Golden State Cider - San Francisco Taproom Manager

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    "id": "154",
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    "location": {
      "city": "San Francisco",
      "state": "California"
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    "jobOpeningName": "Golden State Cider - San Francisco Taproom Manager",
    "departmentLabel": "San Francisco Taproom",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "San Francisco",
      "state": "California",
      "postalCode": "94158",
      "addressCountry": "United States"
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    "datePosted": "2026-05-21",
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    "description": "<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">San Francisco Taproom Manager</span></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> San Francisco, CA</span><br><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Department:</span> San Francisco Taproom</span><br><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Reports to:</span> Human Resources Director</span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Join Our Small but Mighty Team!</span></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">At Golden State Cider (Sonoma Craft), we’re a tight-knit crew that takes pride in crafting exceptional beverages and building a workplace where people truly enjoy what they do.</span></p>\n<p><br></p>\n<p>We’re looking for an experienced, hands-on <span style=\"font-weight: bold\">Taproom Manager</span> to lead our new San Francisco Taproom — driving day-to-day operations, team performance, and an exceptional guest experience while serving as the onsite leader and brand representative for Sonoma Craft (Golden State Cider). This role is responsible for operational execution, financial performance, labor and cost management, inventory control, and maintaining compliance with all regulatory and company standards in a fast-paced hospitality environment.</p>\n<p><br></p>\n<p>This position requires a strong floor presence and a leadership style rooted in hospitality, accountability, and collaboration. You’ll lead by example while developing your team, managing scheduling and staffing decisions, building community connections, and ensuring every guest experience reflects the quality and culture of Sonoma Craft (Golden State Cider).</p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Job Responsibilities</span></span><span style=\"text-decoration: underline\"><br></span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Lead and oversee all daily taproom operations, ensuring exceptional guest service, operational consistency, and brand standards.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Directly manage and oversee Taproom Supervisors, Leads, bartenders, and support staff.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Exercise full authority related to interviewing, hiring, onboarding, training, scheduling, coaching, performance management, disciplinary action, and terminations in partnership with Human Resources.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Develop staff through coaching, accountability, ongoing feedback, and performance development.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Maintain appropriate staffing levels based on business volume, seasonality, special events, and labor targets.</span><br><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Create, manage, and approve employee schedules and timecards.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Monitor and manage labor costs, operational expenses, and departmental budgets.</span><br></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Drive taproom sales performance and execute promotions, marketing initiatives, activations, and special events in partnership with leadership teams.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Analyze operational performance, guest feedback, staffing trends, and business metrics to identify improvement opportunities.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Oversee inventory management, ordering, product rotation, shrink prevention, and product availability.</span><br><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Maintain accountability for cash handling procedures, deposits, POS compliance, and operational controls.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Ensure compliance with all applicable OSHA requirements, California labor laws, food safety standards, alcohol service regulations, and company policies.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Maintain all required permits, certifications, and operational documentation.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Handle escalated guest concerns, complaints, and service recovery situations professionally and efficiently.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Foster positive relationships with vendors, guests, community partners, and corporate leadership.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Support execution of community events, nonprofit partnerships, offsite activations, and taproom marketing efforts.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Ensure the taproom environment remains clean, safe, organized, visually appealing, and operationally ready at all times.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Support workplace safety initiatives and maintain compliance with company safety expectations and workplace violence prevention standards.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Directly supervises Taproom Supervisors, Taproom Leads, bartenders, and taproom support staff.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Carries out supervisory responsibilities in accordance with company policies, operational expectations, and applicable employment laws.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Responsible for employee accountability, performance management, coaching, corrective action, and team development.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Exercises discretion and independent judgment regarding operational and personnel decisions.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Perform additional duties and operational responsibilities as assigned based on business needs.</span><br></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Skills &amp; Qualifications</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">3–5 years of hospitality, taproom, bar, restaurant, or beverage industry management experience required.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Prior experience managing high volume hospitality or customer service environments strongly preferred.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong leadership, operational management, and problem solving skills.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong understanding of labor management, scheduling, budgeting, and payroll processes.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Knowledge of California employment practices and hospitality compliance standards preferred.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Ability to manage multiple priorities and adapt quickly in a fast paced environment.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Excellent communication, conflict resolution, and interpersonal skills.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Strong organizational skills and attention to detail.