Health Navigator (7842)

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  "last_changed_at": "2026-05-31T19:06:40.909Z",
  "active_status": "active"
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  "location": {
    "raw": "Oak - Phoenix, AZ 85008; 4451 E Oak St, Phoenix, AZ, 85008, USA",
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  "inferred_at": "2026-06-06T09:52:12.436Z",
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  "detail": {
    "city": "Phoenix",
    "jobId": 160076,
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    "jobShift": "Day Shift",
    "jobTitle": "Health Navigator (7842)",
    "location": "Oak - Phoenix, AZ 85008",
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    "clientCode": "13S41",
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    "description": "<p><span style=\"color:#000000;\">Terros Health is pleased to share an exciting and rewarding opportunity for a <strong>Health Navigator</strong>&nbsp;working at our <strong>Oak Recovery Health Center</strong>, in Phoenix, AZ.</span></p>\r\n\r\n<p>Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide <strong>extraordinary care </strong>by <strong>empowered people </strong>through <strong>exceptional outcomes</strong>.</p>\r\n\r\n<hr />\r\n<p style=\"text-align: center;\"><strong>HOPE&nbsp; ~&nbsp; HEALTH&nbsp; ~&nbsp; HEALING</strong></p>\r\n\r\n<hr />\r\n<p style=\"text-align: center;\"><img alt=\"\" src=\"https://www.paycomonline.net/v4/ats/web.php/portal-customization/logo?clientkey=6499B7A6E591611B9E0D8EA2196FA1CC\" style=\"width: 600px; height: 117px;\" /></p>\r\n\r\n<hr />\r\n<p style=\"text-align: center;\"><span style=\"color:#000000;\"><strong>Terros Health is hiring a Health Navigator for our Oak Recovery Health Center location in Phoenix, AZ.</strong></span></p>\r\n\r\n<p style=\"text-align: center;\"><span style=\"color:#000000;\"><strong>Schedule: Full-time</strong></span></p>\r\n\r\n<p style=\"text-align: center;\"><span style=\"color:#000000;\"><strong>Monday - Friday, Daytime Shift</strong></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"text-align: center;\"><span style=\"color:#000000;\"><strong>Competitive Compensation</strong></span></p>\r\n\r\n<p style=\"text-align: center;\"><span style=\"color:#000000;\"><strong>Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)</strong></span></p>\r\n\r\n<p style=\"text-align: center;\"><span style=\"color:#000000;\"><strong>Language Differential Pay Available!</strong></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><strong>Position Summary</strong>: The Health Navigator will work within our Federally Qualified Health Centers (FQHCs) to support patients in accessing and navigating healthcare services with a focus on the Medication to Address Opioid Use Disorders (MOUD) program and closing essential gaps in care. This role is essential in improving health outcomes by providing education, resources, and guidance for underserved populations, including adults with Serious Mental Illness, uninsured, underinsured, and vulnerable community members. The Health Navigator collaborates with healthcare providers, case managers, and external community resources to promote patient-centered care and facilitate access to essential health services. The Health Navigator will provide BHT level behavioral health and skills interventions to facilitate overall wellness and health to patients served. This position reports to the Health Center Director or Clinical Site Manager.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><strong>Duties Include:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\">Patient Education, Advocacy &amp; Outreach</span>\r\n\r\n\t<ul>\r\n\t\t<li><span style=\"color:#000000;\">Serve as a trusted patient advocate by identifying and addressing barriers to care and answering questions about the healthcare system.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Support patients in understanding and adhering to care plans, using lived experience where applicable.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Provide health education and promote health literacy through one-on-one and group sessions.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Disseminate health materials related to primary care, substance use, behavioral health, and wellness.</span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"color:#000000;\">Care Coordination &amp; Navigation</span>\r\n\t<ul>\r\n\t\t<li><span style=\"color:#000000;\">Assist patients with appointment scheduling, referrals, and follow-up care across primary care, behavioral health, dental, and specialty services.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Accompany patients to appointments as needed and ensure appropriate follow-up care.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Coordinate closely with care management teams, case managers, and other providers to develop and implement comprehensive care plans.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Provide ongoing support to patients engaged in care management, helping them set and reach health-related goals.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Follow up on missed appointments and reengage patients into care appropriately.</span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"color:#000000;\">Community Resource Connection</span>\r\n\t<ul>\r\n\t\t<li><span style=\"color:#000000;\">Connect patients to social determinants of health (SDOH) resources including housing, food, transportation, financial assistance, and wellness programs.