Lead, Medical Front Office Specialist (2574)

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    "description": "<p><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">&nbsp;US Heart and Vascular is in search of a Medical Front Office Lead to join our team at Heartland Cardiology in Wichita KS.</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>Responsibilities:</strong></span></span></p>\r\n\r\n<table cellspacing=\"0\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<ul>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Provide oversight to Reception department to ensure adequate staffing during peak times.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Coordinate Outreach assignments for front desk staff.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Oversee timekeeping for Reception and Medical Records staff, correcting clocking errors weekly.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Communicate departmental concerns and/or questions in a timely manner with Clinic Supervisor.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Schedule appointments for patients either by phone when they call or in person. &nbsp;</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Ensure accuracy of appointments, reschedules, follow-ups, etc., with minimal error.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Promptly and professionally answer telephone calls. &nbsp;Route calls appropriately offering voice mail, paging or redirection of calls as needed.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Prevent, calm or defuse irate callers and patients by working with them to identify concerns and properly direct caller to appropriate person.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Use computerized system to match physician/clinician availability with patient&rsquo;s preferences in terms of date and time.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Assist with maintaining scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Ensure that updates (cancellations, additions) are input daily.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Communicate as needed with physicians/clinicians and other staff about patient concerns/issues related to scheduling. &nbsp;Consult with Clinic Supervisor about any system problems or concerns.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Use customer service principles and techniques to deal with patients pleasantly and calmly.</span></span></li>\r\n\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Any other duties as assigned or requested.</span></span></li>\r\n\t\t\t</ul>\r\n\r\n\t\t\t<p>&nbsp;</p>\r\n\r\n\t\t\t<p><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>Requirements:</strong></span></span></p>\r\n\r\n\t\t\t<table cellspacing=\"0\">\r\n\t\t\t\t<tbody>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<ul>\r\n\t\t\t\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>&nbsp;&nbsp;</strong>High School diploma or equivalent.<strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></span></span></li>\r\n\t\t\t\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>&nbsp; &nbsp;</strong>One year of related experience and/or training</span></span></li>\r\n\t\t\t\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">&nbsp; &nbsp;Knowledge of cardiology preferred. &nbsp;</span></span></li>\r\n\t\t\t\t\t\t\t<li><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">&nbsp; &nbsp;Supervisory experience preferred. &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span></li>\r\n\t\t\t\t\t\t</ul>\r\n\r\n\t\t\t\t\t\t<p><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">About&nbsp;<strong>Wichita, KS: </strong></span></span></p>\r\n\r\n\t\t\t\t\t\t<p><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Wichita is affordable, with a strong job market in aerospace, healthcare, and manufacturing. The cost of living is low, making homeownership easier. It has a growing arts scene, great schools, and plenty of parks. With urban perks and small-town charm, Wichita is a great place to live.</span></span></p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t</tbody>\r\n\t\t\t</table>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n",
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