Superviseur des opérations / Operations Manager

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    "ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0cm;\"><span style=\"font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><strong><u>I. Résumé du poste</u></strong></span></span><br><span style=\"font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Ce poste consiste à assurer l'intégration, la formation, l'encadrement, le mentorat et la gestion des performances de tous les chauffeurs et aides-chauffeurs. Il implique également d'établir et d'entretenir des relations positives avec l'ensemble du personnel en contact direct avec la clientèle. Le titulaire du poste passe la majeure partie de son temps sur le terrain avec le personnel en contact direct avec la clientèle.</span></span><br><br><span style=\"font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><strong><u>II. Fonctions et responsabilités essentielles</u></strong></span></span><br><span style=\"font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Pour réussir à accomplir ce travail, le candidat doit être en mesure d’exécuter chaque tâche essentielle de manière satisfaisante. D’autres tâches mineures peuvent lui être assignées&nbsp;:</span></span></p><p style=\"line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><ul style=\"list-style-type: disc;\"><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">S'assurer que les nouveaux employés de première ligne disposent des outils, des instructions et du retour d'information nécessaires à la réussite de leurs tâches quotidiennes.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Rencontrer quotidiennement les nouveaux employés de première ligne afin d'assurer une communication constante et un soutien à leur intégration.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Assurer des contacts réguliers et opportuns avec les employés de première ligne.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Revoir régulièrement les meilleures pratiques afin d'améliorer la performance quotidienne.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Se concentrer sur la compréhension et la progression des objectifs de carrière des employés de première ligne.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Identifier et traiter les opportunités d'amélioration et collaborer avec les employés de première ligne pour assurer leur succès continu.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">S'exercer activement aux entretiens de coaching et solliciter des retours d'information.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Donner l'exemple afin de garantir que les pratiques de sécurité soient primordiales pour chaque employé et</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Enseigner et développer la compréhension des valeurs de WM.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Mener des enquêtes sur les causes profondes de toutes les blessures et incidents, en assurant une discipline et une formation de recyclage cohérentes.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Documenter et tenir à jour les dossiers requis par les organismes de réglementation tels que le ministère des Transports.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Examiner et vérifier quotidiennement la documentation relative aux opérations de tournée (par exemple, les rapports d'inspection avant départ, les temps de présence des conducteurs, les tickets ouverts), en effectuant un suivi au besoin.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Visiter les clients et leurs sites afin d'évaluer et de résoudre les problèmes de sécurité, en recherchant des solutions de rechange au besoin.</span></span></p></li></ul><p class=\"paragraph\" style=\"margin: 0cm; text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><strong><u>III. Responsabilités de supervision</u></strong></span><span class=\"eop\" lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><u>&nbsp;</u></span></span></p><p class=\"paragraph\" style=\"text-align: justify; vertical-align: baseline;\"><span style=\"font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" lang=\"FR-CA\" style=\"font-size: 10.5pt;\">La gestion des employés constitue le plus haut niveau de compétences de supervision requis dans le cadre de ce poste&nbsp;</span><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">:</span></span></p><ul style=\"padding-left: 48px;\"><li class=\"ortl-align-justify\"><p class=\"paragraph\" style=\"background-color: white; text-align: justify; vertical-align: baseline;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span class=\"normaltextrun\" lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Supervision directe de 15-20 employés à temps plein, y compris : chauffeurs, aides-chauffeurs</span></span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 12pt;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><strong><u>IV. Qualifications</u></strong></span></span><br><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Les exigences énumérées ci-dessous sont représentatives des qualifications nécessaires à l’exercice de ces fonctions.</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><u>A. Qualifications requises</u></span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><ul style=\"list-style-type: disc;\"><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Diplôme d'études collégiales (accrédité) ou, à défaut,</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Diplôme d'études secondaires (accrédité) et deux (2) ans d'expérience professionnelle pertinente.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Être âgé d'au moins 18 ans.</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Être légalement autorisé à travailler au Canada</span></span></p></li><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Permis de conduire valide (classe 5)</span></span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><u>B. Qualifications souhaitables</u></span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><ul style=\"list-style-type: disc;\"><li><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Réussite du programme de formation des superviseur des opérations WM.</span></span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><strong><u>V. Environnement de travail</u></strong></span></span><br><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Les points clés concernant les exigences environnementales et l’environnement de travail du poste sont énumérés ci-dessous. Des aménagements raisonnables peuvent être apportés pour permettre aux personnes ayant un handicap de remplir les fonctions essentielles du poste&nbsp;:</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><span style=\"color: black; font-family: &quot;Segoe UI Symbol&quot;, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">☒</span></span><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"> Combinaison : Ce travail s'effectue à la fois au bureau et sur le terrain et nécessite régulièrement l'utilisation d'équipements de bureau standard tels que des ordinateurs, des téléphones, des photocopieurs, etc.</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">L’échelle salariale de base prévue pour poste de bureau/sur place est $70,000 - $90,000. Cette&nbsp;fourchette représente une estimation de bonne foi pour ce poste. Le salaire spécifique offert à un candidat retenu peut être influencé par une variété de facteurs, y compris l’expérience pertinente du candidat, l’éducation, la formation, les certifications, les qualifications et le lieu de travail. Ce poste répond à un besoin d'embauche existant En outre, ce poste est éligible à des bonus.</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><strong><u>VI. Avantages sociaux</u></strong></span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><br><span style=\"color: black; font-family: Arial, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\">Chez WM, chaque employé éligible reçoit une rémunération globale compétitive pour les soins médicaux, dentaires, oculaires, et une assurance-vie et invalidité de courte durée. À cela s’ajoute un un régime d’achat d’actions, une contribution de l’entreprise au REER, et plus encore ! Nos employés bénéficient également de congés payés, de jours fériés et de congés personnels. Veuillez noter que les avantages peuvent varier selon le site.</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0cm; text-align: justify;\"><br><span style=\"color: black; font-family: Helvetica, sans-serif;\"><span lang=\"FR-CA\" style=\"font-size: 10.5pt;\"><strong>Si cela vous semble être l’opportunité que vous recherchez, veuillez cliquer sur « Postuler Maintenant».</strong></span></span></p>",
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