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Tech Customer Support Administrator IV

Iaings Fa Ocs Oraclecloud Com CX 1 · Colorado, United States · Remote · Active · $56,000–$70,000 / day · Oracle Recruiting Cloud / Fusion HCM

Job facts

Field	Value
Company	Iaings Fa Ocs Oraclecloud Com CX 1
Title	Tech Customer Support Administrator IV
Normalized title	-
Department / team	Customer Support/Operations
Location	CO, United States
Work model	Remote / Remote
Employment type	Full Time
Salary	$56,000–$70,000 / day
Status	active
ATS provider	Oracle Recruiting Cloud / Fusion HCM
Posted / first seen	2026-04-23 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from Iaings Fa Ocs Oraclecloud Com CX 1.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Oracle Recruiting Cloud / Fusion HCM.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
Department jobs	Active postings in Customer Support/Operations.	Open
Work model jobs	Active Remote postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Iaings Fa Ocs Oraclecloud Com CX 1
Source	1ec569b5-e704-46b9-ba40-d29a6cdc2fc1
ATS provider	Oracle Recruiting Cloud / Fusion HCM

Description

Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal , Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION The  Technical Customer Support Administrator IV is a key member of Sinch global support team dedicated to ensuring the success of Sinch’s Voice and Verification customers. In this technical 2nd line service role, customer focus is central. You will be the trusted technical point of contact for complex issues, service management, and advanced routing configurations that are critical to our customers' success. This position goes beyond traditional support; you will act as a service delivery champion, taking ownership of technical challenges and seeing them through to resolution. You will investigate and troubleshoot issues escalated from the 1st line team, manage service incidents, and ensure the quality and stability of our global traffic. Your role will involve configuring backend systems, analyzing traffic patterns, and collaborating closely with engineering and operations teams to resolve deep technical problems. The ideal candidate has a strong technical aptitude and a passion for problem-solving. You are eager to develop a deep understanding of our business, our industry, and the complex products that power global communications. You will have the opportunity to not only solve immediate customer issues but also to collaborate with sales and product teams to enhance the customer experience and help our clients maximize the value they get from our services. You are analytic, have a technical background, and love the challenge of digging into problems. You are driven, have no problem multitasking, and get inspired by being part of a team and company under development. Your Impact & Responsibilities Customer support & Incident Management Serve as the primary escalation point for all technical support issues related to Sinch’s Voice and Verification services. Identify, manage, and resolve complex customer issues, responding to technical inquiries and fulfilling service requests with a high degree of ownership. Investigate and resolve service provider complaints, including issues related to fraudulent traffic patterns and traceback requests. Champion initiatives to enhance the customer experience by providing data-driven feedback and guidance to internal stakeholders across the business. Service Quality & Routing Management Proactively monitor and analyze global traffic to ensure optimal routing, service quality, and performance. Manage and optimize routing configurations based on quality, cost, and performance metrics, with a strategic focus on key customers and markets. Administer customer account configurations, including number management, pricing implementation, and traffic routing rules. Operational Excellence & Automation Develop and maintain critical operational tools, including traffic dashboards, system alarms, and procedural runbooks. Analyze daily performance data to proactively identify, investigate, and resolve potential service-impacting issues. Drive continuous improvement by identifying opportunities for automation and increased operational efficiency to elevate service delivery standards. REQUIREMENTS A minimum of 3 years of experience in a technical customer support or service delivery role (2nd line or higher preferred). Background in the telecommunications industry, with strong, practical knowledge of SIP protocol and modern voice technologies. Proven experience working with APIs, including the ability to use or build simple libraries/scripts for testing and troubleshooting. Strong analytical skills with experience interpreting large, complex data sets to identify trends, troubleshoot issues, and drive decisions. Exceptional written and verbal communication skills, with the ability to articulate complex technical information clearly to diverse audiences. A quick learner, capable of adapting to new technologies and processes efficiently. Flexible and willing to work occasional non-standard hours to support a global team and customer base. This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting salary for this position is between $56,000 - $70,000. Factors which may affect starting pay within this range may include geography/ market , skills, education, experience, and other qualifications. This role will be accepting applications until April 30, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Full job record

Job ID	510748407e1c7bfcbe42a79ba54c5364a9fed0f8
Org ID	8d2fbc3b-15dd-4354-b16e-b3e36e41862c
Source ID	1ec569b5-e704-46b9-ba40-d29a6cdc2fc1
Board ID	1ec569b5-e704-46b9-ba40-d29a6cdc2fc1
Provider	oracle_hcm
Provider Job Key	853
Title	Tech Customer Support Administrator IV
Normalized Title	—
Status	active
Active	yes
Location Text	Colorado, United States
Department	Customer Support/Operations
Team	—
Employment Type	full_time
Workplace Type	remote
Remote Policy	remote
Country	United States
Region	CO
City	—