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Maintain current knowledge of community-based resources and foster strong relationships with local organizations and healthcare partners.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Develop and maintain community-based collaborations to benefit patient care and coordination.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Participate in outreach efforts at community events, and educational activities, including provider health fairs.</span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"color:#000000;\">Communication &amp; Follow-Up</span>\r\n\t<ul>\r\n\t\t<li><span style=\"color:#000000;\">Follow up on patient phone calls and coordinate timely, team-based responses.</span></li>\r\n\t\t<li><span style=\"color:#000000;\">Ensure patients are informed, supported, and empowered throughout their care journey</span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000;\"><strong>Benefits</strong></span></p>\r\n\r\n<ul>\r\n\t<li>Multiple medical plans - including a no premium plan for employees and their families</li>\r\n\t<li>Multiple dental plans - including orthodontia</li>\r\n\t<li>Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support</li>\r\n\t<li>4 Weeks of paid time off in the first year</li>\r\n\t<li>Wellness program</li>\r\n\t<li>Pet Insurance</li>\r\n\t<li>Group life and disability insurance</li>\r\n\t<li>Employee Assistance Program for the Whole Family</li>\r\n\t<li>Personal and family mental and physical health access</li>\r\n\t<li>Professional growth &amp; development - including scholarships, clinical supervision, and CEUs</li>\r\n\t<li>Tuition discounts with GCU and The University of Phoenix</li>\r\n\t<li>Working Advantage - Employee perks and discounts\r\n\t<ul>\r\n\t\t<li>Gym memberships</li>\r\n\t\t<li>Car rentals</li>\r\n\t\t<li>Flights, hotels, movies and more</li>\r\n\t</ul>\r\n\t</li>\r\n\t<li>Additional language pay differential</li>\r\n</ul>\r\n",
    "jobCategory": "Behavioral Health/Social Work ",
    "salaryRange": "$17.87 - $19.98 Hourly",
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We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.\\r\\n\\r\\n\\r\\nHOPE&nbsp; ~&nbsp; HEALTH&nbsp; ~&nbsp; HEALING\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nTerros Health is hiring a Health Navigator for our Oak Recovery Health Center location in Phoenix, AZ.\\r\\n\\r\\nSchedule: Full-time\\r\\n\\r\\nMonday - Friday, Daytime Shift\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCompetitive Compensation\\r\\n\\r\\nFull Benefits, Including 401K and Generous PTO/PST (4+ weeks)\\r\\n\\r\\nLanguage Differential Pay Available!\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Summary: The Health Navigator will work within our Federally Qualified Health Centers (FQHCs) to support patients in accessing and navigating healthcare services with a focus on the Medication to Address Opioid Use Disorders (MOUD) program and closing essential gaps in care. This role is essential in improving health outcomes by providing education, resources, and guidance for underserved populations, including adults with Serious Mental Illness, uninsured, underinsured, and vulnerable community members. The Health Navigator collaborates with healthcare providers, case managers, and external community resources to promote patient-centered care and facilitate access to essential health services. The Health Navigator will provide BHT level behavioral health and skills interventions to facilitate overall wellness and health to patients served. This position reports to the Health Center Director or Clinical Site Manager.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDuties Include:\\r\\n\\r\\n\\r\\n\\tPatient Education, Advocacy &amp; Outreach\\r\\n\\r\\n\\t\\r\\n\\t\\tServe as a trusted patient advocate by identifying and addressing barriers to care and answering questions about the healthcare system.\\r\\n\\t\\tSupport patients in understanding and adhering to care plans, using lived experience where applicable.\\r\\n\\t\\tProvide health education and promote health literacy through one-on-one and group sessions.\\r\\n\\t\\tDisseminate health materials related to primary care, substance use, behavioral health, and wellness.\\r\\n\\t\\r\\n\\t\\r\\n\\tCare Coordination &amp; Navigation\\r\\n\\t\\r\\n\\t\\tAssist patients with appointment scheduling, referrals, and follow-up care across primary care, behavioral health, dental, and specialty services.\\r\\n\\t\\tAccompany patients to appointments as needed and ensure appropriate follow-up care.\\r\\n\\t\\tCoordinate closely with care management teams, case managers, and other providers to develop and implement comprehensive care plans.\\r\\n\\t\\tProvide ongoing support to patients engaged in care management, helping them set and reach health-related goals.\\r\\n\\t\\tFollow up on missed appointments and reengage patients into care appropriately.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunity Resource Connection\\r\\n\\t\\r\\n\\t\\tConnect patients to social determinants of health (SDOH) resources including housing, food, transportation, financial assistance, and wellness programs.\\r\\n\\t\\tMaintain current knowledge of community-based resources and foster strong relationships with local organizations and healthcare partners.