Home › Companies › Silvertreebrands › Shop Assistant -Pick n Pay Plattekloof
Shop Assistant -Pick n Pay Plattekloof
Silvertreebrands · Cape Town, Western Cape, 8000, South Africa · Active · BambooHR
Job facts
| Field | Value |
|---|---|
| Company | Silvertreebrands |
| Title | Shop Assistant -Pick n Pay Plattekloof |
| Normalized title | - |
| Department / team | Faithful to Nature |
| Location | Cape Town, Western Cape |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | BambooHR |
| Posted / first seen | 2026-06-04 / 2026-05-30 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Silvertreebrands. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through BambooHR. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Cape Town. | Open |
| Department jobs | Active postings in Faithful to Nature. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Silvertreebrands |
| Source | 3a2116c3-5220-4224-be7b-5d981ac93eb5 |
| ATS provider | BambooHR |
Description
An exciting opportunity at Faithful to Nature has become available for an Store Assistant in Plattekloof.
The successful candidate will have strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful to Nature's ethos and delivering exceptional customer service!
Scope of Responsibilities
Contributes to store sales and profitability through effective customer service.
Responsible for meeting set personable sales objectives as well as for projecting the company’s vision and mission statement and image through effective visual presentation and housekeeping duties.
Assisting with the protection of company assets by following proper merchandising store system procedures is a top priority for this position and is approached with a concise training programme focusing on all aspects of store policies and procedures.
Communication and feedback vital for an effective and successful store operation.
Ability to work with minimal supervision.
Accountabilities/Key Performance Areas
Customer Service
Uphold Company brand and standards at all times
Define and uphold Store in store objectives to meet company vision and mission
Drive store sales to achieve targets
Meet the highest standards of customer service excellence as per company guidelines
Encourage multiple Sales
Have expert product knowledge of all products
Maintain market trends and ensure that team member (s) are utilizing proper sales and service techniques
Provide customers with up to date advise and general knowledge of our Product and Environment.
Personal/Team Development
Adhere to all company policies and procedures
Maintain a professional attitude and attire at all times
Build and motivate yourself and brand, ensuring enthusiastic liaising between customers, third parties and staff whom are assisting with the brand
Respecting fellow colleagues, third party input an ideas, leading to teamwork, rendering passionate and extraordinary customer service
Ensure personal development through attending and highlighting meaningful training & development initiatives
Self-motivated
Store Management/Operations
Replenish store floor with merchandise daily
Ensure all fixtures, prongs and shopfitting are fixed and the correct usage of equipment is adhered to
Ensure the successful operation of the store by closely following directive instructed by Store Management of FtN
Assist with product launches and sales within the Store in store environment
Keep store clean and tidy at all times
Unpack stock as per FtN procedure
Administration
Daily target sheet completed
Admin cross checks (credit, voids and cancellations)
Accurate stock taking procedures
IBT’s and stock control of all incoming and outgoing stock adhered to
Price maint
Job Specifications
Education
Matric or NQF equivalent
Microsoft Office Suite
Work Experience
2-5 years Retail experience
Customer Service Experience
Communicate effectively in English
Core Competencies
Communication (Listening, oral, oral presentation, written)
Work Standards (Setting high goals or standards of performance for self and organization)
Tolerance for Stress (perform under pressure)
Energy (maintain a high activity level)
Initiative (self-starting, take action to achieve goals beyond what is necessarily called for)
Administrative Orientation (personal satisfaction from administrative performance and responsibilities)
Integrity (maintaining social, ethical and organizational norms in job)
Sales Ability/Persuasiveness (utilizing appropriate interpersonal styles and methods of communication to gain agreement or acceptance of an idea, plan, activity or product from clientele)
Rapport Building (initial and continuing impact. The ability to meet people easily and to be liked; to get along well with people and to put them at ease; and to quickly build rapport through proactive development of close relationships)
Negotiation (communicate data or arguments in a manner that gains agreement or acceptance)
Resilience (handling disappointment and rejection while maintaining effectiveness)
Independence (taking action on one’s own rather than the influence of others)
Oral Fact finding (gathering information for decision-making through questioning)
Professional Proficiency (level of performance in professional area)
Self-development Orientation (initiates action to improve skills and performance)
Full job record
| Job ID | 533d7f7a7bd9dc366aaa1e14b118be4cb2d4e22b |
| Org ID | 6954b3ed-6f01-432e-bbfd-d5bd401d0bef |
| Source ID | 3a2116c3-5220-4224-be7b-5d981ac93eb5 |
| Board ID | 3a2116c3-5220-4224-be7b-5d981ac93eb5 |
| Provider | bamboohr |
| Provider Job Key | 305 |
| Title | Shop Assistant -Pick n Pay Plattekloof |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Cape Town, Western Cape, 8000, South Africa |
| Department | Faithful to Nature |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | — |
| Region | Western Cape |
| City | Cape Town |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://silvertreebrands.bamboohr.com/careers/305 |
| Apply URL | https://silvertreebrands.bamboohr.com/careers/305 |
| First Seen At | 2026-05-30 05:46:52Z |
| Last Seen At | 2026-06-06 10:28:47Z |
| Last Checked At | 2026-06-06 10:28:47Z |
| Last Changed At | 2026-06-06 10:28:47Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=bamboohr/board=silvertreebrands/date=2026-06-06/2026-06-06T10-28-45-620Z-2287d968fe362a11a6edccf9b4350330c92f3519df5dfecbd0ffa9dff35ca3a9.json |
Event Fields
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"description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">An exciting opportunity at<span> </span><span style=\"font-weight: bold\">Faithful to Nature</span><span> </span>has become available for an Store Assistant in <span style=\"font-weight: bold\">Plattekloof. </span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">The successful candidate will have strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful to Nature's ethos and delivering exceptional customer service! </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Scope of Responsibilities</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Contributes to store sales and profitability through<span> </span><span style=\"font-weight: bold\">effective customer service.</span></span></li>\n<li><span style=\"font-size: 10pt\">Responsible<span> </span><span style=\"font-weight: bold\">for meeting set personable sales objectives</span><span> </span>as well as for projecting the company’s vision and mission statement and image through effective visual presentation and housekeeping duties.