div><span style=\"font-size: 11pt;\">Hard work ethic and willingness to work flexible schedule dependent on workflow.</span></div>\n<div><span style=\"font-size: 11pt;\">Experience in a role where the phrase “customer first” was practiced daily.</span></div>\n<div><span style=\"font-size: 11pt;\">Service Titan experience is A+.</span></div>\n<div> </div>\n<div><strong>$65,000 - $95,000 Annual Salary</strong></div>\n<div>As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.</div>\n<div>Job Type: Full-time</div>\n<div> </div>\n<div>Experience:</div>\n<div><span style=\"font-size: 11pt;\">Customer service: 4 years (Preferred)</span></div>\n<div><span style=\"font-size: 11pt;\">Management: 4 years (Required)</span></div>\n<div><span style=\"font-size: 11pt;\">Dispatching: 4 years (Required)</span></div>\n<div><span style=\"font-size: 11pt;\">Warehouse/Inventory: 4 years (Required)</span></div>\n<div> </div>\n<div>Ability to Commute:</div>\n<div><span style=\"font-size: 11pt;\">Scarborough, ME (Required)</span></div>\n<div> </div>\n<div>Work Location: In person</div>\n</div>"
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