\\r\\n\\t\\tDevelop and maintain community-based collaborations to benefit patient care and coordination.\\r\\n\\t\\tParticipate in outreach efforts at community events, and educational activities, including provider health fairs.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunication &amp; Follow-Up\\r\\n\\t\\r\\n\\t\\tFollow up on patient phone calls and coordinate timely, team-based responses.\\r\\n\\t\\tEnsure patients are informed, supported, and empowered throughout their care journey\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\tMultiple medical plans - including a no premium plan for employees and their families\\r\\n\\tMultiple dental plans - including orthodontia\\r\\n\\tFinancial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support\\r\\n\\t4 Weeks of paid time off in the first year\\r\\n\\tWellness program\\r\\n\\tPet Insurance\\r\\n\\tGroup life and disability insurance\\r\\n\\tEmployee Assistance Program for the Whole Family\\r\\n\\tPersonal and family mental and physical health access\\r\\n\\tProfessional growth &amp; development - including scholarships, clinical supervision, and CEUs\\r\\n\\tTuition discounts with GCU and The University of Phoenix\\r\\n\\tWorking Advantage - Employee perks and discounts\\r\\n\\t\\r\\n\\t\\tGym memberships\\r\\n\\t\\tCar rentals\\r\\n\\t\\tFlights, hotels, movies and more\\r\\n\\t\\r\\n\\t\\r\\n\\tAdditional language pay differential\\r\\n\\r\\nQualifications\\r\\n\\tGED/High school diploma with a minimum of 1.5 years of behavioral health experience, or\\r\\n\\t\\r\\n\\t\\tAn associates&nbsp;degree in the field of medical or behavioral, or\\r\\n\\t\\tA bachelor&#39;s degree (not in the field of behavioral health) and 1 year of behavioral health experience, or\\r\\n\\t\\tA bachelor&#39;s degree in the field of behavioral, or\\r\\n\\t\\tA master&#39;s degree or higher in the field of behavioral health\\r\\n\\t\\r\\n\\t\\r\\n\\tComputer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred\\r\\n\\tValid AZ Driver License.&nbsp;Must have valid Arizona driver&rsquo;s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\n\\tMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment\\r\\n\\tInterpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members\\r\\n\\tGood communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions\\r\\n\\tBasic understanding of the DSM-V preferred\\r\\n\\tCertified Case Manager strongly preferred\\r\\n\\tMust pass background check, TB test and other pre-employment screening.\\r\\n\\tMust pass a typing assessment with a speed of at least 25 wpm.\\r\\n\\r\\n\\r\\nPhysical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\",\"responsibilities\":\"Terros Health is pleased to share an exciting and rewarding opportunity for a Health Navigator&nbsp;working at our Oak Recovery Health Center, in Phoenix, AZ.\\r\\n\\r\\nTerros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.\\r\\n\\r\\n\\r\\nHOPE&nbsp; ~&nbsp; HEALTH&nbsp; ~&nbsp; HEALING\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nTerros Health is hiring a Health Navigator for our Oak Recovery Health Center location in Phoenix, AZ.\\r\\n\\r\\nSchedule: Full-time\\r\\n\\r\\nMonday - Friday, Daytime Shift\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCompetitive Compensation\\r\\n\\r\\nFull Benefits, Including 401K and Generous PTO/PST (4+ weeks)\\r\\n\\r\\nLanguage Differential Pay Available!\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Summary: The Health Navigator will work within our Federally Qualified Health Centers (FQHCs) to support patients in accessing and navigating healthcare services with a focus on the Medication to Address Opioid Use Disorders (MOUD) program and closing essential gaps in care. This role is essential in improving health outcomes by providing education, resources, and guidance for underserved populations, including adults with Serious Mental Illness, uninsured, underinsured, and vulnerable community members. The Health Navigator collaborates with healthcare providers, case managers, and external community resources to promote patient-centered care and facilitate access to essential health services. The Health Navigator will provide BHT level behavioral health and skills interventions to facilitate overall wellness and health to patients served. This position reports to the Health Center Director or Clinical Site Manager.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDuties Include:\\r\\n\\r\\n\\r\\n\\tPatient Education, Advocacy &amp; Outreach\\r\\n\\r\\n\\t\\r\\n\\t\\tServe as a trusted patient advocate by identifying and addressing barriers to care and answering questions about the healthcare system.\\r\\n\\t\\tSupport patients in understanding and adhering to care plans, using lived experience where applicable.\\r\\n\\t\\tProvide health education and promote health literacy through one-on-one and group sessions.\\r\\n\\t\\tDisseminate health materials related to primary care, substance use, behavioral health, and wellness.\\r\\n\\t\\r\\n\\t\\r\\n\\tCare Coordination &amp; Navigation\\r\\n\\t\\r\\n\\t\\tAssist patients with appointment scheduling, referrals, and follow-up care across primary care, behavioral health, dental, and specialty services.\\r\\n\\t\\tAccompany patients to appointments as needed and ensure appropriate follow-up care.\\r\\n\\t\\tCoordinate closely with care management teams, case managers, and other providers to develop and implement comprehensive care plans.