Operations Specialist

{
  "content_hash": "af6bb611e815bbed92dc93f02037eca8a1849f5d73a961f8292e168c7dae8ec1",
  "source_hash": "b22fbf89cf001884a41b69451974781f0101b113e2ebc52981c7b2cfbb776cc8",
  "last_changed_at": "2026-06-06T12:15:50.122Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Hangar Fort Lauderdale, FL, Fort Lauderdale, FL, US, Fort Lauderdale, FL",
    "city": "Hangar Fort Lauderdale",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:15:50.062Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Hangar Fort Lauderdale, FL, Fort Lauderdale, FL, US, Fort Lauderdale, FL",
      "city": "Hangar Fort Lauderdale",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9200531338405_1",
    "postDate": "2023-02-28T09:58:00.000-05:00",
    "workLevelCode": {
      "shortName": "ROC"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2023-02-28T09:58Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:15Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "459614"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Operations Specialist",
    "clientRequisitionID": "1174",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Fort Lauderdale",
          "postalCode": "33309",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "Hangar Fort Lauderdale, FL, Fort Lauderdale, FL, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Fort Lauderdale",
          "postalCode": "33309",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "HDQ - Fort Lauderdale, FL, Fort Lauderdale, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.32/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.32/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">Title: Operations Specialist &ndash; The REVA Operations Center (ROC)</div><p style=\"line-height: 1;\">Reports To: On Duty ROC Manager</p><p style=\"line-height: 1;\">Location: Fort Lauderdale, FL (On Site)</p><p><u>Position Overview:</u></p><p>As a Operations Specialist in the REVA Operations Center (ROC), you will be an integral part of our front-line team, dedicated to ensuring patients and their families receive the highest level of medical care while facilitating a seamless transport experience. Your primary focus will be managing private pay requests from the initial inquiry to the completion of the Revenue Cycle Management (RCM) process.</p><p><u>Key Responsibilities</u>:</p><p>&bull; Respond promptly and follow up on private pay and corporate inquiries in accordance with REVA standards and guidelines.</p><p>&bull; Initiate Verification of Benefits (VOB) and collaborate with RCM to manage patient financial responsibility.</p><p>&bull; Maintain ongoing communication with families and healthcare providers throughout the medical transport process.</p><p>&bull; Assist families and patients in securing receiving hospital beds.</p><p>&bull; Support the scheduling of confirmed missions.</p><p>&bull; Submit necessary documents and paperwork to local and foreign governments when required.</p><p>&bull; Provide real-time mission updates to both internal and external stakeholders.</p><p>&bull; Coordinate effectively with various departments including Medical, Aviation, and Revenue Cycle Management.</p><p>&bull; Ensure post-mission communication to address all questions and concerns.</p><p>&bull; Proactively identify potential lead sources and foster partnerships with hospital systems and vendors for future missions.</p><p><u>Preferred Qualifications:</u></p><p>&bull; Background in Sales, Patient Advocacy, Social Work, Healthcare, or Aviation Customer Service.</p><p>&bull; College Degree and/or Relevant Certifications.</p><p>&bull; Bi-Lingual Proficiency.</p><p><u>Minimum Qualifications:</u></p><p>&bull; Passion for assisting individuals in need.</p><p>&bull; Excellent telephone etiquette.</p><p>&bull; Strong communication and organizational skills.</p><p>&bull; Exceptional multitasking ability.</p><p>&bull; Proficiency in Microsoft Office Suite and CRM Software.</p><p>Physical Requirements:</p><p>&bull; Ability to lift 50+ lbs.</p><p>&bull; Capacity to remain composed in high-stress situations.</p><p>&bull; Flexibility to work a rotating schedule, including nights and weekends.</p><p><u>Benefits:</u></p><p>&bull; Competitive industry salary.</p><p>&bull; Comprehensive group healthcare insurance (Medical, Dental, Vision, Life).</p><p>&bull; Tuition reimbursement.</p><p>&bull; Matching 401k.</p><p>&bull; Scheduled hard days off.</p><p>&bull; 10 vacation days.</p><p>&bull; 8 sick days.</p><p>&bull; 7 paid holidays.</p><p><u>About REVA:</u></p><p>With over 30,000 completed flights in 70 countries, REVA is a globally recognized leader in the medical transport industry. Our 13 dedicated ICU-configured Jets and a team of over 200 air-ambulance professionals ensure urgent and reliable medical care. Operating 24/7, we serve patients requiring care beyond normal travel or in remote regions. With bases in North America, the Caribbean, and Europe, REVA&#39;s reach is unmatched.</p><p>Our commitment to diversity and inclusion fosters a welcoming environment that upholds equality, rejecting discrimination or harassment. We welcome applicants of all identities, backgrounds, abilities, and perspectives. If you need assistance during the application process due to a disability, please inform us. Employment decisions are based on qualifications, merit, and business needs.</p><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:5.55pt;text-indent:0in;font-size:16px;font-family:\"Times New Roman\",serif;line-height:13.75pt;'><br></p><p><span style='font-family:\"Calibri\",sans-serif;'><br></span></p></div></div></div></div></div>\n    </div>\n  </div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9200531338405_1",
    "postDate": "2023-02-28T09:58:00.000-05:00",
    "workLevelCode": {
      "shortName": "ROC"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2023-02-28T09:58Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:15Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "459614"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Operations Specialist",
    "clientRequisitionID": "1174",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Fort Lauderdale",
          "postalCode": "33309",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "Hangar Fort Lauderdale, FL, Fort Lauderdale, FL, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Fort Lauderdale",
          "postalCode": "33309",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "HDQ - Fort Lauderdale, FL, Fort Lauderdale, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/459614?cid=d5db21a9-c28f-4cdc-a1e7-4944d1ada7f1&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 8256
  },
  "detail_errors": []
}