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Home › Companies › The Samaritans Cape Cod and the Islands › Crisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 5:00 AM – 9:00 AM)

Crisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 5:00 AM – 9:00 AM)

The Samaritans Cape Cod and the Islands · Remote, OR, United States · Remote · Deleted · $19–$22 / hour · Rippling ATS

Job facts

FieldValue
CompanyThe Samaritans Cape Cod and the Islands
TitleCrisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 5:00 AM – 9:00 AM)
Normalized title-
Department / teamCrisis Lines
LocationOR, United States
Work modelRemote / Remote
Employment typePart Time
Salary$19–$22 / hour
Statusdeleted
ATS providerRippling ATS
Posted / first seen2026-03-29 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-04

Related slices

PageWhat it containsOpen
Company jobsActive postings from The Samaritans Cape Cod and the Islands.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Crisis Lines.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyThe Samaritans Cape Cod and the Islands
Source0bab8530-4369-4d16-b3ea-2e8338c7b124
ATS providerRippling ATS

Description

company Be the Voice That Makes a Difference The mission of The Samaritans is suicide prevention. A nonprofit organization with decades in volunteer public service and proven expertise in the field, The Samaritans provides support to people who are either contemplating suicide or who have been personally affected by suicide. Our focus is not solely on those people who are at imminent risk for suicide. Our goal is to provide pathways to healing for our whole community. We do this by providing caring, sincere, and attentive listeners who rekindle people’s lost sense of hope, de-escalate situations from a crisis level, and provide the connections that make day to-day living manageable through compassionate interaction in a safe, comfortable, and anonymous environment. We promote an inclusive environment where differences are acknowledged and celebrated, communication is open, conflicts are addressed early and resolved, and where there is a shared mindset of supporting our communities, we serve. At The Samaritans, our mission is simple yet powerful: suicide prevention through connection, compassion, and hope. If you are someone who leads with compassion, listens with intention, and wants to make a meaningful impact—this role is for you. role Pay & Schedule Hourly Pay Range: $19.00 - $22.00 Shift Schedule: Thursday - Sunday, 5:00am - 9:00am Weekly Hours: Approximately 16–28 hours per week based on assigned schedule What You’ll Do As a Crisis Line Associate, you will: Answer crisis calls from individuals seeking emotional support, including those at risk of suicide Provide empathetic, active, and non-judgmental listening Help de-escalate crisis situations and foster a sense of hope Accurately document call interactions Meet call response and performance expectations Participate in supervision, team meetings, and ongoing training What We’re Looking For Required: Must be 18 years of age or older High school diploma, GED, or past equivalent experience Must reside in State of MA Must be able to meet technology requirements as stated below Strong communication and listening skills Ability to maintain strict confidentiality Sound judgment and emotional resilience Ability to work independently in a remote environment Employment with The Samaritans is contingent upon the successful completion of a background check in accordance with applicable laws. Preferred: 2+ years of professional or volunteer experience Experience in crisis support, behavioral health, or related fields Prior helpline or call center experience Training & Development All new hires must successfully complete: Crisis Line Associate training program Supervised “learning shifts” prior to independent work We are committed to your growth and provide ongoing education and support. Device Technology Requirements (Remote Work) Bring your own device or request from organization Minimum 10–20 Mbps download / 5 Mbps upload Recommended 50 Mbps download / 10 Mbps upload Reliable internet connection with low latency ( Ability to work in a private, distraction-free environment Why Join The Samaritans? Make a direct impact in your community every day Be part of a mission-driven, compassionate team Work remotely with a consistent, predictable schedule Gain valuable experience in crisis intervention and behavioral health Equal Opportunity Employer The Samaritans is an equal opportunity employer. We are committed to fostering an inclusive environment where all individuals are respected, supported, and valued.

