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Veterinary Financial Coordinator

Ethosveterinaryhealth · Lawrence, MA, 01843 · On Site · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyEthosveterinaryhealth
TitleVeterinary Financial Coordinator
Normalized title-
Department / team-
LocationLawrence, MA, United States
Work modelOn Site
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-06-04 / 2026-06-06
Changed / last seen2026-06-09 / 2026-06-19

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Company jobsActive postings from Ethosveterinaryhealth.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
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City jobsActive postings in Lawrence.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEthosveterinaryhealth
Source0ef6690f-b517-4ff3-b496-a162d4a72675
ATS providerJazzHR / ApplyToJob

Description

Veterinary Financial Coordinator | Emergency & ICU | $24-$26/hr | Full-Time Benefits | Tuesday-Saturday, 4:00pm-12:00am | Lawrence, MA Bulger Veterinary Hospital is looking to add a Financial Coordinator (Liaison) for our Emergency and ICU departments. This person will serve as the primary resource for clients regarding financial expectations, treatment plan estimates, payment options, and billing questions. Working closely with ER and ICU doctors, you will help ensure financial transparency while supporting efficient patient care workflows. Compensation $24-$26 per hour, based on experience Schedule Tuesday-Saturday:  4:00pm-12:00am Full-Time Benefits Include: Continuing Education & Uniform Allowance + VetBloom access (RACE-approved CE) + Professional Development Assistance Generous PTO Employee referral bonuses & employee pet discount 401(k) with employer match Medical/Dental/Vision + disability and life insurance HSA/FSA options Veterinary Technician Education Sponsorships + VTNE reimbursement CVT/LVT/RVT license reimbursement VTS financial support and onsite mentorship Responsibilities Serve as the primary financial liaison for ER and ICU clients, presenting treatment plans, discussing estimates, collecting deposits, and setting clear financial expectations with empathy and transparency. Review and maintain accurate patient invoices by ensuring services, supplies, departments, and providers are correctly documented and charged within EzyVet and related hospital systems. Partner closely with ER and ICU veterinarians to create treatment estimates, communicate financial plans, and support efficient patient care workflows. Provide financial updates for hospitalized patients, obtain additional deposits as needed, and document all client financial conversations within the medical record. Educate clients on payment and financial assistance options, including pet insurance, CareCredit, and Scratchpay, and assist with applications and claims when appropriate. Address client questions and concerns related to billing, invoices, and financial agreements, escalating complex issues to the appropriate medical team members when needed. Develop expertise in hospital billing processes, insurance programs, and payment resources while promoting best practices in charge capture and financial communication across teams. Qualifications High school diploma, GED, or equivalent combination of education and experience Minimum 3 years of client service experience with demonstrated ability to navigate difficult conversations during emotionally challenging situations Veterinary hospital experience strongly preferred Strong understanding of veterinary terminology, workflows, and patient care processes Experience with billing, invoicing, charge capture, payment collection, and data entry Strong attention to detail with excellent organizational and multitasking abilities Excellent verbal and written communication skills + Strong interpersonal and customer service skills Basic math and financial calculation skills Ability to work around sick animals, zoonotic diseases, cleaning chemicals, and other veterinary workplace hazards Fluent English speaking and reading skills required Why Join Bulger? At Bulger Veterinary Hospital, we provide comprehensive veterinary care through General Practice, Specialty Medicine, and 24-hour Emergency Services . Our client service team plays an essential role in creating a positive experience for every client and patient who walks through our doors. You’ll join a collaborative hospital team that values compassion, teamwork, communication, and delivering outstanding care—for both pets and the people who love them. Location: Bulger Veterinary Hospital - Lawrence, MA We’re conveniently located for candidates commuting from across the Merrimack Valley, North Shore, Southern New Hampshire, and Greater Boston areas. Surrounding Areas: Andover North Andover Methuen Haverhill Salem Windham Dracut Lowell Tewksbury Chelmsford Billerica Relocating? If you’re considering a move to the Merrimack Valley or Southern New Hampshire area, we’d love to connect. Lawrence offers convenient access to Boston, the North Shore, and New Hampshire, making it a great location for candidates looking for both career growth and flexibility in where they live. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Tags: Customer service representative, client care representative, receptionist

