Call Center Representative

{
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  "source_hash": "870ebb31e0090c63344770726b04f41418e0b4a2bd586e1eb86df892d8b306cd",
  "last_changed_at": "2026-05-29T07:00:43.138Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "White River Junction, VT",
    "city": "White River Junction",
    "region": "VT",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 20,
  "salary_min": 20,
  "inferred_at": "2026-06-06T07:56:18.341Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "White River Junction, VT",
      "city": "White River Junction",
      "region": "VT",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "As a member of White River, you'll enjoy:",
      "content": "\n<li>Comprehensive benefits: Medical, dental, vision, life, and disability insurance</li>\n<li>Childcare reimbursement to help with family needs</li>\n<li>Flexible spending accounts for added convenience</li>\n<li>401(k) with company match to help secure your future</li>\n<li>Immediate accrual of paid time off—start taking time for yourself right away</li>\n<li>Substantial vehicle/service discounts—save big on your ride and services</li>\n<li>Wellness benefits including a free gym membership to keep you in top shape</li>\n<li>Pet insurance for your furry friends</li>\n<li>Annual incentives and opportunities for career advancement—we love to promote from within!</li>\n<li>Company events and community engagement to help you connect and give back</li>\n"
    },
    {
      "text": "Primary Responsibilities ",
      "content": "\n<li>Answer all incoming calls (200-300 per day between 4 individuals).</li>\n<li>Assist each caller with the best customer service possible.</li>\n<li>Schedule all Service appointments.</li>\n<li>Review each vehicle's service history and recalls; advise the customer appropriately and schedule accordingly.</li>\n<li>Keep up to date with all Toyota recalls.</li>\n<li>Track and schedule recalls as parts become available.</li>\n<li>Respond to all online chats and text messages.</li>\n<li>Monitor all appointments made online, fixing and calling customers as needed for service.</li>\n<li>Stay up to date on training through the University of Toyota, dealership-provided training, etc.</li>\n<li>Other miscellaneous Call Center related tasks as needed.</li>\n"
    },
    {
      "text": "Qualifications",
      "content": "\n<li>High school diploma or equivalent plus a minimum of one year relevant experience.</li>\n<li>Outstanding telephone skills: ability to converse comfortably and clearly with multiple people and to be courteous, efficient, and assertive in dealing with customers.</li>\n<li>Firm knowledge relevant to the customer service function.</li>\n<li>Strong computer skills; typing, filing and other basic office skills.</li>\n<li>Ability to multitask answering calls and using the computer program necessary to schedule the appointment or answer the customer inquiry.</li>\n<li>Ability to work cooperatively with other company staff, and handle customers in a courteous and efficient manner, regardless of the customer temperament.</li>\n<li>Prior experience in an Automotive setting a plus.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1779110146442,
  "updatedAt": null,
  "categories": {
    "team": "Call Center",
    "location": "White River Junction, VT",
    "commitment": "Full-time",
    "department": "White River Toyota",
    "allLocations": [
      "White River Junction, VT"
    ]
  },
  "salaryRange": {
    "max": 20,
    "min": 20,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}