Salary Raw	Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal , Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION The  Technical Customer Support Administrator IV is a key member of Sinch global support team dedicated to ensuring the success of Sinch’s Voice and Verification customers. In this technical 2nd line service role, customer focus is central. You will be the trusted technical point of contact for complex issues, service management, and advanced routing configurations that are critical to our customers' success. This position goes beyond traditional support; you will act as a service delivery champion, taking ownership of technical challenges and seeing them through to resolution. You will investigate and troubleshoot issues escalated from the 1st line team, manage service incidents, and ensure the quality and stability of our global traffic. Your role will involve configuring backend systems, analyzing traffic patterns, and collaborating closely with engineering and operations teams to resolve deep technical problems. The ideal candidate has a strong technical aptitude and a passion for problem-solving. You are eager to develop a deep understanding of our business, our industry, and the complex products that power global communications. You will have the opportunity to not only solve immediate customer issues but also to collaborate with sales and product teams to enhance the customer experience and help our clients maximize the value they get from our services. You are analytic, have a technical background, and love the challenge of digging into problems. You are driven, have no problem multitasking, and get inspired by being part of a team and company under development. Your Impact & Responsibilities Customer support & Incident Management Serve as the primary escalation point for all technical support issues related to Sinch’s Voice and Verification services. Identify, manage, and resolve complex customer issues, responding to technical inquiries and fulfilling service requests with a high degree of ownership. Investigate and resolve service provider complaints, including issues related to fraudulent traffic patterns and traceback requests. Champion initiatives to enhance the customer experience by providing data-driven feedback and guidance to internal stakeholders across the business. Service Quality & Routing Management Proactively monitor and analyze global traffic to ensure optimal routing, service quality, and performance. Manage and optimize routing configurations based on quality, cost, and performance metrics, with a strategic focus on key customers and markets. Administer customer account configurations, including number management, pricing implementation, and traffic routing rules. Operational Excellence & Automation Develop and maintain critical operational tools, including traffic dashboards, system alarms, and procedural runbooks. Analyze daily performance data to proactively identify, investigate, and resolve potential service-impacting issues. Drive continuous improvement by identifying opportunities for automation and increased operational efficiency to elevate service delivery standards. REQUIREMENTS A minimum of 3 years of experience in a technical customer support or service delivery role (2nd line or higher preferred). Background in the telecommunications industry, with strong, practical knowledge of SIP protocol and modern voice technologies. Proven experience working with APIs, including the ability to use or build simple libraries/scripts for testing and troubleshooting. Strong analytical skills with experience interpreting large, complex data sets to identify trends, troubleshoot issues, and drive decisions. Exceptional written and verbal communication skills, with the ability to articulate complex technical information clearly to diverse audiences. A quick learner, capable of adapting to new technologies and processes efficiently. Flexible and willing to work occasional non-standard hours to support a global team and customer base. This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting salary for this position is between $56,000 - $70,000. Factors which may affect starting pay within this range may include geography/ market , skills, education, experience, and other qualifications. This role will be accepting applications until April 30, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
Salary Min	56,000
Salary Max	70,000
Salary Currency	USD
Salary Period	day
Source URL	https://iaings.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/853
Apply URL	https://iaings.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/853
First Seen At	2026-05-31 17:59:48Z
Last Seen At	2026-06-06 19:34:46Z
Last Checked At	2026-06-06 19:34:46Z
Last Changed At	2026-05-31 17:59:48Z
Inactive At	—
Source Posted At	2026-04-23 22:12:55Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=iaings.fa.ocs.oraclecloud.com\|CX_1/date=2026-06-06/2026-06-06T19-34-39-833Z-12d5dc6424e64e341b1e856aad7f02a94678aaa915e4db1d4082ab8d93ed843f.json

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    "ExternalDescriptionStr": "<div class=\"OutlineElement Ltr SCXW96257400 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW96257400 BCX0\" paraid=\"1243806946\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{3}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 113, 113); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW96257400 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>ABOUT SINCH&nbsp;</strong></span></span></p></div><div class=\"OutlineElement Ltr SCXW96257400 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW96257400 BCX0\" paraid=\"1714827332\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{6}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW96257400 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, </span><span class=\"TextRun SCXW96257400 BCX0 NormalTextRun SpellingErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">Paypal</span><span class=\"TextRun SCXW96257400 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.</span></span></p></div><div class=\"OutlineElement Ltr SCXW96257400 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW96257400 BCX0\" paraid=\"851330026\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{8}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW96257400 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.</span></span></p></div><div class=\"OutlineElement Ltr SCXW96257400 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW96257400 BCX0\" paraid=\"274596766\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{10}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW96257400 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!</span></span></p></div><div class=\"OutlineElement Ltr SCXW96257400 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW96257400 BCX0\" paraid=\"1783290754\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{12}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI_EmbeddedFont&quot;, &quot;Segoe UI_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW96257400 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 15.1083px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;</span></span></p></div><div class=\"OutlineElement Ltr SCXW96257400 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW96257400 BCX0\" paraid=\"698867640\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{14}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 113, 113); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW96257400 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>DESCRIPTION</strong></span></span></p><div class=\"OutlineElement Ltr SCXW138606484 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1527484889\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{186}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW138606484 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">The </span><span class=\"TextRun MacChromeBold SCXW138606484 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>Technical&nbsp;Customer Support Administrator IV</strong></span><span class=\"TextRun SCXW138606484 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;is a key member of&nbsp;Sinch&nbsp;global&nbsp;support team dedicated to ensuring the success of Sinch’s Voice and Verification customers. In this technical 2nd line service role, customer focus is central. You will be the trusted technical point of contact for complex issues, service management, and advanced routing configurations that are critical to our customers' success.