Full job record

Job ID5045acfc9edb92dd845c532a83d13f350dc8fcf4
Org ID30836be7-4e55-4680-a3b6-b1d6acc248bf
Source ID0ef6690f-b517-4ff3-b496-a162d4a72675
Board ID0ef6690f-b517-4ff3-b496-a162d4a72675
Providerjazzhr
Provider Job KeyCJQZLANvgL
TitleVeterinary Financial Coordinator
Normalized Title—
Statusactive
Activeyes
Location TextLawrence, MA, 01843
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionMA
CityLawrence
Salary RawUSD
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ethosveterinaryhealth.applytojob.com/apply/CJQZLANvgL/Veterinary-Financial-Coordinator
Apply URLhttps://ethosveterinaryhealth.applytojob.com/apply/CJQZLANvgL/Veterinary-Financial-Coordinator
First Seen At2026-06-06 10:36:51Z
Last Seen At2026-06-19 10:55:49Z
Last Checked At2026-06-19 10:55:49Z
Last Changed At2026-06-09 12:00:05Z
Inactive At—
Source Posted At2026-06-04 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=ethosveterinaryhealth/date=2026-06-19/2026-06-19T10-55-14-910Z-bb6f536e6f8d9ae823712db389928772fb242769573ad79e192c3745da31cffa.json
Event Fields
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  "last_changed_at": "2026-06-09T12:00:05.266Z",
  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
{
  "detail": {
    "url": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/CJQZLANvgL?&",
    "heading": "Veterinary Financial Coordinator",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://ethosveterinaryhealth.applytojob.com/apply/CJQZLANvgL/Veterinary-Financial-Coordinator",
    "description_html": "<div style=\"text-align:center;\"><img alt=\"\" height=\"186\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20210317153501-image.png\" width=\"279\"></div><p></p><p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Veterinary Financial Coordinator | Emergency & ICU | $24-$26/hr | Full-Time Benefits | Tuesday-Saturday, 4:00pm-12:00am | Lawrence, MA</b></span></span></span></p><p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><strong>Bulger Veterinary Hospital</strong> is looking to add a <strong>Financial Coordinator (Liaison)</strong> for our Emergency and ICU departments. This person will serve as the primary resource for clients regarding financial expectations, treatment plan estimates, payment options, and billing questions. Working closely with ER and ICU doctors, you will help ensure financial transparency while supporting efficient patient care workflows.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><strong>Compensation</strong></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">$24-$26 per hour, based on experience</span></span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Schedule</b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tuesday-Saturday: </span></span></span></span><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">4:00pm-12:00am</span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Full-Time Benefits Include:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Continuing Education & Uniform Allowance + VetBloom access (RACE-approved CE) + Professional Development Assistance</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Generous PTO</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Employee referral bonuses & employee pet discount </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">401(k) with employer match </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Medical/Dental/Vision + disability and life insurance </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">HSA/FSA options </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Veterinary Technician Education Sponsorships + VTNE reimbursement </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">CVT/LVT/RVT license reimbursement </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">VTS financial support and onsite mentorship</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Responsibilities</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Serve as the primary financial liaison for ER and ICU clients, presenting treatment plans, discussing estimates, collecting deposits, and setting clear financial expectations with empathy and transparency. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Review and maintain accurate patient invoices by ensuring services, supplies, departments, and providers are correctly documented and charged within EzyVet and related hospital systems. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Partner closely with ER and ICU veterinarians to create treatment estimates, communicate financial plans, and support efficient patient care workflows. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide financial updates for hospitalized patients, obtain additional deposits as needed, and document all client financial conversations within the medical record. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Educate clients on payment and financial assistance options, including pet insurance, CareCredit, and Scratchpay, and assist with applications and claims when appropriate. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Address client questions and concerns related to billing, invoices, and financial agreements, escalating complex issues to the appropriate medical team members when needed. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop expertise in hospital billing processes, insurance programs, and payment resources while promoting best practices in charge capture and financial communication across teams.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Qualifications</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High school diploma, GED, or equivalent combination of education and experience</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Minimum 3 years of client service experience with demonstrated ability to navigate difficult conversations during emotionally challenging situations</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Veterinary hospital experience strongly preferred</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong understanding of veterinary terminology, workflows, and patient care processes</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with billing, invoicing, charge capture, payment collection, and data entry</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong attention to detail with excellent organizational and multitasking abilities</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent verbal and written communication skills + Strong interpersonal and customer service skills</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Basic math and financial calculation skills</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work around sick animals, zoonotic diseases, cleaning chemicals, and other veterinary workplace hazards</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Fluent English speaking and reading skills required</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Why Join Bulger?</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">At Bulger Veterinary Hospital, we provide comprehensive veterinary care through <b>General Practice, Specialty Medicine, and 24-hour Emergency Services</b>. Our client service team plays an essential role in creating a positive experience for every client and patient who walks through our doors.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">You’ll join a collaborative hospital team that values compassion, teamwork, communication, and delivering outstanding care—for both pets and the people who love them.