</span></li>\n<li><span style=\"font-size: 10pt\">Assisting with the<span> </span><span style=\"font-weight: bold\">protection of company assets</span><span> </span>by following proper merchandising store system procedures is a top priority for this position and is approached with a concise training programme focusing on all aspects of store policies and procedures.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Communication and feedback</span><span> </span>vital for an effective and successful store operation.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ability to work with<span style=\"font-weight: bold\"><span> </span>minimal supervision.</span><br></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; text-decoration: underline\"><span style=\"font-weight: bold\">Accountabilities/Key Performance Areas</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Customer Service</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Uphold Company brand and standards at all times</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Define and uphold Store in store objectives to meet company vision and mission</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Drive store sales to achieve targets</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Meet the highest standards of customer service excellence as per company guidelines</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Encourage multiple Sales</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Have expert product knowledge of all products</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Maintain market trends and ensure that team member (s) are utilizing proper sales and service techniques</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Provide customers with up to date advise and general knowledge of our Product and Environment.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Personal/Team Development </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Adhere to all company policies and procedures</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Maintain a professional attitude and attire at all times</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Build and motivate yourself and brand, ensuring enthusiastic liaising between customers, third parties and staff whom are assisting with the brand</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Respecting fellow colleagues, third party input an ideas, leading to teamwork, rendering passionate and extraordinary customer service</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ensure personal development through attending and highlighting meaningful training & development initiatives</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Self-motivated</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Store Management/Operations </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\"> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Replenish store floor with merchandise daily</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ensure all fixtures, prongs and shopfitting are fixed and the correct usage of equipment is adhered to</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Ensure the successful operation of the store by closely following directive instructed by Store Management of FtN</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Assist with product launches and sales within the Store in store environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Keep store clean and tidy at all times</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Unpack stock as per FtN procedure</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Administration </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\"> </span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Daily target sheet completed</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Admin cross checks (credit, voids and cancellations)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Accurate stock taking procedures</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">IBT’s and stock control of all incoming and outgoing stock adhered to</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Price maint</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> <span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Job Specifications</span></span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Education</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Matric or NQF equivalent</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Microsoft Office Suite</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Work Experience</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">2-5 years Retail experience</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Customer Service Experience</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\">Communicate effectively in English</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold\">Core Competencies</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Communication</span><span> </span>(Listening, oral, oral presentation, written)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Work Standards<span> </span></span>(Setting high goals or standards of performance for self and organization)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Tolerance for Stress<span> </span></span>(perform under pressure)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Energy<span> </span></span>(maintain a high activity level)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Initiative<span> </span></span>(self-starting, take action to achieve goals beyond what is necessarily called for)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Administrative Orientation<span> </span></span>(personal satisfaction from administrative performance and responsibilities)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Integrity</span>(maintaining social, ethical and organizational norms in job)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Sales Ability/Persuasiveness<span> </span></span>(utilizing appropriate interpersonal styles and methods of communication to gain agreement or acceptance of an idea, plan, activity or product from clientele)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Rapport Building<span> </span></span>(initial and continuing impact. The ability to meet people easily and to be liked; to get along well with people and to put them at ease; and to quickly build rapport through proactive development of close relationships)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Negotiation<span> </span></span>(communicate data or arguments in a manner that gains agreement or acceptance)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Resilience<span> </span></span>(handling disappointment and rejection while maintaining effectiveness)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Independence<span> </span></span>(taking action on one’s own rather than the influence of others)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Oral Fact finding<span> </span></span>(gathering information for decision-making through questioning)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Professional Proficiency<span> </span></span>(level of performance in professional area)</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt\"><span style=\"font-weight: bold\">Self-development Orientation<span> </span></span>(initiates action to improve skills and performance)</span></li>\n</ul>\n<p><br></p>",
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