\\r\\n\\t\\tProvide ongoing support to patients engaged in care management, helping them set and reach health-related goals.\\r\\n\\t\\tFollow up on missed appointments and reengage patients into care appropriately.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunity Resource Connection\\r\\n\\t\\r\\n\\t\\tConnect patients to social determinants of health (SDOH) resources including housing, food, transportation, financial assistance, and wellness programs.\\r\\n\\t\\tMaintain current knowledge of community-based resources and foster strong relationships with local organizations and healthcare partners.\\r\\n\\t\\tDevelop and maintain community-based collaborations to benefit patient care and coordination.\\r\\n\\t\\tParticipate in outreach efforts at community events, and educational activities, including provider health fairs.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommunication &amp; Follow-Up\\r\\n\\t\\r\\n\\t\\tFollow up on patient phone calls and coordinate timely, team-based responses.\\r\\n\\t\\tEnsure patients are informed, supported, and empowered throughout their care journey\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\tMultiple medical plans - including a no premium plan for employees and their families\\r\\n\\tMultiple dental plans - including orthodontia\\r\\n\\tFinancial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support\\r\\n\\t4 Weeks of paid time off in the first year\\r\\n\\tWellness program\\r\\n\\tPet Insurance\\r\\n\\tGroup life and disability insurance\\r\\n\\tEmployee Assistance Program for the Whole Family\\r\\n\\tPersonal and family mental and physical health access\\r\\n\\tProfessional growth &amp; development - including scholarships, clinical supervision, and CEUs\\r\\n\\tTuition discounts with GCU and The University of Phoenix\\r\\n\\tWorking Advantage - Employee perks and discounts\\r\\n\\t\\r\\n\\t\\tGym memberships\\r\\n\\t\\tCar rentals\\r\\n\\t\\tFlights, hotels, movies and more\\r\\n\\t\\r\\n\\t\\r\\n\\tAdditional language pay differential\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Terros Health\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6499B7A6E591611B9E0D8EA2196FA1CC\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4451 E Oak St\",\"addressLocality\":\"Phoenix\",\"addressRegion\":\"AZ\",\"postalCode\":85008,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\tGED/High school diploma with a minimum of 1.5 years of behavioral health experience, or\\r\\n\\t\\r\\n\\t\\tAn associates&nbsp;degree in the field of medical or behavioral, or\\r\\n\\t\\tA bachelor&#39;s degree (not in the field of behavioral health) and 1 year of behavioral health experience, or\\r\\n\\t\\tA bachelor&#39;s degree in the field of behavioral, or\\r\\n\\t\\tA master&#39;s degree or higher in the field of behavioral health\\r\\n\\t\\r\\n\\t\\r\\n\\tComputer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred\\r\\n\\tValid AZ Driver License.&nbsp;Must have valid Arizona driver&rsquo;s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\n\\tMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment\\r\\n\\tInterpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members\\r\\n\\tGood communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions\\r\\n\\tBasic understanding of the DSM-V preferred\\r\\n\\tCertified Case Manager strongly preferred\\r\\n\\tMust pass background check, TB test and other pre-employment screening.\\r\\n\\tMust pass a typing assessment with a speed of at least 25 wpm.\\r\\n\\r\\n\\r\\nPhysical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\",\"experienceRequirements\":\"\\r\\n\\tGED/High school diploma with a minimum of 1.5 years of behavioral health experience, or\\r\\n\\t\\r\\n\\t\\tAn associates&nbsp;degree in the field of medical or behavioral, or\\r\\n\\t\\tA bachelor&#39;s degree (not in the field of behavioral health) and 1 year of behavioral health experience, or\\r\\n\\t\\tA bachelor&#39;s degree in the field of behavioral, or\\r\\n\\t\\tA master&#39;s degree or higher in the field of behavioral health\\r\\n\\t\\r\\n\\t\\r\\n\\tComputer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred\\r\\n\\tValid AZ Driver License.&nbsp;Must have valid Arizona driver&rsquo;s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health&rsquo;s driving policy\\r\\n\\tMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment\\r\\n\\tInterpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members\\r\\n\\tGood communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions\\r\\n\\tBasic understanding of the DSM-V preferred\\r\\n\\tCertified Case Manager strongly preferred\\r\\n\\tMust pass background check, TB test and other pre-employment screening.\\r\\n\\tMust pass a typing assessment with a speed of at least 25 wpm.\\r\\n\\r\\n\\r\\nPhysical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\",\"industry\":\"Behavioral Health/Social Work \",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day Shift\",\"educationRequirements\":\"High School Diploma/GED\"}",
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    "legalRevisionDate": {
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    "jobTitle": "Health Navigator (7842)",
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    "description": "Terros Health is pleased to share an exciting and rewarding opportunity for a Health Navigator working at our Oak Recovery Health Center, in Phoenix, ...",
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