Revenue & Billing Manager

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    "description": "<p><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>Revenue &amp; Billing Manager</strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Finance | Exempt | Baltimore, MD</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Build Revenue Integrity. Strengthen Our Mission. Make an Impact.</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">NCIA is a mission‑driven nonprofit organization dedicated to improving lives through high‑quality services and programs. We&rsquo;re seeking an experienced&nbsp;Revenue &amp; Billing Manager to lead and strengthen our revenue‑cycle operations across multiple service lines. This is a highly visible role for a finance professional who brings both technical expertise and a collaborative, solutions‑focused mindset.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">If you thrive at the intersection of billing accuracy, operational improvement, and mission impact and enjoy solving complex revenue challenges this role offers the opportunity to make a meaningful difference.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Why This Role Matters</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The Revenue &amp; Billing Manager plays a critical leadership role in ensuring NCIA&rsquo;s financial sustainability. By overseeing billing, accounts receivable, and revenue recognition, this position helps ensure our programs are properly funded, our services remain uninterrupted, and our organization continues to serve the community with integrity and accountability.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">What You&rsquo;ll Do</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Lead &amp; Strengthen the Revenue Cycle</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Oversee billing across multiple revenue streams, including&nbsp;LTSS, state contracts, and LEA tuition billing</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Establish and maintain clear, consistent billing processes, timelines, and documentation standards</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Review billing outputs for accuracy, completeness, and timeliness; resolve discrepancies proactively</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Serve as the central point of coordination for revenue‑cycle issue resolution</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Drive Accounts Receivable Performance</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Monitor A/R aging and collection trends across all programs</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Develop and maintain A/R dashboards and reporting for leadership</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Identify delayed payments, denied claims, and systemic risks and act decisively</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Support resolution of receivables with internal teams and external payors (state agencies, LEAs)</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ensure Accurate Revenue Recognition</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Support month‑end revenue recognition and related journal entries</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Prepare and review reconciliations tied to receivables and revenue accounts</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain revenue schedules and documentation for audits and reporting</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Solve Problems &amp; Improve Processes</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Resolve complex billing exceptions related to eligibility, authorizations, and contract requirements</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Develop and document standard operating procedures using best practices</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Identify opportunities for process improvement, automation, and system enhancements</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Partner with Finance and program leadership to reduce recurring issues</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Lead &amp; Collaborate</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Provide functional oversight of the LTSS Billing Specialist</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Directly supervise the Sr. Staff Accountant</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Work closely with program teams, finance leadership, and external partners</span></span></li>\n</ul>\n",
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NCIA celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided based on qualifications, merit, and business needs.\\n\",\"responsibilities\":\"Revenue &amp; Billing Manager\\n\\nFinance | Exempt | Baltimore, MD\\n\\nBuild Revenue Integrity. Strengthen Our Mission. Make an Impact.\\n\\nNCIA is a mission‑driven nonprofit organization dedicated to improving lives through high‑quality services and programs. We&rsquo;re seeking an experienced&nbsp;Revenue &amp; Billing Manager to lead and strengthen our revenue‑cycle operations across multiple service lines. 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    "qualifications": "<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">What We&rsquo;re Looking For</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Required Qualifications</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Bachelor&rsquo;s degree in Accounting or a related field</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">5+ years of accounting/finance experience with a&nbsp;strong focus on billing, A/R, and revenue‑cycle management</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Experience in a&nbsp;complex nonprofit environment with multiple programs</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maryland LTSS billing experience required</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Strongly Preferred</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Experience with&nbsp;MD Works (state contracts) and&nbsp;MSDE tuition billing</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Audit coordination experience (lead schedules, reconciliations, auditor requests)</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">CPA and/or MBA</span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Experience with&nbsp;<strong>Sage Intacct</strong></span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Advanced Excel skills</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">You&rsquo;ll Succeed in This Role If You&hellip;</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Bring strong analytical skills and attention to detail </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Identify root causes and solve systemic issues, not just surface problems </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Lead and drive process standardization across teams </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Communicate risks and insights clearly to leadership </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Work collaboratively and take a proactive approach </span></span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Are motivated by continuous improvement and smarter systems </span></span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Why Join NCIA</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">At NCIA, our work is rooted in purpose. We are a mission‑driven nonprofit committed to improving lives through high‑quality services, accountability, and integrity in everything we do.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">In this role, you&rsquo;ll have meaningful visibility and influence &mdash; helping ensure the financial sustainability that allows our programs to thrive and our services to remain uninterrupted. You&rsquo;ll partner with dedicated colleagues across finance and program teams who care deeply about doing things the right way and continuously improving how we operate.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">NCIA offers a collaborative, values‑based culture, long‑term organizational stability, and the opportunity to make a tangible impact through thoughtful leadership and strong financial stewardship.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Benefits That Support You</span></strong></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">NCIA offers a competitive and comprehensive benefits package designed to support both professional growth and personal well-being, including medical, dental, and vision coverage, a 403(b) retirement plan with employer match, generous paid time off, credit union membership, tuition reimbursement, and ongoing professional development opportunities.</span></span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><em><span style=\"font-family:&quot;Times New Roman&quot;,serif\">NCIA is proud to be an equal opportunity employer and makes employment decisions based on merit. NCIA celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided based on qualifications, merit, and business needs.</span></em></span></p>\n",
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