Case Manager

{
  "content_hash": "39809d644b81c1a02c7546dea463bac58b486e50ebe250e95e604572b30262b5",
  "source_hash": "4ac5acb80317f32941e07542c7a7aa3a860b7d3d77ac5691f2058fc637361b57",
  "last_changed_at": "2026-05-30T06:02:47.732Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Minneapolis, Minnesota, 55412, United States",
    "city": "Minneapolis",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-22T11:09:31.661Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Minneapolis, Minnesota, 55412, United States",
      "city": "Minneapolis",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "35",
    "isRemote": null,
    "location": {
      "city": "Minneapolis",
      "state": "Minnesota"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18589",
    "locationType": "2",
    "jobOpeningName": "Case Manager",
    "departmentLabel": "Clinical Operations",
    "employmentStatusLabel": "Part-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Minneapolis",
      "state": "Minnesota",
      "postalCode": "55412",
      "addressCountry": "United States"
    },
    "datePosted": "2025-12-11",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\"><span><span>Job purpose</span></span></span><span> </span></p>\n<p><span><span>The purpose of the Case Manager position is to support children and/or adults with Serious Mental Illness (SMI) in achieving stability, safety, and improved functioning by coordinating services, </span><span>monitoring</span><span> progress, and advocating for needed supports. The Case Manager ensures </span><span>timely</span><span> engagement, consistent service delivery, and </span><span>accurate</span><span> documentation in compliance with agency standards, state regulations, and billing requirements. Through client-centered planning, collaboration with families and providers, and connection to community resources, the Case Manager promotes continuity of care and helps clients progress toward their individual goals.</span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Duties and responsibilities</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Engage clients and families in ongoing, client-centered case management services that support stability, safety, and progress toward </span><span>identified</span><span> goals.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Schedule all client appointments monthly in Empathic as billable services to ensure required contact and billing standards are met.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Contact new clients within 1–2 business days to complete intake and schedule the </span><span>initial</span><span> appointment.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Monitor attendance and make </span><span>timely</span><span> efforts to reschedule missed or canceled appointments within the same month.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Complete, </span><span>maintain</span><span>, and update required assessments and service plans, including Functional Assessments, Crisis Plans, Individual Family and Community Support Plans (IFCSP), CASII assessments, and Diagnostic Assessments, within required timelines.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Document all client, collateral, and provider contacts accurately and within three business days, including attempted contacts and missed appointments.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Coordinate and </span><span>monitor</span><span> services across the local system of care, including mental health providers, schools, social services, and community resources.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Participate in regular supervision to review service delivery, documentation, and compliance with agency and state requirements.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Submit Requests for Service Authorizations and </span><span>required</span><span> documentation at least 30 days prior to </span><span>expiration</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Follow agency protocols for client discharge, transitions, and case closures.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain a caseload of </span><span>approximately 12</span><span>–15 clients and provide coverage for other Case Managers as assigned.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Refer clients to crisis services when emergencies occur outside of business hours, </span><span>in accordance with</span><span> agency policy.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Attend required </span><span>trainings</span><span> and complete supervision, mentoring, and continuing education requirements.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Track and </span><span>submit</span><span> mileage and parking expenses within required timelines.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Adhere to ethical standards, confidentiality requirements, and agency policies.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Case Managers do not transport clients or family members in personal vehicles.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Qualifications</span></span></span><span> </span></p>\n<p><span><span>Candidates</span><span> must meet </span></span><span style=\"font-weight: bold\"><span><span>one or more</span></span></span><span><span> of the following criteria </span><span>in accordance with</span><span> Minnesota statute:</span></span><span> </span></p>\n<ul>\n<li><span><span>Experience and training in working with children with mental health needs.