Senior Human Resources Manager

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Company Description</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Pioneer Aero Supply is a global aviation solutions partner that keeps aircraft moving and operations running worldwide. We support airlines, cargo carriers, and maintenance organizations with critical components and services, including sales, exchanges, leasing, and repair management, ensuring the right parts are available when and where they’re needed most. Behind the scenes, our team solves complex supply chain challenges that directly impact flight schedules, safety, and customer experience. As we continue to grow globally, we are building a team that values speed, accountability, and strong partnerships, working together as one global team to deliver reliable, high-quality solutions across the aviation industry.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Position Summary</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">As Pioneer Aero Supply continues its rapid growth and global expansion, this role ensures that HR operations remain consistent, high-quality, and compassionate. The Senior HR Manager is a cohesive collaborator and oversees day-to-day HR execution, leads employee relations and compliance, oversees functions including but not limited to payroll, benefits, hiring and onboarding, policies, develops HR capabilities within the team, and acts as a culture champion who supports our One Global Team philosophy. By owning operational excellence in HR, this leader enables the VP of HR to remain focused on global strategy, workforce planning, and organizational development, ensuring Pioneer continues to scale responsibly and sustainably.</span></p>\n<p><br></p>\n<p><br><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Leadership &amp; People</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Build team capability in systems, documentation, communication, and business partnership.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own Employee Relation cases, support employees in all regions. </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Guiding and building solutions as the company grows.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Model Pioneer’s values, trust-building, leadership, and cross-functional collaboration.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Participate in internal and external global projects in which HR input is beneficial or required.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Employee Relations &amp; Performance</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Serve as the primary point for day-to-day ER matters including attendance, performance, conflict resolution, and corrective actions.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manage documentation, conduct discovery sessions in reference to employee relations and work with managers to support employee performance and development. </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Partner with VP of HR to assess high-risk or international employee relation cases.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain rigorous performance documentation standards in the HRIS system and escalate compliance gaps to senior leadership to reinforce accountability and organizational consistency.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Compliance, Risk Mitigation &amp; HR Policy</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee compliance programs and audits with support from the internal team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain up-to-date HR policies, employment law awareness, and documentation standards.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support AS/EN9120 and OSHA compliance in partnership with Operations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee healthcare benefits, open enrollment with support from the HR team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee the drafting, maintenance, and governance of employment and contractor agreements globally, ensuring alignment with local labor requirements and Company standards.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Partner with and support our colleagues on the Record (EOR) system, ensuring accurate onboarding, contract administration, compliance coordination, and issue escalation across international hires.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Culture, Engagement &amp; People Programs</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manage engagement survey process and action-planning follow-through.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead HR-owned components of internal culture programs (e.g., mentorship program execution).</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Participate in development and future ownership of the BEAM Ally program.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Partner with HR leadership on maintaining a positive, globally inclusive workplace environment.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">HR Operations &amp; Systems Excellence</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Monitor recruiting workflows and oversee hiring alignment with support from the HR team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Audit the HRIS workflows for data accuracy, compliance tracking, and user accountability.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Take ownership of eNPS, Wellbeing and Great Place to Work survey processes.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support HR reporting and dashboards; escalate trends requiring strategic intervention.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">8+ years HR experience with strong employee relations experience required.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience managing, leading and developing others.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Working knowledge of FMLA, ADA, FLSA, EEOC, and U.S. labor laws. </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">International HR exposure and/or working knowledge of international labor laws and employee relations (ER), with a clear commitment to expanding expertise in global employment practices.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">HR information systems proficiency</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong written communication skills and ability to read and decipher effective employment contracts, draft job descriptions, 30-120 day plans, performance documentation and other programs confidently.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to guide and support leaders through complex interpersonal and organizational dynamics, development and people improvement plans. </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">People first mindset, proactively balances people care and business accountability.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Aerospace/aviation manufacturing or distribution experience is a plus.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Success Will Look Like</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The HR team is cohesive and collaborative, operating with strong alignment, efficiency, and confidence, while leveraging VP support strategically.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Employee relations issues are resolved early, fairly, humanely and legally.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">HR data accuracy and documentation practices meet compliance and audit standards.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Culture and engagement actions drive measurable improvements in connection and retention.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The Senior HR Manager is a trusted resource to managers and a respected voice for employees.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">VP of HR is able to shift into strategic focus and global alignment work.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Why Join Pioneer Aero Supply</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This is a high-visibility opportunity to drive HR initiatives, culture, development, and operations at a fast-growing global aviation company. You will shape how people experience the Pioneer workplace with potential to grow into broader leadership as the company scales.</span></p>",
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