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Colleague Services Agent

Accorhotel · Lake Louise, AB, Canada · Active · $20–$8 / hour · SmartRecruiters

Job facts

FieldValue
CompanyAccorhotel
TitleColleague Services Agent
Normalized title-
Department / teamCustomer Service
LocationLake Louise, AB, Canada
Work model-
Employment typeFull Time
Salary$20–$8 / hour
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-04 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Accorhotel.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Lake Louise.Open
Department jobsActive postings in Customer Service.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAccorhotel
Source2f9cc60c-6986-420e-bcf4-1b53298a3e97
ATS providerSmartRecruiters

Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today! The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services across various operational areas. The ideal candidate is proactive, organized, and passionate about creating a supportive and well-maintained work environment. Position Type: Permanent Pay Rate: $20.33/hour Greet and welcome internal guests upon arrival with a warm and professional demeanor Janitorial duties including garbage removal and recycling, vacuuming, cleaning floors and stairwells, walls, doors etc. throughout the public spaces of the staff accommodations and Colleague Services building Moving heavy and large furniture such as dressers, fridges, stoves, washers and dryers between buildings Manage the rental equipment process, including issuing and returning items, and ensure waivers are completed Ensure the cleanliness of vacant staff housing units meets standards Daily sorting, organizing and issuing of clean uniforms and dry cleaning items Daily pick-up and delivery of staff and hotel mail Must have a valid Alberta Class 5 driver's licence (or equivalent) and driver's abstract free of any demerits Ability to lift, carry and move large and heavy items on a regular basis You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed. Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability) Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Full job record

Job ID5218299035eed0074bb434914a02c68b577a168b
Org ID17417f48-6837-4842-b093-8db625786ca9
Source ID2f9cc60c-6986-420e-bcf4-1b53298a3e97
Board ID2f9cc60c-6986-420e-bcf4-1b53298a3e97
Providersmartrecruiters
Provider Job Key744000130034724
TitleColleague Services Agent
Normalized Title
Statusactive
Activeyes
Location TextLake Louise, AB, Canada
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryCanada
RegionAB
CityLake Louise
Salary RawEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today! The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services across various operational areas. The ideal candidate is proactive, organized, and passionate about creating a supportive and well-maintained work environment. Position Type: Permanent Pay Rate: $20.33/hour Greet and welcome internal guests upon arrival with a warm and professional demeanor Janitorial duties including garbage removal and recycling, vacuuming, cleaning floors and stairwells, walls, doors etc. throughout the public spaces of the staff accommodations and Colleague Services building Moving heavy and large furniture such as dressers, fridges, stoves, washers and dryers between buildings Manage the rental equipment process, including issuing and returning items, and ensure waivers are completed Ensure the cleanliness of vacant staff housing units meets standards Daily sorting, organizing and issuing of clean uniforms and dry cleaning items Daily pick-up and delivery of staff and hotel mail Must have a valid Alberta Class 5 driver's licence (or equivalent) and driver's abstract free of any demerits Ability to lift, carry and move large and heavy items on a regular basis You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed. Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability) Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Salary Min20.33
Salary Max8
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://jobs.smartrecruiters.com/AccorHotel/744000130034724-colleague-services-agent
Apply URLhttps://jobs.smartrecruiters.com/AccorHotel/744000130034724-colleague-services-agent?oga=true
First Seen At2026-06-04 11:49:47Z
Last Seen At2026-06-06 19:49:52Z
Last Checked At2026-06-06 19:49:52Z
Last Changed At2026-06-04 11:49:47Z
Inactive At
Source Posted At2026-06-03 15:31:07Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=accorhotel/date=2026-06-06/2026-06-06T19-49-00-706Z-8319905da173334cd38e74e976615acdf17719408e364e5e51458b50327ed4db.json
Event Fields
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  "last_changed_at": "2026-06-04T11:49:47.721Z",
  "active_status": "active"
}
Parsed Structured
{
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  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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