Host/ Hostess - Chickie's and Pete's Drexel Hill

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    "description": "<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Position Summary</strong>: Greet and facilitate the Guest experience by properly welcoming all Guests, organizing server sections, accompanying Guests to their tables and maintaining an efficient Guest flow. Guests first and last point of contact with a Chickies &amp; Petes Team Member and therefore the service they provide is critical to starting and ending the Guests experience in a positive manner.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Reports To</strong>: FOH Manager</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Position Summary</strong>: Greet and facilitate the Guest experience by properly welcoming all Guests, organizing server sections, accompanying Guests to their tables and maintaining an efficient Guest flow. Guests first and last point of contact with a Chickies &amp; Petes Team Member and therefore the service they provide is critical to starting and ending the Guests experience in a positive manner.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Manager: </strong>FOH Supervisor/Manager</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Job Tasks</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Ensure that the foyer and host/hostess area is clean and neat at all times</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Smile and maintain a positive attitude at all times</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Greet Guests in a warm, friendly and professional manner</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">When possible, seek out Guests personally when their table is ready rather than making an announcement</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Accompany Guests to their tables and let them know who their server will be</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Inform Guests about new menu items/specials, entertainment and area events</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Communicate with staff to ensure seating of Guests occurs as per the organized seating chart in an order that does not overload the kitchen or a particular server</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Answer the phone in a friendly and professional manner. Always remember the person on the other end is a potential Guest.</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Respond appropriately to Guest complaints; bring any issues to managers attention</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Accompany Guests who are there for a party to the appropriate party area</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Carefully pack all to-go orders</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Perform cashier functions for take-out orders, merchandise, and to-go beer sales</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Card Guests who appear under age 30 when purchasing packed goods or cigarettes</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Stock all retail items and take inventory as needed</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Assist with planning parties or special events as needed</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Perform marketing and other promotional services as needed</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Clean, clear and set tables as needed</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Complete beginning, change and end of shift side duties</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Keep restrooms clean and stocked at all times</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Keep the Host/Hostess Stand clean and organized at all times</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Thank all Guests for coming as they leave the restaurant</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Attend all scheduled employee meetings</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Additional tasks as assigned</span></span></li>\r\n</ul>\r\n",
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    "qualifications": "<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Main Responsibilities, Required Skills and Knowledge:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Guest Service</strong>: Must consistently be able to assess, anticipate and meet Guests&rsquo; needs and respond quickly without losing focus or projecting a mood that detracts from the Guests&rsquo; overall dining experience.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Communication</strong>: Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction or training.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Interpersonal Relationships</strong>: Must adapt to different personalities of Guests and coworkers without losing focus.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Teamwork</strong>: Working together as a team is a critical success factor of any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Sales Techniques and Guest Influence</strong>: Must understand all Chickie&rsquo;s &amp; Pete&rsquo;s products and services as well as have the ability to understand Guest&rsquo;s needs clearly.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Performing General Physical Activities</strong>: Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Problem Solving and Conflict Management</strong>: Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Analytical Skills</strong>: General accounting and mathematical skills required along with point of sale application knowledge. Must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Quality Control and Priority Assessment</strong>: Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the Guests.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Language Skills</strong>: Must be able to speak and write effectively in English.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Flexibility</strong>: Occasionally works overtime and assists with the workload of others if needed. Additional responsibilities may be assigned as needed.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Benefits</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Paid Sick Leave</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">401(k) </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Health Care (Qualified Employees) </span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Complimentary Shift Meal</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Semi Annual Employee Appreciation Days (Qualified Employees)</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Commuter Transit Benefits</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>EOE Statement: </strong>We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin. </span></span></p>\r\n",
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    "legalRevisionDate": {
      "date": "2023-02-28T12:39:43.000Z",
      "timezone": "America/Chicago",
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