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Director, Digital and eCommerce

68f6cd73 E6ee 4d4f Bf57 346c734a99c4 19000101 000001 · Dallas Office, Dallas, TX, US, Dallas, TX · On Site · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company68f6cd73 E6ee 4d4f Bf57 346c734a99c4 19000101 000001
TitleDirector, Digital and eCommerce
Normalized title-
Department / team-
LocationDallas, TX, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-30 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company68f6cd73 E6ee 4d4f Bf57 346c734a99c4 19000101 000001
Source5a1ab82e-33ce-4244-a86e-dc9a32a82cc8
ATS providerADP Workforce Now Recruiting

Description

Director, Digital & eCommerce Position Summary: The Director, Digital & eCommerce is a senior commercial leader responsible for shaping and scaling Lucchese’s end‑to‑end digital commerce ecosystem. This role owns the vision, strategy, and performance of eCommerce and digital experiences, ensuring every interaction reflects Lucchese’s heritage, primum luxury quality, and customer‑first philosophy. This leader is accountable for driving profitable revenue growth while elevating a seamless, emotionally resonant customer journey across digital and physical channels. The Director will optimize acquisition, conversion, merchandising, and retention through a refined balance of data‑driven performance and brand storytelling while positioning digital as a critical engine of omni‑channel growth. Reporting to the Vice President, Retail , this role leads a multidisciplinary digital team and partners closely with Retail, Brand, Merchandising, Planning, IT, and Operations to deliver a best‑in‑class luxury commerce experience. Scope: This leader sets the vision and strategy for eCommerce growth and performance, site experience, digital merchandising, and optimization, ensuring Lucchese’s digital presence reflects the craftsmanship, heritage, and premium positioning of the brand, and aligns with our omni-channel strategy. This reports to our Vice President, Retail Operations, and leads multiple specialized teams including Growth and Performance Marketing, Conversion Rate Optimization (CRO), Web Administration, and Digital Merchandising, and serves as a key cross‑functional partner to all respective key stakeholders. Key Objectives Deliver measurable eCommerce revenue growth aligned with Lucchese’s premium positioning Create a customer‑centric omni‑channel journey that seamlessly unites digital and retail Ensure Lucchese’s digital presence honors craftsmanship, heritage, and luxury standards Build modern, scalable, data‑informed digital capabilities to support long‑term growth Why This Role Matters at Lucchese This role is pivotal to Lucchese’s future. The Director, Digital & eCommerce ensures that our fastest‑growing customer touchpoint delivers: Luxury‑grade digital experiences worthy of the Lucchese name Sustained, profitable revenue growth A seamless bridge between flagship stores and digital commerce Modern, customer‑centric capabilities grounded in heritage and craftsmanship Duties and Responsibilities: Digital Commerce & Omni‑Channel Strategy Develop and execute a comprehensive digital and eCommerce strategy aligned with Lucchese’s brand values, retail strategy, and long‑term growth ambitions. Own the end‑to‑end digital customer journey, from discovery and consideration through purchase, fulfillment, and post‑purchase engagement. Translate business and customer insights into scalable digital initiatives that enhance traffic quality, conversion, and lifetime value. Revenue Growth & Performance Optimization Drive profitable eCommerce growth through performance marketing, conversion optimization, and best‑in‑class digital merchandising. Oversee forecasting, financial planning, and budget stewardship to ensure disciplined ROI and sustainable growth. Define and report against clear KPIs to measure eCommerce health, customer behavior, and omni‑channel performance. Site Experience & Conversion Optimization Lead Lucchese’s on‑site experience strategy with a relentless focus on usability, speed, personalization, accessibility, and conversion. Champion a culture of testing, experimentation, and continuous improvement (A/B and multivariate testing). Ensure digital experiences seamlessly balance brand storytelling with commercial performance. Digital Merchandising & Assortment Strategy Own the digital merchandising vision, including assortment strategy, product presentation, navigation, storytelling, and seasonal launches. Partner with Merchandising, Planning, and Retail to align inventory, pricing, promotions, and channel strategy. Optimize product discovery and onsite architecture to enhance engagement, conversion, and cross‑channel selling. Technology & Platform Ownership Provide strategic oversight of