Home › Companies › Albers Aerospace › Help Desk Technician
Help Desk Technician
Albers Aerospace · Amarillo, TX, United States · On Site · Active · $40,000–$45,000 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Albers Aerospace |
| Title | Help Desk Technician |
| Normalized title | - |
| Department / team | Albers Aero-CTO-Information Technology |
| Location | Amarillo, TX, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $40,000–$45,000 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-06-17 / 2026-06-18 |
| Changed / last seen | 2026-06-22 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Albers Aerospace. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Amarillo. | Open |
| Department jobs | Active postings in Albers Aero-CTO-Information Technology. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Albers Aerospace |
| Source | bbeaa32e-6651-4681-9735-da787c00afe7 |
| ATS provider | Rippling ATS |
Description
company
Our core competencies include systems engineering, program management, logistics, production support, aircraft maintenance, and aviation/aerospace services. We were founded in 2015 and since our establishment, we have been attracting the best talent in our fields of interest enabling us to provide cutting-edge solutions and support to our warfighters. We understand and provide expert consultation on weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs. We know defense and we know aircraft systems.
role
The Helpdesk Technician is responsible for assistance with all the IT systems and services that support Albers Aerospace. This position will serve as first echelon of support with technical problems and tracking assets.
Essential Job Duties:
Responds to user questions and inquiries via telephone, email, web and other communication regarding desktop support issues. Escalate issues to higher echelon of support as necessary. Conduct IT onboarding of new employees (remote and local) via account creation, and system / security training. Maintain & deploy all desktop (e.g. Windows, Office) licensing, installation, and initial configuration. Assist in maintaining the corporate network, administrate Office 365 tenancy, and associated systems, including internet access and email (including spam / phishing filters). Assist in tracking IT resources to meet company short and long-term needs. Assist executing mechanisms for detecting, reporting, and investigating any cyber-attacks / penetrations and provide leadership with impact report, status, and mitigations. Assist with the integration of IT services during corporate acquisitions and mergers. Assist with end device compliance (software updates, baseline compliance). Assist with IT Development as needed. Note: The duties and responsibilities described on this document are not necessarily a comprehensive list and additional tasks may be assigned to the employee from time to time; and the scope of the job may change as necessitated by business demands.
Required Qualifications:
High School Diploma or GED Equivalent Excellent communications and analytical skills required. Must be comfortable interfacing with different stakeholders at all levels of the organization. Fully capable of preparing computers for organizational use. Familiar with Microsoft Enterprise (Desktop & Server) Platform technologies, including Active Directory. Familiar with Network Management technologies, including Wi-Fi, and Firewalls. Ability to maintain knowledge of current technology and learn new technologies. Information Technology career field motivated. Must be a U.S citizen. Must possess or be able to obtain a Secret security clearance.
Preferred Qualifications:
Certification(s) or bachelor’s degree in information systems or related field. 1+ years of experience in the IT field or related area. Familiarity with Azure AD, & Intune is a plus.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer. While primarily an office job may require time at a manufacturing facility or other location. Must be able to lift up to 15 pounds at times. Ability to traverse manufacturing facility. CONUS travel may be required from time to time.
