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Home › Companies › 0bf96121 Ab99 40b7 B4f1 Ed71e53d33a7 19000101 000001 › Service Manager

Service Manager

0bf96121 Ab99 40b7 B4f1 Ed71e53d33a7 19000101 000001 · BIRMINGHAM ALABAMA , Birmingham, AL, US, Birmingham, AL · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0bf96121 Ab99 40b7 B4f1 Ed71e53d33a7 19000101 000001
TitleService Manager
Normalized title-
Department / team-
LocationBIRMINGHAM ALABAMA, AL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-12 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0bf96121 Ab99 40b7 B4f1 Ed71e53d33a7 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in BIRMINGHAM ALABAMA.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0bf96121 Ab99 40b7 B4f1 Ed71e53d33a7 19000101 000001
Sourcea354cf19-ab07-4bcd-a4fc-dd75833aba70
ATS providerADP Workforce Now Recruiting

Description

We are seeking an experienced and results-driven Service Manager to lead daily operations in our brand-new, high-capacity Ford service facility. This position is responsible for managing the service department team, ensuring exceptional customer experiences, maximizing productivity and efficiency, and driving profitability while maintaining Ford brand standards. The ideal candidate is a strong leader with dealership service management experience who can develop teams, streamline processes, and grow the department. Key Responsibilities Department Operations Oversee all daily operations of the service department in a high-volume Ford dealership Ensure efficient workflow between advisors, technicians, dispatch, parts, and warranty Monitor shop productivity, efficiency, and effective labor rate to drive profitability Maintain proper staffing levels and technician utilization Implement and maintain dealership service processes and operational standards Customer Experience Ensure an outstanding customer experience from write-up through vehicle delivery Resolve escalated customer concerns professionally and promptly Monitor CSI scores and implement strategies to improve customer satisfaction Promote service retention and long-term customer relationships Team Leadership & Development Recruit, train, and develop service advisors, technicians, and support staff Lead daily service meetings and performance reviews Set clear performance expectations and accountability standards Foster a culture of teamwork, efficiency, and continuous improvement Financial Performance Manage departmental budgets, labor gross, and expense control Track key performance metrics including: Effective Labor Rate (ELR) Hours per Repair Order (HPRO) Technician Productivity & Efficiency Parts-to-Labor Ratio Drive revenue growth through maintenance programs, service campaigns, and upsell opportunities Compliance & Safety Ensure compliance with Ford policies, warranty procedures, and dealership standards Maintain OSHA safety requirements and a clean, organized shop environment Oversee warranty administration and proper documentation Qualifications 3+ years of automotive service department leadership experience (Ford experience preferred) Strong knowledge of dealership service operations and fixed operations metrics Proven ability to manage high-volume service departments Excellent leadership, communication, and team development skills Strong understanding of dealership management systems and service technology Ability to analyze performance metrics and implement improvement strategies Preferred Experience Ford dealership experience Experience managing a large or high-capacity service facility Experience implementing service process improvements What We Offer Competitive compensation package (base salary + performance bonuses) Opportunity to lead a brand-new, state-of-the-art Ford service facility Health, dental, and vision insurance Paid time off and holidays Career advancement opportunities within a growing dealership organization

Full job record

Job ID51e0bfea749da69e480ba42cecacfb19d0b4d73d
Org IDd25bad96-5da8-4230-94fd-84af0141689c
Source IDa354cf19-ab07-4bcd-a4fc-dd75833aba70
Board IDa354cf19-ab07-4bcd-a4fc-dd75833aba70
Provideradp_workforcenow
Provider Job Key521827
TitleService Manager
Normalized Title—
Statusactive
Activeyes
Location TextBIRMINGHAM ALABAMA , Birmingham, AL, US, Birmingham, AL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionAL
CityBIRMINGHAM ALABAMA
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0bf96121-ab99-40b7-b4f1-ed71e53d33a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=521827&jwId=9200818814143_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0bf96121-ab99-40b7-b4f1-ed71e53d33a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=521827&jwId=9200818814143_1
First Seen At2026-05-31 18:45:21Z
Last Seen At2026-06-06 12:34:12Z
Last Checked At2026-06-06 12:34:12Z
Last Changed At2026-06-06 12:34:12Z
Inactive At—
Source Posted At2026-03-12 01:25:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0bf96121-ab99-40b7-b4f1-ed71e53d33a7|19000101_000001/date=2026-06-06/2026-06-06T12-34-12-328Z-95c835ae085ea4edd869a2a5733ee41293175f611b0346da3d0f458b33827641.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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