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NOC Engineer

Aa0c3946 8e82 4ab2 B49b 6b29f32ad8d6 9200039554925 2 · San Jose, CA, US, San Jose, CA · Remote · Active · $35–$37 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAa0c3946 8e82 4ab2 B49b 6b29f32ad8d6 9200039554925 2
TitleNOC Engineer
Normalized title-
Department / team-
LocationSan Jose, CA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$35–$37 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Aa0c3946 8e82 4ab2 B49b 6b29f32ad8d6 9200039554925 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in San Jose.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAa0c3946 8e82 4ab2 B49b 6b29f32ad8d6 9200039554925 2
Sourcee5ad29f3-143c-40cf-92c2-c94bbda43e1a
ATS providerADP Workforce Now Recruiting

Description

We’re hiring a proactive, technically proficient IT Support Engineer that can work both independently and collaborate with cross-functional teams. This hybrid role blends remote troubleshooting with onsite support, ensuring seamless user experiences across desktop/laptop, mobile, and conference room environments. You’ll be with the Helpdesk Team who are the first line of defense for responding to technical issues. Resourceful in pursuing a solution that provides user satisfaction. Curious in exploring emerging technologies. Key Responsibilities Provide Tier 1 & Tier 2 support for desktop/laptop/mobile issues (Windows 10/11, Apple/Android OS) via our incident tracking system or support hotline Support remote users via remote access tools and collaboration platforms Perform disk imaging and deployment for new and reissued devices Maintain and troubleshoot A/V systems in conference rooms (Zoom, Teams, etc.) Coordinate end-to-end onboarding/offboarding – account setup, hardware deployment, application management and decommissioning procedures Manage user accounts and permissions via Microsoft O365 and Active Directory Participate in rotational weekend & on-call support coverage Occasionally travel to remote Bay Area branches for onsite support Document solutions, update knowledge base articles, and contribute to process improvement Stay informed on emerging technologies, especially those with AI potential, and share insights with the team Required Qualifications 2+ years of IT HelpDesk or desktop support experience Proficiency in Microsoft O365, Active Directory, Windows environment Hands-on experience with Apple/Android devices Technical fluency with disk imaging/deployment tools (e.g., WDS, Acronis, or similar) Experience supporting A/V setups and conferencing platforms Familiarity with endpoint management tools (Intune, JAMF, etc.) Strong troubleshooting skills and customer service mindset Ability to work independently and collaboratively in a hybrid environment Willingness to travel locally and provide weekend support on rotation Interest in exploring new technologies, especially AI-driven tools and automation Value-add Skills Experience with ticketing systems (e.g., Solarwinds, ServiceNow, Jira, Zendesk) Good interpersonal communication and time management Curiosity about AI applications in IT support and workflow optimization

Full job record

Job ID51f9e95fc6e3905c0e8fe7cff008afb19d1cbd3c
Org ID2b6ffb8d-5b14-42a7-b14b-4f659ed65b8e
Source IDe5ad29f3-143c-40cf-92c2-c94bbda43e1a
Board IDe5ad29f3-143c-40cf-92c2-c94bbda43e1a
Provideradp_workforcenow
Provider Job Key569929
TitleNOC Engineer
Normalized Title—
Statusactive
Activeyes
Location TextSan Jose, CA, US, San Jose, CA
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionCA
CitySan Jose
Salary Raw35.00 To 37.00 (USD) Annually
Salary Min35
Salary Max37
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=aa0c3946-8e82-4ab2-b49b-6b29f32ad8d6&ccId=9200039554925_2&lang=en_US&type=JS&jobId=569929&jwId=9200954763727_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=aa0c3946-8e82-4ab2-b49b-6b29f32ad8d6&ccId=9200039554925_2&lang=en_US&type=JS&jobId=569929&jwId=9200954763727_1
First Seen At2026-06-06 13:25:29Z
Last Seen At2026-06-06 13:25:29Z
Last Checked At2026-06-06 13:25:29Z
Last Changed At2026-06-06 13:25:29Z
Inactive At—
Source Posted At2026-06-05 18:40:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=aa0c3946-8e82-4ab2-b49b-6b29f32ad8d6|9200039554925_2/date=2026-06-06/2026-06-06T13-25-28-706Z-3725625c89b6de86e3371de4327898ae9f990053069b84ba993f38bcf2480d98.json
Event Fields
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Parsed Structured
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Extensions
{}
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Curious in exploring emerging technologies. &nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Key Responsibilities</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Provide Tier 1 &amp; Tier 2 support for desktop/laptop/mobile issues (Windows 10/11, Apple/Android OS) via our incident tracking system or support hotline</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Support remote users via remote access tools and collaboration platforms</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Perform disk imaging and deployment for new and reissued devices</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Maintain and troubleshoot A/V systems in conference rooms (Zoom, Teams, etc.)</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Coordinate end-to-end onboarding/offboarding &ndash; account setup, hardware deployment, application management and decommissioning procedures</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Manage user accounts and permissions via Microsoft O365 and Active Directory</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Participate in rotational weekend &amp; on-call support coverage</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Occasionally travel to remote Bay Area branches for onsite support</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Document solutions, update knowledge base articles, and contribute to process improvement</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Stay informed on emerging technologies, especially those with AI potential, and share insights with the team</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Required Qualifications</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>2+ years of IT HelpDesk or desktop support experience</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Proficiency in Microsoft O365, Active Directory, Windows environment</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Hands-on experience with Apple/Android devices</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Technical fluency with disk imaging/deployment tools (e.g., WDS, Acronis, or similar)</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Experience supporting A/V setups and conferencing platforms</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Familiarity with endpoint management tools (Intune, JAMF, etc.)</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Strong troubleshooting skills and customer service mindset</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Ability to work independently and collaboratively in a hybrid environment</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Willingness to travel locally and provide weekend support on rotation</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Interest in exploring new technologies, especially AI-driven tools and automation</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI Emoji\",sans-serif;'>Value-add Skills</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Experience with ticketing systems (e.g., Solarwinds, ServiceNow, Jira, Zendesk)</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Good interpersonal communication and time management</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>Curiosity about AI applications in IT support and workflow optimization</li></ul></div>\n",
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