What We Offer:
Teammates at Albers Aerospace receive a robust benefits package which includes medical, dental and vision plans, matching 401k, 10 days of PTO the first year and 15 after that, 12 holidays, employer paid term life, AD&D, long and short-term disability, and education and certification reimbursement. IT team has a professional development program that includes training and certifications to continuously build the team’s skills and knowledge.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Full job record
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| Org ID | 326d0f58-229f-484f-800b-39ede2ffb971 |
| Source ID | bbeaa32e-6651-4681-9735-da787c00afe7 |
| Board ID | bbeaa32e-6651-4681-9735-da787c00afe7 |
| Provider | rippling |
| Provider Job Key | 52cd6939-4ab8-4a09-ab69-54a008e6135f |
| Title | Help Desk Technician |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Amarillo, TX, United States |
| Department | Albers Aero-CTO-Information Technology |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | TX |
| City | Amarillo |
| Salary Raw | USD 40000-45000 YEAR |
| Salary Min | 40,000 |
| Salary Max | 45,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/albers-aersopace/jobs/52cd6939-4ab8-4a09-ab69-54a008e6135f |
| Apply URL | https://ats.rippling.com/albers-aersopace/jobs/52cd6939-4ab8-4a09-ab69-54a008e6135f |
| First Seen At | 2026-06-18 09:29:35Z |
| Last Seen At | 2026-06-22 09:13:51Z |
| Last Checked At | 2026-06-22 09:13:51Z |
| Last Changed At | 2026-06-22 09:13:51Z |
| Inactive At | — |
| Source Posted At | 2026-06-17 19:05:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=albers-aersopace/date=2026-06-22/2026-06-22T09-13-49-420Z-7bd287db87d3e9f20fb65bac564fcbd6a7d0bd1749ca68bd22d82a7615350245.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">The Helpdesk Technician is responsible for assistance with all the IT systems and services that support Albers Aerospace. This position will serve as first echelon of support with technical problems and tracking assets.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Essential Job Duties:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Responds to user questions and inquiries via telephone, email, web and other communication regarding desktop support issues. Escalate issues to higher echelon of support as necessary.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Conduct IT onboarding of new employees (remote and local) via account creation, and system / security training.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Maintain & deploy all desktop (e.g. Windows, Office) licensing, installation, and initial configuration.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist in maintaining the corporate network, administrate Office 365 tenancy, and associated systems, including internet access and email (including spam / phishing filters).</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist in tracking IT resources to meet company short and long-term needs.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist executing mechanisms for detecting, reporting, and investigating any cyber-attacks / penetrations and provide leadership with impact report, status, and mitigations. </span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist with the integration of IT services during corporate acquisitions and mergers.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist with end device compliance (software updates, baseline compliance).</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Assist with IT Development as needed.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><i><b><strong style=\"color:black;font-style:italic;white-space:pre-wrap;\">Note:</strong></b></i><i><em style=\"white-space:pre-wrap;\"> </em></i><i><em style=\"color:black;white-space:pre-wrap;\">The duties and responsibilities described on this document are not necessarily a comprehensive list and additional tasks may be assigned to the employee from time to time; and the scope of the job may change as necessitated by business demands.</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Required Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">High School Diploma or GED Equivalent</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Excellent communications and analytical skills required.</span></li><li style=\"color:windowtext;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"color:black;font-size:10.5pt;white-space:pre-wrap;\">Must be comfortable interfacing with different stakeholders at all levels of the organization.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Fully capable of preparing computers for organizational use.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Familiar with Microsoft Enterprise (Desktop & Server) Platform technologies, including Active Directory.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Familiar with Network Management technologies, including Wi-Fi, and Firewalls.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Ability to maintain knowledge of current technology and learn new technologies.</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Information Technology career field motivated.</span></li><li style=\"color:black;line-height:normal;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;\"><span style=\"white-space:pre-wrap;\">Must be a U.S citizen. Must possess or be able to obtain a Secret security clearance.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Preferred Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Certification(s) or bachelor’s degree in information systems or related field.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">1+ years of experience in the IT field or related area. </span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Familiarity with Azure AD, & Intune is a plus.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:normal;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">Physical Requirements:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Prolonged periods sitting at a desk and working on a computer.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">While primarily an office job may require time at a manufacturing facility or other location.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Must be able to lift up to 15 pounds at times.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Ability to traverse manufacturing facility.</span></li><li style=\"color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">CONUS travel may be required from time to time.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">What We Offer:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Teammates at Albers Aerospace receive a robust benefits package which includes medical, dental and vision plans, matching 401k, 10 days of PTO the first year and 15 after that, 12 holidays, employer paid term life, AD&D, long and short-term disability, and education and certification reimbursement. IT team has a professional development program that includes training and certifications to continuously build the team’s skills and knowledge.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin-right:0px;margin-left:0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\"> </span></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0in 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Our core competencies include systems engineering, program management, logistics, production support, aircraft maintenance, and aviation/aerospace services. We were founded in 2015 and since our establishment, we have been attracting the best talent in our fields of interest enabling us to provide cutting-edge solutions and support to our warfighters. We understand and provide expert consultation on weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs. We know defense and we know aircraft systems.</span></p>"
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/53009644ecc3c28a2c3ec3ba46e3c38a4d7db365?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/326d0f58-229f-484f-800b-39ede2ffb971JSONGET https://api.bluedoor.sh/job-postings/v1/sources/bbeaa32e-6651-4681-9735-da787c00afe7JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/53009644ecc3c28a2c3ec3ba46e3c38a4d7db365/eventsJSON