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Help Desk Technician

Albers Aerospace · Amarillo, TX, United States · On Site · Active · $40,000–$45,000 / year · Rippling ATS

Job facts

FieldValue
CompanyAlbers Aerospace
TitleHelp Desk Technician
Normalized title-
Department / teamAlbers Aero-CTO-Information Technology
LocationAmarillo, TX, United States
Work modelOn Site
Employment typeFull Time
Salary$40,000–$45,000 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-06-17 / 2026-06-18
Changed / last seen2026-06-22 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from Albers Aerospace.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Amarillo.Open
Department jobsActive postings in Albers Aero-CTO-Information Technology.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAlbers Aerospace
Sourcebbeaa32e-6651-4681-9735-da787c00afe7
ATS providerRippling ATS

Description

company Our core competencies include systems engineering, program management, logistics, production support, aircraft maintenance, and aviation/aerospace services. We were founded in 2015 and since our establishment, we have been attracting the best talent in our fields of interest enabling us to provide cutting-edge solutions and support to our warfighters. We understand and provide expert consultation on weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs. We know defense and we know aircraft systems. role The Helpdesk Technician is responsible for assistance with all the IT systems and services that support Albers Aerospace. This position will serve as first echelon of support with technical problems and tracking assets. Essential Job Duties: Responds to user questions and inquiries via telephone, email, web and other communication regarding desktop support issues. Escalate issues to higher echelon of support as necessary. Conduct IT onboarding of new employees (remote and local) via account creation, and system / security training. Maintain & deploy all desktop (e.g. Windows, Office) licensing, installation, and initial configuration. Assist in maintaining the corporate network, administrate Office 365 tenancy, and associated systems, including internet access and email (including spam / phishing filters). Assist in tracking IT resources to meet company short and long-term needs. Assist executing mechanisms for detecting, reporting, and investigating any cyber-attacks / penetrations and provide leadership with impact report, status, and mitigations. Assist with the integration of IT services during corporate acquisitions and mergers. Assist with end device compliance (software updates, baseline compliance). Assist with IT Development as needed. Note: The duties and responsibilities described on this document are not necessarily a comprehensive list and additional tasks may be assigned to the employee from time to time; and the scope of the job may change as necessitated by business demands. Required Qualifications: High School Diploma or GED Equivalent Excellent communications and analytical skills required. Must be comfortable interfacing with different stakeholders at all levels of the organization. Fully capable of preparing computers for organizational use. Familiar with Microsoft Enterprise (Desktop & Server) Platform technologies, including Active Directory. Familiar with Network Management technologies, including Wi-Fi, and Firewalls. Ability to maintain knowledge of current technology and learn new technologies. Information Technology career field motivated. Must be a U.S citizen. Must possess or be able to obtain a Secret security clearance. Preferred Qualifications: Certification(s) or bachelor’s degree in information systems or related field. 1+ years of experience in the IT field or related area. Familiarity with Azure AD, & Intune is a plus. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. While primarily an office job may require time at a manufacturing facility or other location. Must be able to lift up to 15 pounds at times. Ability to traverse manufacturing facility. CONUS travel may be required from time to time. What We Offer: Teammates at Albers Aerospace receive a robust benefits package which includes medical, dental and vision plans, matching 401k, 10 days of PTO the first year and 15 after that, 12 holidays, employer paid term life, AD&D, long and short-term disability, and education and certification reimbursement. IT team has a professional development program that includes training and certifications to continuously build the team’s skills and knowledge. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Full job record