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Qualify as a </span></span><span style=\"font-weight: bold\"><span><span>Mental Health Practitioner</span></span></span><span><span> under Minn. Stat. §245I.04, subd. 4; </span></span><span style=\"font-weight: bold\"><span><span>OR</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Hold a bachelor’s degree in a behavioral science or related field (including, but not limited to, social work, psychology, nursing) from an accredited college or university; </span></span><span style=\"font-weight: bold\"><span><span>OR</span></span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Meet one of the alternative qualification pathways outlined below.</span></span><span> </span></li>\n</ul>\n<p><span><span>Applicants who are not mental health practitioners and do not hold a qualifying bachelor’s degree may qualify if they meet </span></span><span style=\"font-weight: bold\"><span><span>one</span></span></span><span><span> of the following:</span></span><span> </span></p>\n<ul>\n<li><span><span>Three or four years of experience as a </span></span><span style=\"font-weight: bold\"><span><span>Case Manager Associate (CMA)</span></span></span><span><span>;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Registered Nurse without a bachelor’s degree with at least </span></span><span style=\"font-weight: bold\"><span><span>three years</span></span></span><span><span> of combined psychiatric training and relevant community-based mental health experience;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Previously qualified as a case manager under the </span></span><span style=\"font-weight: bold\"><span><span>1998 Department of Human Services waiver</span></span></span><span><span> and meet ongoing supervision and training requirements;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Completion of at least </span></span><span style=\"font-weight: bold\"><span><span>80 hours of specialized training</span></span></span><span><span> on the characteristics and needs of children with Serious Mental Illness (SMI) prior to providing direct services;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Demonstrated competency in practice and knowledge of children’s Serious Mental Illness consistent with </span></span><span style=\"font-weight: bold\"><span><span>national practice standards</span></span></span><span><span> prior to service delivery.</span></span><span> </span></li>\n</ul>\n<p><span><span>Supervision, Training + Continuing Education Requirements:</span></span><span> </span></p>\n<ul>\n<li><span><span>Case Managers with </span></span><span style=\"font-weight: bold\"><span><span>2,000 or more supervised hours</span></span></span><span><span> delivering mental health services to children must receive </span></span><span style=\"font-weight: bold\"><span><span>38 hours of supervision annually</span></span></span><span><span>, including at least </span></span><span style=\"font-weight: bold\"><span><span>one hour per month of clinical supervision</span></span></span><span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Case Managers without 2,000 supervised hours must:</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Complete </span></span><span style=\"font-weight: bold\"><span><span>40 hours of DHS-approved training</span></span></span><span><span> prior to providing services; and</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Receive </span></span><span style=\"font-weight: bold\"><span><span>weekly clinical supervision</span></span></span><span><span> from a mental health professional until the experience requirement is met.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Case Managers who are not licensed, registered, or certified by a health-related licensing board must complete </span></span><span style=\"font-weight: bold\"><span><span>30 hours of continuing education every two years</span></span></span><span><span> in serious mental illness and mental health services.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>All clinical supervision must be </span></span><span style=\"font-weight: bold\"><span><span>documented in the child’s record</span></span></span><span><span>.</span></span><span> </span></li>\n</ul>\n<p><span><span>Case Manager Associate (CMA) Eligibility (If Applicable)</span></span><span> </span></p>\n<ul>\n<li><span><span>Must be at least </span></span><span style=\"font-weight: bold\"><span><span>21 years of age</span></span></span><span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Must have a high school diploma or equivalent.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Must work under the direction of a qualified Case Manager or Case Management Supervisor.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>May qualify with an associate degree in behavioral sciences/human services </span></span><span style=\"font-weight: bold\"><span><span>or</span></span></span><span><span> qualifying experience as defined by statute.</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><span>Additionally, all candidates must:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>Have experience and training in </span><span>identifying</span><span> and assessing a wide range of children’s needs.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Be knowledgeable about local community resources and how to access and coordinate those resources for the benefit of children and their families.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Meet all required </span></span><span style=\"font-weight: bold\"><span><span>supervision, training, and continuing education requirements</span></span></span><span><span> as applicable.</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Pay:</span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">$24-$26 per hour</span></span><br></p>",
    "compensation": "24-26",
    "departmentId": "18589",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Case Manager",
    "departmentLabel": "Clinical Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://arubahemotionalhealth.bamboohr.com/careers/35",
    "employmentStatusLabel": "Part-Time"
  }
}