the eCommerce platform, CMS, analytics, and optimization technologies. Partner closely with IT and external vendors to ensure platform stability, scalability, and innovation. Lead the digital roadmap, prioritizing enhancements that improve performance, efficiency, and customer experience. Leadership & Team Development Build, lead, and inspire a high‑performing digital organization with clear accountability and growth pathways. Foster a collaborative, customer‑obsessed, data‑driven culture across digital disciplines. Coach and develop leaders and subject‑matter experts while attracting top‑tier digital talent. Direct Reports & Team Structure: The Director, Digital & eCommerce directly manages the following roles and teams: Associate Director, Growth Marketing Performance media, acquisition, retention, and marketing analytics Digital Merchandising Manager Assortment strategy, product storytelling, launches, and onsite merchandising Customer Retention Optimization (CRO) Specialist Experimentation, funnel analysis, UX optimization, and conversion improvement Web Operations & Platform Team Web administration, CMS governance, QA, and technical execution Cross‑Functional Partnerships Retail Operations Brand and Creative Merchandising and Planning Finance & Supply Chain External Technology Partners IT Required Skills & Abilities Strategic digital commerce leadership in a retail or luxury brand environment Strong understanding of eCommerce platforms, analytics, CRO, and digital merchandising Proven experience scaling digital revenue and optimizing conversion; preferred in luxury retail industry Data‑driven decision making with executive‑level communication skills Ability to balance brand storytelling with performance outcomes Experience leading and developing multidisciplinary digital teams and working cross-functionally to drive revenue growth Strong collaboration, leadership, and team management skills Budget management to maximize ROI and make strategic investments in digital as seen as omni-channel revenue growth opportunity Competencies: 1. Strategic Mindset: Anticipates future trends and connects digital strategy to long‑term business impact. Sees beyond near‑term performance to shape a scalable, future‑ready digital commerce vision. Balances heritage brand stewardship with innovation, technology modernization, and evolving customer expectations. Translates Lucchese’s long‑term growth strategy into clear omni‑channel digital priorities. 2. Drives Results: Consistently delivers strong outcomes while maintaining quality, discipline, and accountability. Converts strategy into measurable revenue growth, conversion improvement, and customer lifetime value. Holds teams accountable for performance, timelines, and financial outcomes. Maintains focus amid competing priorities, complexity, and rapid change. 3. Customer Focus: Builds deep understanding of customer needs and designs experiences that create loyalty. Advocates relentlessly for the luxury customer across digital, retail, and service touchpoints. Uses data, insights, and qualitative feedback to refine experiences and remove friction. Ensures Lucchese’s digital platforms reflect the craftsmanship, care, and personalization expected of a primum luxury brand. 4. Manages Complexity: Makes sense of ambiguity, data, and competing inputs to drive sound decisions. Integrates performance data, technology constraints, merchandising needs, and brand standards into clear execution plans. Effectively navigates trade‑offs between speed, quality, cost, and experience. Leads confidently in a fast‑paced, multi‑stakeholder environment with evolving priorities. 5. Builds Effective Teams: Creates strong, engaged teams that consistently deliver high performance. Attracts and develops top digital, growth, and merchandising talent. Establishes clear expectations, trust, and accountability across functions. Builds a culture of collaboration, learning, and continuous improvement. Education & Experience Bachelor’s degree in Business, Marketing, Digital Commerce, or related field; MBA preferred Minimum of 10 years of experience in omni-channel, digital commerce, eCommerce, or digital commerce leadership Minimum 5 years in people leadership roles managing multi-disciplinary teams Experience in premium, retail, or lifestyle brands strongly preferred Deep expertise in eCommerce platforms, analytics, CRO, CRM, and marketing technology (e.g., Google Analytics, Tableau, Power BI, Salesforce). Strong executive communication, financial acumen, and cross‑functional leadership skills. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up-to 10 pounds at times. Must be able to see, hear, and listen, to effectively communicate. Travel required up to 20% of the time. Must be onsite in Dallas, Texas. No relocation bonus offered.

