Patient Advocate (BOG)

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  "source_hash": "cc899256a62d68041bd4e9243f605e4a6a3ea88008e2eed0277e22434d2527cb",
  "last_changed_at": "2026-06-09T12:04:44.093Z",
  "active_status": "active"
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  "location": {
    "raw": "Bogota, Bogota",
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  "inferred_at": "2026-06-22T14:55:49.930Z",
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  "detail": {
    "url": "https://hirehoratiocx.applytojob.com/apply/jobs/details/xt0WOUAwEQ?&",
    "heading": "Patient Advocate (BOG)",
    "html_title": "JazzHR » Job Listings",
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    "description_html": "<p style=\"line-height:1.38;text-align:justify;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Position Summary</span></span></span></span></span></span></p><p style=\"line-height:1.38;text-align:justify;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are looking for Patient Advocates to join our team in Bogota. Candidates should have experience in healthcare operations and be able to support patients and providers within a medical record workflow environment. Success requires knowledge of healthcare workflows, written communication skills, familiarity with insurance, experience coordinating with pharmacies, and the ability to operate independently in a highly dynamic telehealth environment. </span></span></span></span></span></span><br><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2+ years of BPO experience supporting patients or medical operations is required. Candidates must have professional experience in healthcare environments like telehealth, pharmacy operations, or provider practices.</span></span></span></span></span></span></p><br><p style=\"line-height:1.38;text-align:justify;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Insurance Administration:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Administer comprehensive insurance tasks, including eligibility verification, benefits investigation, prior authorization, coverage determination, and patient cost-sharing to ensure timely patient access to care.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Patient Communication:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Provide high-quality, comprehensive patient support by responding to inquiries and resolving non-clinical questions via messaging platforms, utilizing exceptional written English and de-escalation skills.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Care Coordination & EHR Management:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Facilitate seamless care coordination by managing complex Electronic Health Records (EHR) and multi-system workflows to triage messages, route work, and provide administrative support to clinicians.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Pharmacy Operations:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Oversee pharmacy coordination, including contacting pharmacies, resolving prescription fulfillment issues, and supporting non-clinical medication-related processes.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operational Efficiency:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Efficiently manage multiple applications simultaneously to route, triage, and document actions while consistently adhering to established standard operating procedures.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Treatment Guidance:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Guide patients effectively through complex treatment workflows, ensuring they understand the next steps and resolution paths for their medical needs.</span></span></span></span></span></span></li></ul><br><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Required Skills and Abilities:</span></span></span></span></span></span><br> </p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong organizational skills, effective time management, proficient queue management, ability to prioritize work independently, and meticulous attention to detail.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to resolve novel patient situations, comfort operating in evolving workflows, and capacity to escalate issues appropriately.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Exceptional written communication skills (critical for asynchronous messaging), professional patient-facing tone, and a strong sense of empathy and service orientation.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Demonstrated ability to work effectively with cross-functional teams, including Physicians, Nurse Practitioners, Registered Nurses, pharmacy partners, and insurance stakeholders.</span></span></span></span></span></span></li></ul> <h2 style=\"line-height:1.38;margin-top:24px;margin-bottom:8px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Education and Experience: </span></span></span></span></span></span></h2><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Near-native written English with a focus on professional, empathetic, and clear asynchronous patient communication.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2-4 years of professional healthcare background, specifically within medical assistant, CNA, or insurance roles. </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Preferred Professional Backgrounds: Medical Assistant, Certified Nursing Assistant (CNA), Healthcare Coordinator, Care Coordinator, Prior Authorization Specialist, and Virtual Medical Assistant.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Hands-on experience with Electronic Health Records (EHR) and multi-system medical workflows.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Familiarity with pharmacy coordination, prior authorizations, and remote healthcare support environments.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">On-site role in Bogota.</span></span></span></span></span></span></p>",
    "description_text": "Position Summary\n We are looking for Patient Advocates to join our team in Bogota. Candidates should have experience in healthcare operations and be able to support patients and providers within a medical record workflow environment. Success requires knowledge of healthcare workflows, written communication skills, familiarity with insurance, experience coordinating with pharmacies, and the ability to operate independently in a highly dynamic telehealth environment.\n 2+ years of BPO experience supporting patients or medical operations is required. Candidates must have professional experience in healthcare environments like telehealth, pharmacy operations, or provider practices.\n Responsibilities\n Insurance Administration: Administer comprehensive insurance tasks, including eligibility verification, benefits investigation, prior authorization, coverage determination, and patient cost-sharing to ensure timely patient access to care.\n Patient Communication: Provide high-quality, comprehensive patient support by responding to inquiries and resolving non-clinical questions via messaging platforms, utilizing exceptional written English and de-escalation skills.\n Care Coordination & EHR Management: Facilitate seamless care coordination by managing complex Electronic Health Records (EHR) and multi-system workflows to triage messages, route work, and provide administrative support to clinicians.