</span></span></p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1527484889\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{186}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></div><div class=\"OutlineElement Ltr SCXW138606484 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1527193397\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{193}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW138606484 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">This position goes beyond traditional support; you will act as a service delivery champion, taking ownership of technical challenges and seeing them through to resolution.&nbsp;You will&nbsp;</span><span class=\"TextRun SCXW138606484 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">investigate and</span><span class=\"TextRun SCXW138606484 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;troubleshoot issues escalated from the 1st line team, manage service incidents, and ensure the quality and stability of our global traffic. Your role will involve configuring backend systems, analyzing traffic patterns, and collaborating closely with engineering and operations teams to resolve deep technical problems.</span></span></p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1527193397\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{193}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></div><div class=\"OutlineElement Ltr SCXW138606484 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1738076949\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{200}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW138606484 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">The ideal candidate has a strong technical aptitude and a passion for problem-solving. You are eager to develop a deep understanding of our business, our industry, and the complex products that power global communications. You will have the opportunity to not only solve immediate customer issues but also to collaborate with sales and product teams to enhance the customer experience and help our clients maximize the value they get from our services.</span></span></p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1738076949\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{200}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></div><div class=\"OutlineElement Ltr SCXW138606484 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW138606484 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 20.5042px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">You are analytic, have a technical background, and love the challenge of digging into problems. You are driven, have no problem multitasking, and get inspired by being part of a team and company under development.</span></span></p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 113, 113); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW205024145 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: 20.5042px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><strong>Your Impact &amp; Responsibilities</strong></span></span></p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>Customer&nbsp;support&nbsp;&amp; Incident Management</strong></span></span></p><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"326208157\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{205}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Serve as the primary escalation point for all technical support issues related to Sinch’s Voice and Verification services.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1803658775\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{221}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Identify, manage, and resolve complex customer issues,&nbsp;</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">responding</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;to technical&nbsp;</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">inquiries</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;and&nbsp;</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">fulfilling</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;service requests with a high degree of ownership.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"831372149\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{229}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Investigate and resolve service provider complaints, including issues related to&nbsp;fraudulent&nbsp;traffic patterns and traceback requests.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1945892778\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{237}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Champion initiatives to enhance&nbsp;</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">the customer</span><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">&nbsp;experience by providing data-driven feedback and guidance to internal stakeholders across the business.</span></span></p><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1945892778\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{237}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1945892778\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{237}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></li></ul><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1945892778\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{237}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>Service Quality &amp; Routing Management</strong></span></span></p></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1304507991\" paraeid=\"{8729a863-65ab-473e-98dc-f5b7e3b47569}{252}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Proactively&nbsp;monitor&nbsp;and analyze global traffic to ensure&nbsp;optimal&nbsp;routing, service quality, and performance.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1071370658\" paraeid=\"{92f5a316-fdb1-4d0f-93b3-0df426136890}{13}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Manage and&nbsp;optimize&nbsp;routing configurations based on quality, cost, and performance metrics, with a strategic focus on key customers and markets.