Full job record

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Last Seen At2026-06-06 12:54:56Z
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This role owns the vision, strategy, and performance of eCommerce and digital experiences, ensuring every interaction reflects Lucchese&rsquo;s heritage, primum luxury quality, and customer‑first philosophy. This leader is accountable for driving profitable revenue growth while elevating a seamless, emotionally resonant customer journey across digital and physical channels. The Director will optimize acquisition, conversion, merchandising, and retention through a refined balance of data‑driven performance and brand storytelling while positioning digital as a critical engine of omni‑channel growth. Reporting to the <strong><span style='font-family:\"Calibri\",sans-serif;font-weight:normal;'>Vice President, Retail</span></strong><strong>,</strong> this role leads a multidisciplinary digital team and partners closely with Retail, Brand, Merchandising, Planning, IT, and Operations to deliver a best‑in‑class luxury commerce experience.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Scope: </span></strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">This leader sets the vision and strategy for eCommerce growth and performance, site experience, digital merchandising, and optimization, ensuring Lucchese&rsquo;s digital presence reflects the craftsmanship, heritage, and premium positioning of the brand, and aligns with our omni-channel strategy. This reports to our Vice President, Retail Operations, and leads multiple specialized teams including Growth and Performance Marketing, Conversion Rate Optimization (CRO), Web Administration, and Digital Merchandising, and serves as a key cross‑functional partner to all respective key stakeholders.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Key Objectives</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Deliver measurable eCommerce revenue growth aligned with Lucchese&rsquo;s premium positioning</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Create a customer‑centric omni‑channel journey that seamlessly unites digital and retail</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Ensure Lucchese&rsquo;s digital presence honors craftsmanship, heritage, and luxury standards</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Build modern, scalable, data‑informed digital capabilities to support long‑term growth</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Why This Role Matters at Lucchese</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">This role is pivotal to Lucchese&rsquo;s future. The Director, Digital &amp; eCommerce ensures that our fastest‑growing customer touchpoint delivers:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Luxury‑grade digital experiences worthy of the Lucchese name</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Sustained, profitable revenue growth</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">A seamless bridge between flagship stores and digital commerce</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Modern, customer‑centric capabilities grounded in heritage and craftsmanship</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Duties and Responsibilities:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Digital Commerce &amp; Omni‑Channel Strategy</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Develop and execute a comprehensive digital and eCommerce strategy aligned with Lucchese&rsquo;s brand values, retail strategy, and long‑term growth ambitions.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Own the end‑to‑end digital customer journey, from discovery and consideration through purchase, fulfillment, and post‑purchase engagement.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Translate business and customer insights into scalable digital initiatives that enhance traffic quality, conversion, and lifetime value.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Revenue Growth &amp; Performance Optimization</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Drive profitable eCommerce growth through performance marketing, conversion optimization, and best‑in‑class digital merchandising.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Oversee forecasting, financial planning, and budget stewardship to ensure disciplined ROI and sustainable growth.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Define and report against clear KPIs to measure eCommerce health, customer behavior, and omni‑channel performance.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Site Experience &amp; Conversion Optimization</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Lead Lucchese&rsquo;s on‑site experience strategy with a relentless focus on usability, speed, personalization, accessibility, and conversion.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Champion a culture of testing, experimentation, and continuous improvement (A/B and multivariate testing).</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Ensure digital experiences seamlessly balance brand storytelling with commercial performance.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Digital Merchandising &amp; Assortment Strategy</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Own the digital merchandising vision, including assortment strategy, product presentation, navigation, storytelling, and seasonal launches.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Partner with Merchandising, Planning, and Retail to align inventory, pricing, promotions, and channel strategy.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Optimize product discovery and onsite architecture to enhance engagement, conversion, and cross‑channel selling.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Technology &amp; Platform Ownership</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Provide strategic oversight of the eCommerce platform, CMS, analytics, and optimization technologies.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Partner closely with IT and external vendors to ensure platform stability, scalability, and innovation.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Lead the digital roadmap, prioritizing enhancements that improve performance, efficiency, and customer experience.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Leadership &amp; Team Development</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Build, lead, and inspire a high‑performing digital organization with clear accountability and growth pathways.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Foster a collaborative, customer‑obsessed, data‑driven culture across digital disciplines.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Coach and develop leaders and subject‑matter experts while attracting top‑tier digital talent.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Direct Reports &amp; Team Structure: </span></strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">The Director, Digital &amp; eCommerce directly manages the following roles and teams:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Associate Director, Growth Marketing</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Performance media, acquisition, retention, and marketing analytics</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:15.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Digital Merchandising Manager</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     15.0pt;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Assortment strategy, product storytelling, launches, and onsite merchandising</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:15.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Customer Retention Optimization (CRO) Specialist</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     15.0pt;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Experimentation, funnel analysis, UX optimization, and conversion improvement</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:15.