Credit Department Administrator

Credit Department Administrator Renewal by Andersen - Indianapolis, IN Position Summary The Credit Department Administrator provides administrative and operational support to the Credit Department by processing change orders, plan changes and credit line increases and ensuring the accuracy of credit-related records. This role will also be responsible for dispute resolutions. This role serves as a key liaison between customers, sales teams, and finance personnel to support effective credit risk management and timely account resolution. Key Responsibilities Credit Administration · Receive, review, and process customer changes on existing accounts. · Maintain accurate customer credit files, account records, and credit limits within company systems. · Verify customer information, request required stipulations, and supporting financial documentation. · Ensure compliance with company credit policies and procedures. · Assist with credit account maintenance activities. · Assist Credit Analysts and Credit Managers with account research and minor dispute resolution. Reporting & Documentation · Maintain accurate records of customer correspondence, credit approvals, and account changes. · Ensure all documentation is complete and properly archived according to company policies. · Partner with Sales, Customer Service, and Operations teams to resolve customer account issues. · Provide administrative support to the Credit Manager and Credit Analysts as needed. Compliance & Audit Support · Ensure adherence to company credit policies and internal controls. · Maintain confidentiality of customer financial information. Qualifications · Associate's degree in Finance, Accounting, Business Administration, or related field preferred. · 2+ years of administrative, accounts receivable, collections, credit, or finance experience. · Strong knowledge of accounts receivable and credit operations. · Proficiency in Microsoft Office Suite, particularly Excel. · Experience working with SalesForce and credit management software preferred. · Strong organizational skills with exceptional attention to detail. · Excellent customer service, communication, and problem-solving abilities. Requirements · Experience supporting credit operations. · Understanding of credit reporting, trade references, and account analysis. · Ability to interpret financial documents and customer account information. · Experience in a high-volume credit or accounts receivable environment. · Knowledge of dispute resolution processes. Key Competencies · Attention to Detail · Organization and Time Management · Customer Service Orientation · Communication Skills · Confidentiality and Professionalism · Problem Solving · Team Collaboration Compensation and Benefits: Competitive hourly pay $23-25/hr, based on experience. Medical, dental, vision, and life insurance. 401(k) with generous company match percentage. PTO & paid holidays. Student loan repayment and scholarship program. Employee perks discount program, and more! Schedule: Monday-Friday, 8:30am-5pm Onsite at our office in Indianapolis, IN 46278. Why Join Us? Be part of a passionate team that’s redefining the home improvement experience and help shape the future of a thriving industry leader. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. #LI-jm2 SMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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