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1352458074\" paraeid=\"{92f5a316-fdb1-4d0f-93b3-0df426136890}{21}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Administer customer account configurations, including number management, pricing implementation, and traffic routing rules.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"928264550\" paraeid=\"{92f5a316-fdb1-4d0f-93b3-0df426136890}{29}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Operational Excellence &amp; Automation</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1190882405\" paraeid=\"{92f5a316-fdb1-4d0f-93b3-0df426136890}{36}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Develop and&nbsp;maintain&nbsp;critical operational tools, including traffic dashboards, system alarms, and procedural runbooks.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"218421070\" paraeid=\"{92f5a316-fdb1-4d0f-93b3-0df426136890}{52}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Analyze daily performance&nbsp;data&nbsp;to proactively&nbsp;identify, investigate, and resolve potential service-impacting issues.</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW92127013 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW92127013 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"913921109\" paraeid=\"{92f5a316-fdb1-4d0f-93b3-0df426136890}{60}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW92127013 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Drive continuous improvement by&nbsp;identifying&nbsp;opportunities for automation and increased operational efficiency to elevate service delivery standards.</span></span></p></li></ul></div><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW138606484 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"124957763\" paraeid=\"{f1133830-6847-46c2-8b2e-53dfbd59e718}{207}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 113, 113); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW97485654 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: 22.0875px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><strong>REQUIREMENTS</strong></span></span></p><ul><li class=\"ortl-align-start\"><div class=\"ListContainerWrapper SCXW171055666 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1114569643\" paraeid=\"{117576ee-8d24-4d03-a919-eabe865cb63d}{149}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW171055666 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">A minimum of&nbsp;3&nbsp;years of experience in a technical customer support or service delivery role (2nd line or higher preferred).</span></span></p></div></li><li class=\"ortl-align-start\"><div class=\"ListContainerWrapper SCXW171055666 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"810147216\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{27}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW171055666 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Background in the telecommunications industry, with strong, practical knowledge of SIP protocol and modern voice technologies.</span></span></p></div></li><li class=\"ortl-align-start\"><div class=\"ListContainerWrapper SCXW171055666 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"864432372\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{35}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW171055666 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Proven experience working with APIs, including the ability to use or build simple libraries/scripts for testing and troubleshooting.</span></span></p></div></li><li class=\"ortl-align-start\"><div class=\"ListContainerWrapper SCXW171055666 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1491008594\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{43}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW171055666 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Strong analytical skills with experience interpreting large, complex data sets to&nbsp;identify&nbsp;trends, troubleshoot issues, and drive decisions.</span></span></p></div></li><li class=\"ortl-align-start\"><div class=\"ListContainerWrapper SCXW171055666 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1450779033\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{51}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW171055666 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Exceptional written and verbal communication skills, with the ability to articulate complex technical information clearly to diverse audiences.</span></span></p></div></li><li class=\"ortl-align-start\"><div class=\"ListContainerWrapper SCXW171055666 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"1618675747\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{59}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW171055666 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">A quick learner, capable of adapting to&nbsp;new technologies&nbsp;and processes efficiently.</span></span></p></div></li><li class=\"ortl-align-start\"><div class=\"ListContainerWrapper SCXW171055666 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW171055666 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\">Flexible and willing to work occasional non-standard hours to support a global team and customer base.</span></span></p><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW78151692 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; letter-spacing: normal; line-height: 20.5042px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><strong>This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO</strong></span></span></p><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><div class=\"SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><div class=\"OutlineElement Ltr SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"1906027295\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{102}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 113, 113); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>OUR HIRING PROCESS&nbsp;</strong></span></span></p></div><div class=\"OutlineElement Ltr SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"1544208604\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{104}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.&nbsp;</span></span></p></div><div class=\"OutlineElement Ltr SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"1208756852\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{106}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">We believe in a two-way process and encourage you to ask questions throughout the journey.