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Web Operations &amp; Platform Team</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     15.0pt;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Web administration, CMS governance, QA, and technical execution</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Cross‑Functional Partnerships</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Retail Operations Brand and Creative Merchandising and Planning&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Finance &amp; Supply Chain External Technology Partners IT</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Required Skills &amp; Abilities</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Strategic digital commerce leadership in a retail or luxury brand environment</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Strong understanding of eCommerce platforms, analytics, CRO, and digital merchandising</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Proven experience scaling digital revenue and optimizing conversion; preferred in luxury retail industry</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Data‑driven decision making with executive‑level communication skills</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Ability to balance brand storytelling with performance outcomes</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Experience leading and developing multidisciplinary digital teams and working cross-functionally to drive revenue growth</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Strong collaboration, leadership, and team management skills</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Budget management to maximize ROI and make strategic investments in digital as seen as omni-channel revenue growth opportunity&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Competencies:&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>1. Strategic Mindset: </span></strong><em><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>Anticipates future trends and connects digital strategy to long‑term business impact.</span></em></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Sees beyond near‑term performance to shape a scalable, future‑ready digital commerce vision.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Balances heritage brand stewardship with innovation, technology modernization, and evolving customer expectations.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Translates Lucchese&rsquo;s long‑term growth strategy into clear omni‑channel digital priorities.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>2. Drives Results: </span></strong><em><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>Consistently delivers strong outcomes while maintaining quality, discipline, and accountability.</span></em></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Converts strategy into measurable revenue growth, conversion improvement, and customer lifetime value.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Holds teams accountable for performance, timelines, and financial outcomes.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Maintains focus amid competing priorities, complexity, and rapid change.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>3. Customer Focus: </span></strong><em><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>Builds deep understanding of customer needs and designs experiences that create loyalty.</span></em></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Advocates relentlessly for the luxury customer across digital, retail, and service touchpoints.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Uses data, insights, and qualitative feedback to refine experiences and remove friction.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Ensures Lucchese&rsquo;s digital platforms reflect the craftsmanship, care, and personalization expected of a primum luxury brand.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>4. Manages Complexity: </span></strong><em><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>Makes sense of ambiguity, data, and competing inputs to drive sound decisions.</span></em></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Integrates performance data, technology constraints, merchandising needs, and brand standards into clear execution plans.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Effectively navigates trade‑offs between speed, quality, cost, and experience.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Leads confidently in a fast‑paced, multi‑stakeholder environment with evolving priorities.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>5. Builds Effective Teams: </span></strong><em><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;color:windowtext;'>Creates strong, engaged teams that consistently deliver high performance.</span></em></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Attracts and develops top digital, growth, and merchandising talent.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Establishes clear expectations, trust, and accountability across functions.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style='font-size:12px;font-family:\"Calibri Light\",sans-serif;'>Builds a culture of collaboration, learning, and continuous improvement.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;font-family:Calibri;color:windowtext;\">Education &amp; Experience</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Bachelor&rsquo;s degree in Business, Marketing, Digital Commerce, or related field; MBA preferred</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Minimum of 10 years of experience in omni-channel, digital commerce, eCommerce, or digital commerce leadership</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Minimum 5 years in people leadership roles managing multi-disciplinary teams</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:15px;font-family: initial;color:windowtext;\"><span style=\"font-size:12px;font-family:Calibri;\">Experience in premium, retail, or lifestyle brands strongly preferred</span></li></ul><div style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family: initial;color:#44546A;\"><span style='font-family:\"Times New Roman\";font-size:12px;color:windowtext;'>Deep expertise in eCommerce platforms, analytics, CRO, CRM, and marketing technology (e.g., Google Analytics, Tableau, Power BI, Salesforce).</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family: initial;color:#44546A;\"><span style='font-family:\"Times New Roman\";font-size:12px;color:windowtext;'>Strong executive communication, financial acumen, and cross‑functional leadership skills.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:120%;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><strong><span style=\"font-size:12px;line-height:120%;font-family:Calibri;color:windowtext;\">Physical Requirements:&nbsp;</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family: initial;color:#44546A;\"><span style=\"line-height:120%;font-family:Calibri;font-size:12px;color:windowtext;\">Prolonged periods of sitting at a desk and working on a computer.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family: initial;color:#44546A;\"><span style=\"line-height:120%;font-family:Calibri;font-size:12px;color:windowtext;\">Must be able to lift up-to 10 pounds at times.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family: initial;color:#44546A;\"><span style=\"line-height:120%;font-family:Calibri;font-size:12px;color:windowtext;\">Must be able to see, hear, and listen, to effectively communicate.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family: initial;color:#44546A;\"><span style=\"line-height:120%;font-family:Calibri;font-size:12px;color:windowtext;\">Travel required up to 20% of the time.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family: initial;color:#44546A;\"><span style=\"line-height:120%;font-family:Calibri;font-size:12px;color:windowtext;\">Must be onsite in Dallas, Texas. No relocation bonus offered.</span></li></ul><p><br></p></div><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:120%;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><br></p></div></div>\n",
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