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Home › Companies › 84980080 1aa5 4d21 B40e 997d1939de4b 19000101 000001 › Customer Service Representative

Customer Service Representative

84980080 1aa5 4d21 B40e 997d1939de4b 19000101 000001 · Danvers, MA, US, Danvers, MA · Active · $22 · ADP Workforce Now Recruiting

Job facts

FieldValue
Company84980080 1aa5 4d21 B40e 997d1939de4b 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationDanvers, MA, United States
Work model-
Employment typeFull Time
Salary$22
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 84980080 1aa5 4d21 B40e 997d1939de4b 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Danvers.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company84980080 1aa5 4d21 B40e 997d1939de4b 19000101 000001
Sourcebfaeae3e-0093-4b3b-95a9-80db5b2e24f1
ATS providerADP Workforce Now Recruiting

Description

CUSTOMER SERVICE REPRESENTATIVE Danvers, MA – Full Time About our energy Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture. Why choose Eastern? Extensive benefits including 100% paid insurance options Matched 401(k) options Employee & family fuel discounts for your home State of the art Training Center 3.5 Weeks paid time off + 7 paid holidays Veteran’s Day paid holiday for active military and veterans Opportunity for growth Complimentary coffee, snacks, and Thanksgiving turkey Shortened summer hours – full pay, shorter days Wellness reimbursement (gym, exercise classes, and more) Tuition reimbursement Additional voluntary benefits Pet insurance About this opportunity This position is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential. The anticipated pay range for this position is $21.50-$23.00. What your role will look like Accurately and appropriately manage and respond to customer questions, concerns and inquiries Take incoming calls from Service Technicians and provide servicing and dispatch support Timely and accurate managing of the service call scheduling and dispatching. Provide customer with requested information by using application software or other appropriate means, and assist customer to achieve total satisfaction Prepare documentation for data entry; perform data entry including entering customer information into computer system, such as charges or credits on customer accounts Filing of customer documentation in appropriate folders What you’ll bring to this role Education: Minimum of high school diploma or GED equivalent Experience operating a multi-line/function phone system Must possess general knowledge of applicable codes to assist technicians Demonstrate ability to read and write in English and perform basic math skills. Demonstrate ability to multi-task. Demonstrate reliability and good customer service skills. Apply now to heat up your career at Eastern!

Full job record

Job ID522fd063e5dabec064ed0a15127362aa6b52c058
Org IDb6851fe4-354c-4e14-81f8-d1c5a6d9d7e0
Source IDbfaeae3e-0093-4b3b-95a9-80db5b2e24f1
Board IDbfaeae3e-0093-4b3b-95a9-80db5b2e24f1
Provideradp_workforcenow
Provider Job Key556593
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextDanvers, MA, US, Danvers, MA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMA
CityDanvers
Salary Rawpay range for this position is $21.50-$23.00. What your role will look like Accurately and appropriately manage and respond t
Salary Min21.5
Salary Max—
Salary CurrencyUSD
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=84980080-1aa5-4d21-b40e-997d1939de4b&ccId=19000101_000001&lang=en_US&type=JS&jobId=556593&jwId=9201230287174_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=84980080-1aa5-4d21-b40e-997d1939de4b&ccId=19000101_000001&lang=en_US&type=JS&jobId=556593&jwId=9201230287174_1
First Seen At2026-05-31 18:50:53Z
Last Seen At2026-06-06 13:14:02Z
Last Checked At2026-06-06 13:14:02Z
Last Changed At2026-06-06 13:14:02Z
Inactive At—
Source Posted At2026-05-28 16:39:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=84980080-1aa5-4d21-b40e-997d1939de4b|19000101_000001/date=2026-06-06/2026-06-06T13-14-01-601Z-1e00f75e740a8f555dfec7283b84c4497ff02ea83a4998c07cd0417c189bf09a.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.05pt;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;background:white;' id=\"isPasted\"><strong><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">CUSTOMER SERVICE REPRESENTATIVE</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.05pt;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><em>Danvers, MA &ndash; Full Time</em></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.05pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong>About our energy&nbsp;</strong>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.05pt;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0); background: white;\">Family owned and operated for more than 90 years, Eastern is a</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">&nbsp;full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We&rsquo;ve been voted as one of New Hampshire&#39;s &quot;Best Places to Work&quot; in the Manchester Radio Group&#39;s #bestofthe603 and we are pleased to offer employment opportunities throughout New England.&nbsp;</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0); background: white;\">Joining Eastern means you&rsquo;re part of a supportive and family focused culture.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; background: white; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong><span style=\"background: white;\">Why choose Eastern? </span></strong><strong><span style=\"background: white;\"> </span></strong></span></p><ul class=\"decimal_type\" style=\"list-style-type: disc;\"><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Extensive benefits including 100% paid insurance options &nbsp;</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Matched 401(k) options</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Employee &amp; family fuel discounts for your home</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">State of the art Training Center</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">3.5 Weeks paid time off + 7 paid holidays&nbsp;</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Veteran&rsquo;s Day paid holiday for active military and veterans</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Opportunity for growth</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Complimentary coffee, snacks, and Thanksgiving turkey</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Shortened summer hours &ndash; full pay, shorter days</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Wellness reimbursement (gym, exercise classes, and more)</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Tuition reimbursement</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Additional voluntary benefits&nbsp;</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Pet insurance&nbsp;</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong>About this opportunity&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">This position is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential. The anticipated pay range for this position is $21.50-$23.00.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong>What your role will look like</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\">Accurately and appropriately manage and respond to customer questions, concerns and inquiries</li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Take incoming calls from Service Technicians and provide servicing and dispatch support</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Timely and accurate managing of the service call scheduling and dispatching.</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Provide customer with requested information by using application software or other appropriate means, and assist customer to achieve total satisfaction</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Prepare documentation for data entry; perform data entry including entering customer information into computer system, such as charges or credits on customer accounts</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Filing of customer documentation in appropriate folders</span></li></ul><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong><span style=\"line-height: 115%;\">What you&rsquo;ll bring to this role</span></strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Education: Minimum of high school diploma or GED equivalent</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Experience operating a multi-line/function phone system</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Must possess general knowledge of applicable codes to assist technicians</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Demonstrate ability to read and write in English and perform basic math skills.</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Demonstrate ability to multi-task.</span></li><li style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Demonstrate reliability and good customer service skills.</span></li></ul><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:0in;margin-left:.75in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><strong><span style=\"line-height: 115%;\">&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(0, 0, 0);\"><br> <strong><span style=\"background: white;\">Apply now to heat up your career at Eastern!</span></strong></span></p></div></div></div></div></div></div></div></div></div></div>\n",
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