&nbsp; If this role isn't what you're looking for, please explore the other opportunities listed on our career page: </span></span><a class=\"Hyperlink SCXW47054582 BCX0\" href=\"https://eur03.safelinks.protection.outlook.com/?url=https://www.sinch.com/careers/&amp;data=05|02|[email protected]|91953d8549f24a66c93c08dcddb6f1fc|3b518aae89214a7b8497619d756ce20e|0|0|638629025025905624|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|0|||&amp;sdata=ZZaRt1s71+p8ojRLPAKot+wjt6wyReK01M6JUXI3gFg=&amp;reserved=0\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; color: inherit; cursor: text; margin: 0px; padding: 0px; text-decoration: none; user-select: text;\"><span style=\"color: rgb(5, 99, 193); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun Underlined SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" data-ccp-charstyle=\"Hyperlink\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><u>https://www.sinch.com/careers/</u></span></span></a><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">. No matter who you are, we hope you find an exciting path forward - hopefully with us!</span></span></p></div><div class=\"OutlineElement Ltr SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"1356953047\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{112}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 113, 113); font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-transform: none; user-select: text;\"><strong>Benefits</strong></span></span></p></div><div class=\"ListContainerWrapper SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW47054582 BCX0\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW47054582 BCX0\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"40\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: &quot;DM Sans&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"107058355\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{114}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"><strong>STAY HEALTHY</strong></span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW47054582 BCX0\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW47054582 BCX0\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"41\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: &quot;DM Sans&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"828621313\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{116}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"><strong>CARE FOR YOURSELF: </strong></span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW47054582 BCX0\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW47054582 BCX0\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"42\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: &quot;DM Sans&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"197355400\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{118}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"><strong>SECURE YOUR FUTURE: </strong></span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW47054582 BCX0\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW47054582 BCX0\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"43\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: &quot;DM Sans&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"1199715031\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{120}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"><strong>TAKE A BREAK: </strong></span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW47054582 BCX0\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW47054582 BCX0\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"44\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: &quot;DM Sans&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"579384809\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{122}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"><strong>PUT FAMILY FIRST: </strong></span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.&nbsp;</span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW47054582 BCX0\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW47054582 BCX0\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"45\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: &quot;DM Sans&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"711621950\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{124}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"><strong>WORK WHEREVER: </strong></span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.&nbsp;</span></span></p></li></ul></div></div><div class=\"SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><div class=\"ListContainerWrapper SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;\"><ul class=\"BulletListStyle1 SCXW47054582 BCX0\" role=\"list\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;\"><li class=\"OutlineElement Ltr SCXW47054582 BCX0\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"46\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\" role=\"listitem\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: &quot;DM Sans&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"1063560387\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{126}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"><strong>MAKE AN IMPACT:</strong></span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"> Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.</span></span></p></li></ul></div><div class=\"OutlineElement Ltr SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"829259190\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{129}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></div><div class=\"OutlineElement Ltr SCXW47054582 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;\"><p class=\"Paragraph SCXW47054582 BCX0\" paraid=\"1439510511\" paraeid=\"{3e098793-5ff7-4ff4-bdee-3ecdead1c99a}{131}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: &quot;DM Sans&quot;, &quot;DM Sans_EmbeddedFont&quot;, &quot;DM Sans_MSFontService&quot;, sans-serif;\"><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">The annual starting salary for this position is between $56,000 - $70,000. Factors which may affect starting pay within this range may include geography/</span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">market</span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">, skills, education, experience, and other qualifications. This role will be accepting applications until April 30, </span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\">2026</span><span class=\"TextRun SCXW47054582 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: normal; line-height: 22.0875px; margin: 0px; padding: 0px; text-decoration: none; text-transform: none; user-select: text;\"> at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.</span></span></p></div></div><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p><p class=\"Paragraph SCXW171055666 BCX0\" xml:lang=\"EN-US\" lang=\"EN-US\" paraid=\"2105555345\" paraeid=\"{58f061e3-55ea-4b5d-bf92-1e45bb18b5b0}{67}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\">&nbsp;</p></div></li></ul></div></div>",
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