Senior Manager of Merrimack Valley Renewal Fund

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Hybrid: 80% remote, 20% in person in Massachusetts</span><br></p>\n<p><br></p>\n<p><a href=\"https://drive.google.com/file/d/12tq2r4SARDjMNbnmYZ6Ncq2_YIgmaqBH/view\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Learn more about us here! (https://drive.google.com/file/d/12tq2r4SARDjMNbnmYZ6Ncq2_YIgmaqBH/view)</span></a></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Do you want to advance racial and economic justice while tackling climate change?</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">All In Energy, a nonprofit organization, was founded with a mission to accelerate an inclusive clean energy economy. We believe that to effectively combat climate change, our strategies must also confront income inequality, social inequity, and racial injustice. We work hand-in-hand with cities, local community organizations, and clean energy companies to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy. Our work helps families save money, makes their homes healthier, combats climate change, and creates new pathways into clean energy jobs for people of color, multilingual individuals, and women. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Renew Program, supported by the Merrimack Valley Renewal Fund</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, integrates with the Mass Save® program to provide support for clean energy and energy efficiency upgrades for the Merrimack Valley communities impacted by the 2018 gas explosions. This role requires the ability to lead cross-team strategies and project execution with limited supervision.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">The Senior Project Manager position is responsible for the successful execution and oversight of the Merrimack Valley Renew Program (Renew</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">). This position is critical to ensuring the program’s success, impact, and alignment with goals set by the Massachusetts Department of Energy Resources (DOER). This role will manage a large, complex project portfolio, making strategic decisions for your scope of work, coordinating across multiple external and internal teams, and managing the project's budget. On a daily basis, this position will interact with program partners, evaluate progress, lead problem solving efforts, and prepare coordination meetings. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Key Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Program &amp; Project Leadership:</span>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Assume the overall program management leadership role for Renew, providing strategic oversight for the program.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead the execution and success of Renew, ensuring alignment with community needs and the DOER contract.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain and distribute existing Renew program manuals, approved forms, and documents, ensuring all new materials are translated into Spanish.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Convene and facilitate periodic meetings with internal teams and partners who are executing the program.</span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">External Partnership &amp; Funder Liaison:</span>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Serve as the primary liaison and manage communications with the funder, the Massachusetts Department of Energy Resources (DOER), on behalf of All In Energy as well as the coalition of other implementation organizations (Greater Lawrence Community Action Council (GLCAC) and Abode Energy Management).</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Coordinate with other project managers and coalition partners to ensure organizational cohesion and capacity.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead the recruitment of 3–5 Mass Save Home Performance Contractors (HPCs) identified by Abode, to participate in the delivery of the program.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Facilitate the approval of any customer-facing materials created by Home Performance Contractors (HPCs) or other partners.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Represent the program in any public forums, such as conferences or media appearances.</span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Reporting and Invoicing:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> </span>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Coordinate with the Finance Department to deliver monthly invoices that incorporate all coalition members to DOER.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manage the process for reserving funds and invoicing on behalf of contractors.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Coordinate with the Communications and Data teams to manage and maintain the program's microsite (renewmv.org), including customer and contractor intake forms.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure that all program data for customers served by HPCs and GLCAC is accurately tracked in Salesforce, ensuring records are up-to-date.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee weekly production updates and periodic detailed reports for the DOER.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Review program performance reports and coordinate with the Customer Action Manager on Customer Action Team support to drive improvements necessary to achieve program goals.</span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Customer &amp; Contractor Engagement:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> </span>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support the Customer Action Manager in oversight of the Customer Action functions, leveraging language skills and local presence in the Lawrence office:</span>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure high-quality, wraparound support is offered to customers, including providing translation/interpretation and assisting customers with income-qualification.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Streamlined and responsive customer intake and follow-up processes, providing support and troubleshooting around Renew incentives </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Assist HPCs in serving customers, including explaining technologies and debunking misconceptions to encourage customers to move forward with home upgrade recommendations.</span></li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Required Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience working with low-income, majority-minority, and/or Spanish-speaking immigrant populations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Demonstrated experience in project/program management including goal-setting, strategic planning and performance analysis and accountability (3–5 years of experience is typical for this level).</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with complex external stakeholder or inter-organization project management.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Demonstrated ability to work independently and make strategic decisions for the scope of work under purview.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong detail-orientation and ability to keep tasks, records, and systems organized.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Demonstrated ability to creatively problem solve and overcome obstacles.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic\">We encourage candidates with a wide range of lived and professional experience to apply even if you don’t meet every qualification. You may be exactly who we’re looking for. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Preferred Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Bilingual professional fluency in English and Spanish, both written and spoken to effectively engage with the Merrimack Valley community and support the customer intake and project facilitation team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in managing and creating project budgets and financial tracking.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience working with populations in the Merrimack Valley of Massachusetts.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in people management and coalition facilitation, and communication.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with Customer Relationship Management (CRM) systems like Salesforce.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Knowledge of the Massachusetts clean energy sector and energy efficiency programs.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in a non-profit or mission-driven environment, particularly working with low-to-moderate income or majority-minority communities.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Hours, Compensation, and Benefits: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">For a full detailed list, go t</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">o </span><a href=\"http://bit.ly/AIEbenefits\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">bit.ly/AIEbenefits</span></a></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Annual Salary: $78,417.20 </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Hours: Full-time 40 hours per week exempt position, occasional evenings or weekends for events.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Location: Regular mandatory attendance in the Lawrence office, approximately 20% in-person, 80% remote) </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Generous benefits package includes: a flexible schedule, paid sick time, vacation time, floating holidays, retirement plan, technology benefits, provided work laptop, health, dental, and vision insurance, flexible spending account, remote work stipend, wellness stipend, professional development stipend, and more. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic\">All In Energy is an equal-opportunity employer that values diversity. In particular, we’re dedicated to broadening opportunities for individuals from demographic groups that are historically underrepresented in the clean energy economy. We’re committed to building an inclusive workplace culture where talented people of widely diverse backgrounds can thrive. We are actively seeking people who bring diverse backgrounds and perspectives to join us in this work.</span></p>",
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