\n Pharmacy Operations: Oversee pharmacy coordination, including contacting pharmacies, resolving prescription fulfillment issues, and supporting non-clinical medication-related processes.\n Operational Efficiency: Efficiently manage multiple applications simultaneously to route, triage, and document actions while consistently adhering to established standard operating procedures.\n Treatment Guidance: Guide patients effectively through complex treatment workflows, ensuring they understand the next steps and resolution paths for their medical needs.\n Required Skills and Abilities:\n Strong organizational skills, effective time management, proficient queue management, ability to prioritize work independently, and meticulous attention to detail.\n Ability to resolve novel patient situations, comfort operating in evolving workflows, and capacity to escalate issues appropriately.\n Exceptional written communication skills (critical for asynchronous messaging), professional patient-facing tone, and a strong sense of empathy and service orientation.\n Demonstrated ability to work effectively with cross-functional teams, including Physicians, Nurse Practitioners, Registered Nurses, pharmacy partners, and insurance stakeholders.\n   Education and Experience:\n Near-native written English with a focus on professional, empathetic, and clear asynchronous patient communication.\n 2-4 years of professional healthcare background, specifically within medical assistant, CNA, or insurance roles. Preferred Professional Backgrounds: Medical Assistant, Certified Nursing Assistant (CNA), Healthcare Coordinator, Care Coordinator, Prior Authorization Specialist, and Virtual Medical Assistant.\n Hands-on experience with Electronic Health Records (EHR) and multi-system medical workflows.\n Familiarity with pharmacy coordination, prior authorizations, and remote healthcare support environments.\n   On-site role in Bogota.",
    "jsonld_jobposting": {
      "url": "https://hirehoratiocx.applytojob.com/apply/xt0WOUAwEQ/Patient-Advocate-BOG",
      "@type": "JobPosting",
      "title": "Patient Advocate (BOG)",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-08",
      "description": "<p style=\"line-height:1.38;text-align:justify;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Position Summary</span></span></span></span></span></span></p><p style=\"line-height:1.38;text-align:justify;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are looking for Patient Advocates to join our team in Bogota. Candidates should have experience in healthcare operations and be able to support patients and providers within a medical record workflow environment. Success requires knowledge of healthcare workflows, written communication skills, familiarity with insurance, experience coordinating with pharmacies, and the ability to operate independently in a highly dynamic telehealth environment. </span></span></span></span></span></span><br><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2+ years of BPO experience supporting patients or medical operations is required. Candidates must have professional experience in healthcare environments like telehealth, pharmacy operations, or provider practices.</span></span></span></span></span></span></p><br><p style=\"line-height:1.38;text-align:justify;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Insurance Administration:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Administer comprehensive insurance tasks, including eligibility verification, benefits investigation, prior authorization, coverage determination, and patient cost-sharing to ensure timely patient access to care.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Patient Communication:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Provide high-quality, comprehensive patient support by responding to inquiries and resolving non-clinical questions via messaging platforms, utilizing exceptional written English and de-escalation skills.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Care Coordination & EHR Management:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Facilitate seamless care coordination by managing complex Electronic Health Records (EHR) and multi-system workflows to triage messages, route work, and provide administrative support to clinicians.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Pharmacy Operations:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Oversee pharmacy coordination, including contacting pharmacies, resolving prescription fulfillment issues, and supporting non-clinical medication-related processes.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Operational Efficiency:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Efficiently manage multiple applications simultaneously to route, triage, and document actions while consistently adhering to established standard operating procedures.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Treatment Guidance:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Guide patients effectively through complex treatment workflows, ensuring they understand the next steps and resolution paths for their medical needs.</span></span></span></span></span></span></li></ul><br><p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Required Skills and Abilities:</span></span></span></span></span></span><br> </p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong organizational skills, effective time management, proficient queue management, ability to prioritize work independently, and meticulous attention to detail.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to resolve novel patient situations, comfort operating in evolving workflows, and capacity to escalate issues appropriately.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Exceptional written communication skills (critical for asynchronous messaging), professional patient-facing tone, and a strong sense of empathy and service orientation.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Demonstrated ability to work effectively with cross-functional teams, including Physicians, Nurse Practitioners, Registered Nurses, pharmacy partners, and insurance stakeholders.</span></span></span></span></span></span></li></ul> <h2 style=\"line-height:1.38;margin-top:24px;margin-bottom:8px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Education and Experience: </span></span></span></span></span></span></h2><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Near-native written English with a focus on professional, empathetic, and clear asynchronous patient communication.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2-4 years of professional healthcare background, specifically within medical assistant, CNA, or insurance roles. </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Preferred Professional Backgrounds: Medical Assistant, Certified Nursing Assistant (CNA), Healthcare Coordinator, Care Coordinator, Prior Authorization Specialist, and Virtual Medical Assistant.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Hands-on experience with Electronic Health Records (EHR) and multi-system medical workflows.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Familiarity with pharmacy coordination, prior authorizations, and remote healthcare support environments.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.38;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">On-site role in Bogota.</span></span></span></span></span></span></p>",
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