Job ID53009644ecc3c28a2c3ec3ba46e3c38a4d7db365
Org ID326d0f58-229f-484f-800b-39ede2ffb971
Source IDbbeaa32e-6651-4681-9735-da787c00afe7
Board IDbbeaa32e-6651-4681-9735-da787c00afe7
Providerrippling
Provider Job Key52cd6939-4ab8-4a09-ab69-54a008e6135f
TitleHelp Desk Technician
Normalized Title
Statusactive
Activeyes
Location TextAmarillo, TX, United States
DepartmentAlbers Aero-CTO-Information Technology
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionTX
CityAmarillo
Salary RawUSD 40000-45000 YEAR
Salary Min40,000
Salary Max45,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/albers-aersopace/jobs/52cd6939-4ab8-4a09-ab69-54a008e6135f
Apply URLhttps://ats.rippling.com/albers-aersopace/jobs/52cd6939-4ab8-4a09-ab69-54a008e6135f
First Seen At2026-06-18 09:29:35Z
Last Seen At2026-06-22 09:13:51Z
Last Checked At2026-06-22 09:13:51Z
Last Changed At2026-06-22 09:13:51Z
Inactive At
Source Posted At2026-06-17 19:05:00Z
Source Updated At
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Event Fields
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Extensions
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">The Helpdesk Technician is responsible for assistance with all the IT systems and services that support Albers Aerospace. This position will serve as first echelon of support with technical problems and tracking assets.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">&nbsp;</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Essential Job Duties:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Responds to user questions and inquiries via telephone, email, web and other communication regarding desktop support issues. Escalate issues to higher echelon of support as necessary.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Conduct IT onboarding of new employees (remote and local) via account creation, and system / security training.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Maintain &amp; deploy all desktop (e.g. Windows, Office) licensing, installation, and initial configuration.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist in maintaining the corporate network, administrate Office 365 tenancy, and associated systems, including internet access and email (including spam / phishing filters).</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist in tracking IT resources to meet company short and long-term needs.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist executing mechanisms for detecting, reporting, and investigating any cyber-attacks / penetrations and provide leadership with impact report, status, and mitigations.&nbsp;</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist with the integration of IT services during corporate acquisitions and mergers.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist with end device compliance (software updates, baseline compliance).</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist with IT Development as needed.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><i><b><strong style=\"color:black;font-style:italic;white-space:pre-wrap;\">Note:</strong></b></i><i><em style=\"white-space:pre-wrap;\">&nbsp; </em></i><i><em style=\"color:black;white-space:pre-wrap;\">The duties and responsibilities described on this document are not necessarily a comprehensive list and additional tasks may be assigned to the employee from time to time; and the scope of the job may change as necessitated by business demands.</em></i></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Required Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">High School Diploma or GED Equivalent</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Excellent communications and analytical skills required.</span></li><li style=\"color:windowtext;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"color:black;font-size:10.5pt;white-space:pre-wrap;\">Must be comfortable interfacing with different stakeholders at all levels of the organization.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Fully capable of preparing computers for organizational use.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Familiar with Microsoft Enterprise (Desktop &amp; Server) Platform technologies, including Active Directory.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Familiar with Network Management technologies, including Wi-Fi, and Firewalls.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Ability to maintain knowledge of current technology and learn new technologies.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Information Technology career field motivated.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Must be a U.S citizen. Must possess or be able to obtain a Secret security clearance.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Preferred Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Certification(s) or bachelor’s degree in information systems or related field.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">1+&nbsp;years of experience&nbsp;in the IT field or related area.&nbsp;&nbsp;</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Familiarity with Azure AD, &amp; Intune is a plus.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">&nbsp;</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Physical Requirements:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Prolonged periods sitting at a desk and working on a computer.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">While primarily an office job may require time at a manufacturing facility or other location.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Must be able to lift up to 15 pounds at times.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Ability to traverse manufacturing facility.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">CONUS travel may be required from time to time.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">What We Offer:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Teammates at Albers Aerospace receive a robust benefits package which includes medical, dental and vision plans, matching 401k, 10 days of PTO the first year and 15 after that, 12 holidays, employer paid term life, AD&amp;D, long and short-term disability, and education and certification reimbursement. IT team has a professional development program that includes training and certifications to continuously build the team’s skills and knowledge.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">&nbsp;</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0in 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Our core competencies include systems engineering, program management, logistics, production support, aircraft maintenance, and aviation/aerospace services. We were founded in 2015 and since our establishment, we have been attracting the best talent in our fields of interest enabling us to provide cutting-edge solutions and support to our warfighters. We understand and provide expert consultation on weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs. We know defense and we know aircraft systems.</span></p>"
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Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/53009644ecc3c28a2c3ec3ba46e3c38a4d7db365?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/326d0f58-229f-484f-800b-39ede2ffb971JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/bbeaa32e-6651-4681-9735-da787c00afe7JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/53009644ecc3c28a2c3ec3ba46e3c38a4d7db365/eventsJSON