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">POS system proficiency required, Square experience preferred.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Must be 21 years of age or older.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Valid Responsible Beverage Service certification and Food Handler certification required.</span><br></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Work Environment &amp; Physical requirements</span></span><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Office Hours/Location:</span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">This position is based in San Francisco, CA. Normal schedule will be Thursday - Monday</span>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Expected in-office days and hours are expected to fluctuate during high season, and based on operational needs.</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Remote candidates will not be considered for this role.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">This role is classified as Exempt under California wage and hour laws. This position is not eligible for overtime pay in accordance with state and federal law.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Physical Requirements</span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The work environment is primarily that of a taproom and bar service area.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The employee regularly works in close contact with alcoholic beverages.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The employee works on floors that may be wet or slippery and around bar equipment.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The employee is occasionally exposed to cleaning and sanitizing agents.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The employee must work to maintain a sanitary, safe, and welcoming environment for guests and staff.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The role requires regular evening, weekend, and holiday shifts based on business needs.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The employee must be able to tolerate varying noise levels, temperatures, and air quality, including working in both indoor and outdoor service areas.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em>While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision.</em></span></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</em></span></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Other Requirements</span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">This role includes mandated reporter responsibilities under applicable California law. This position is required to comply with all reporting obligations related to suspected workplace misconduct, including harassment, discrimination, retaliation, or other reportable conduct, in accordance with company policy and legal requirements.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">This role operates within the alcoholic beverage industry and may involve regular exposure to alcohol products. This position requires adherence to all company policies, safety protocols, and regulatory requirements related to the handling, production, and presence of alcohol in the workplace.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">This job description is not intended to be an exhaustive list of duties or responsibilities. This role may require performing additional job-related tasks within the scope of the position as assigned, consistent with business needs.</span><br></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em>Equal Opportunity Statement Sonoma Craft and its subsidiaries are proud equal opportunity employers. We embrace diversity and individuality in our teams and believe they are key to our success. We are committed to creating an inclusive and respectful workplace where everyone can thrive. </em></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em> </em></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em>We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</em></span></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Travel Requirements:</span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Occasional travel requires (up to 15%), with locations throughout Sonoma County.</span>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Sebastopol Taproom &amp; Healdsburg Cidery</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Introductory training period will be at our Sebastopol Taproom</span></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Compensation range is $75K Annually - $95K Annually</span><br><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><em>The posted pay range reflects the long-term earning potential for this role. Initial offers are determined based on non-discriminatory, business-related factors—including experience, education, training, professional certifications, geographic location, internal equity, and performance expectations—and are not made at the top of the range. By submitting your application, you confirm that your desired compensation aligns with this approach.</em></span><br></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Benefits at Sonoma Craft</span></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">At Sonoma Craft, we believe in supporting the whole employee — mind, body, and lifestyle. Our comprehensive benefits package includes:</span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Health Care Coverage</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Medical Insurance: 90% of the employee premium and 50% of dependent premiums covered</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Dental &amp; Vision Insurance: 100% of the employee premium and 50% of dependent premiums covered</span></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Monthly Wellness Allowance</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">$100 monthly reimbursement to support physical, emotional, and mental wellbeing, including gym memberships, fitness classes, yoga, strength training, or passes to Regional, State, or National Parks</span></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Paid Time Off</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">18 days of PTO annually, accrued from your start date</span></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Company Holidays</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">11 paid holidays each year</span></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Cider &amp; Beer Allotments</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Monthly product perks to enjoy our craft beverages</span></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">401(k) Retirement Plan</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Eligibility begins after 90 days</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">100% match on the first 3%, and 50% match on the next 3% after one year of employment</span></li>\n</ul>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">We’re building a workplace where people thrive, and these benefits are just one of the ways we show our appreciation for all that you bring to the team.</span></p>",
    "compensation": "$75,000k - $95,000k ",
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    "minimumExperience": "Senior Manager/Supervisor",
    "jobOpeningShareUrl": "https://goldenstatecider.bamboohr.com/careers/154",
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