Full job record

Job ID508e4b081b8e1ecd90a8e370a22b48e651eb95f4
Org ID40e8f972-a360-45bd-86d5-11ec64b6933b
Source ID0bab8530-4369-4d16-b3ea-2e8338c7b124
Board ID0bab8530-4369-4d16-b3ea-2e8338c7b124
Providerrippling
Provider Job Keye7390c1f-2f83-4c45-9b2c-180a087b5fba
TitleCrisis Line Associate (Remote – Massachusetts Only) – (Thursday–Sunday 5:00 AM – 9:00 AM)
Normalized Title—
Statusdeleted
Activeno
Location TextRemote, OR, United States
DepartmentCrisis Lines
Team—
Employment Typepart_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionOR
City—
Salary RawUSD 19-22 HOUR
Salary Min19
Salary Max22
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://ats.rippling.com/the-samaritans-cape-cod-and-the-islands/jobs/e7390c1f-2f83-4c45-9b2c-180a087b5fba
Apply URLhttps://ats.rippling.com/the-samaritans-cape-cod-and-the-islands/jobs/e7390c1f-2f83-4c45-9b2c-180a087b5fba
First Seen At2026-05-29 07:09:49Z
Last Seen At2026-06-04 11:10:17Z
Last Checked At2026-06-06 19:03:37Z
Last Changed At2026-06-06 19:03:37Z
Inactive At2026-06-06 19:03:37Z
Source Posted At2026-03-29 21:26:54Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=rippling/board=the-samaritans-cape-cod-and-the-islands/date=2026-06-04/2026-06-04T11-10-16-910Z-7304587f7660402e2b39c89c2f2d25162fd8eb51095ca9d036ee2347b341464c.json
Event Fields
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  "last_changed_at": "2026-06-06T19:03:37.922Z",
  "active_status": "deleted"
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Parsed Structured
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Extensions
{}
Native Structured
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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Pay &amp; Schedule&nbsp;</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Hourly Pay Range:</strong></b><span style=\"white-space:pre-wrap;\">&nbsp; $19.00 - $22.00</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Shift Schedule:</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;Thursday - Sunday, 5:00am - 9:00am</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Weekly Hours:</strong></b><span style=\"white-space:pre-wrap;\">&nbsp; Approximately&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">16–28 hours per week</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;based on assigned schedule</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">What You’ll Do</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">As a Crisis Line Associate, you will:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Answer crisis calls from individuals seeking emotional support, including those at risk of suicide</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Provide empathetic, active, and non-judgmental listening</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Help de-escalate crisis situations and foster a sense of hope</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Accurately document call interactions</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Meet call response and performance expectations</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Participate in supervision, team meetings, and ongoing training</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">What We’re Looking For</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Required:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Must be 18 years of age or older</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">High school diploma, GED, or past equivalent experience</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Must reside in State of MA</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Must be able to meet technology requirements as stated below</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Strong communication and listening skills</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Ability to maintain strict confidentiality</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Sound judgment and emotional resilience</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Ability to work independently in a remote environment</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Employment with The Samaritans is contingent upon the successful completion of a background check in accordance with applicable laws.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Preferred:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">2+ years of professional or volunteer experience</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Experience in crisis support, behavioral health, or related fields</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Prior helpline or call center experience</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Training &amp; Development</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">All new hires must successfully complete:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Crisis Line Associate training program</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Supervised “learning shifts” prior to independent work</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">We are committed to your growth and provide ongoing education and support.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Device Technology Requirements (Remote Work)</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Bring your own device or request from organization</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Minimum 10–20 Mbps download / 5 Mbps upload</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Recommended 50 Mbps download / 10 Mbps upload</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Reliable internet connection with low latency (&lt;100 ms)</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Ability to work in a private, distraction-free environment</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Why Join The Samaritans?</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Make a direct impact&nbsp;in your community every day</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Be part of a mission-driven, compassionate team</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Work remotely with a consistent, predictable schedule</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Gain valuable experience in crisis intervention and behavioral health</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Equal Opportunity Employer</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">The Samaritans is an equal opportunity employer.&nbsp; We are committed to fostering an inclusive environment where all individuals are respected, supported, and valued.</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Be the Voice That Makes a Difference</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">The mission of The Samaritans is suicide prevention.&nbsp; A nonprofit organization with decades in volunteer public service and proven expertise in the field, The Samaritans provides support to people who are either contemplating suicide or who have been personally affected by suicide.&nbsp; Our focus is not solely on those people who are at imminent risk for suicide.&nbsp; Our goal is to provide pathways to healing for our whole community.&nbsp; We do this by providing caring, sincere, and attentive listeners who rekindle people’s lost sense of hope, de-escalate situations from a crisis level, and provide the connections that make day to-day living manageable through compassionate interaction in a safe, comfortable, and anonymous environment.&nbsp; We promote an inclusive environment where differences are acknowledged and celebrated, communication is open, conflicts are addressed early and resolved, and where there is a shared mindset of supporting our communities, we serve.&nbsp; At The Samaritans, our mission is simple yet powerful:&nbsp;&nbsp;suicide prevention through connection, compassion, and hope.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">If you are someone who leads with compassion, listens with intention, and wants to make a meaningful impact—this role is for you.</span></p>"
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