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Location: Bulger Veterinary Hospital - </b>Lawrence, MA</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We’re conveniently located for candidates commuting from across the Merrimack Valley, North Shore, Southern New Hampshire, and Greater Boston areas.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Surrounding Areas:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Andover </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">North Andover </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Methuen </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Haverhill </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Salem </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Windham </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Dracut </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Lowell </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tewksbury </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Chelmsford </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Billerica </span></span></span></span></li></ul><p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Relocating?</b><br>If you’re considering a move to the Merrimack Valley or Southern New Hampshire area, we’d love to connect. Lawrence offers convenient access to Boston, the North Shore, and New Hampshire, making it a great location for candidates looking for both career growth and flexibility in where they live.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></span></span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></span></i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i> </i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</span></span></span></i></span></span><br><i>Tags: Customer service representative, client care representative, receptionist</i></p>",
    "description_text": "Veterinary Financial Coordinator | Emergency & ICU | $24-$26/hr | Full-Time Benefits | Tuesday-Saturday, 4:00pm-12:00am | Lawrence, MA\n Bulger Veterinary Hospital is looking to add a Financial Coordinator (Liaison) for our Emergency and ICU departments. This person will serve as the primary resource for clients regarding financial expectations, treatment plan estimates, payment options, and billing questions. Working closely with ER and ICU doctors, you will help ensure financial transparency while supporting efficient patient care workflows.\n Compensation\n $24-$26 per hour, based on experience\n Schedule\n Tuesday-Saturday:  4:00pm-12:00am\n Full-Time Benefits Include: Continuing Education & Uniform Allowance + VetBloom access (RACE-approved CE) + Professional Development Assistance\n Generous PTO\n Employee referral bonuses & employee pet discount\n 401(k) with employer match\n Medical/Dental/Vision + disability and life insurance\n HSA/FSA options\n Veterinary Technician Education Sponsorships + VTNE reimbursement\n CVT/LVT/RVT license reimbursement\n VTS financial support and onsite mentorship\n Responsibilities Serve as the primary financial liaison for ER and ICU clients, presenting treatment plans, discussing estimates, collecting deposits, and setting clear financial expectations with empathy and transparency.\n Review and maintain accurate patient invoices by ensuring services, supplies, departments, and providers are correctly documented and charged within EzyVet and related hospital systems.\n Partner closely with ER and ICU veterinarians to create treatment estimates, communicate financial plans, and support efficient patient care workflows.\n Provide financial updates for hospitalized patients, obtain additional deposits as needed, and document all client financial conversations within the medical record.\n Educate clients on payment and financial assistance options, including pet insurance, CareCredit, and Scratchpay, and assist with applications and claims when appropriate.\n Address client questions and concerns related to billing, invoices, and financial agreements, escalating complex issues to the appropriate medical team members when needed.\n Develop expertise in hospital billing processes, insurance programs, and payment resources while promoting best practices in charge capture and financial communication across teams.\n Qualifications High school diploma, GED, or equivalent combination of education and experience\n Minimum 3 years of client service experience with demonstrated ability to navigate difficult conversations during emotionally challenging situations\n Veterinary hospital experience strongly preferred\n Strong understanding of veterinary terminology, workflows, and patient care processes\n Experience with billing, invoicing, charge capture, payment collection, and data entry\n Strong attention to detail with excellent organizational and multitasking abilities\n Excellent verbal and written communication skills + Strong interpersonal and customer service skills\n Basic math and financial calculation skills\n Ability to work around sick animals, zoonotic diseases, cleaning chemicals, and other veterinary workplace hazards\n Fluent English speaking and reading skills required\n Why Join Bulger?\n At Bulger Veterinary Hospital, we provide comprehensive veterinary care through General Practice, Specialty Medicine, and 24-hour Emergency Services . Our client service team plays an essential role in creating a positive experience for every client and patient who walks through our doors.\n You’ll join a collaborative hospital team that values compassion, teamwork, communication, and delivering outstanding care—for both pets and the people who love them.\n Location: Bulger Veterinary Hospital - Lawrence, MA\n We’re conveniently located for candidates commuting from across the Merrimack Valley, North Shore, Southern New Hampshire, and Greater Boston areas.\n Surrounding Areas: Andover\n North Andover\n Methuen\n Haverhill\n Salem\n Windham\n Dracut\n Lowell\n Tewksbury\n Chelmsford\n Billerica\n Relocating?\nIf you’re considering a move to the Merrimack Valley or Southern New Hampshire area, we’d love to connect. Lawrence offers convenient access to Boston, the North Shore, and New Hampshire, making it a great location for candidates looking for both career growth and flexibility in where they live.\n Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.\n Tags: Customer service representative, client care representative, receptionist",
    "jsonld_jobposting": {
      "url": "https://ethosveterinaryhealth.applytojob.com/apply/CJQZLANvgL/Veterinary-Financial-Coordinator",
      "@type": "JobPosting",
      "title": "Veterinary Financial Coordinator",
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      "baseSalary": {
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      "datePosted": "2026-06-04",
      "description": "<div style=\"text-align:center;\"><img alt=\"\" height=\"186\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20210317153501-image.png\" width=\"279\"></div><p></p><p style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Veterinary Financial Coordinator | Emergency & ICU | $24-$26/hr | Full-Time Benefits | Tuesday-Saturday, 4:00pm-12:00am | Lawrence, MA</b></span></span></span></p><p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><strong>Bulger Veterinary Hospital</strong> is looking to add a <strong>Financial Coordinator (Liaison)</strong> for our Emergency and ICU departments. This person will serve as the primary resource for clients regarding financial expectations, treatment plan estimates, payment options, and billing questions. Working closely with ER and ICU doctors, you will help ensure financial transparency while supporting efficient patient care workflows.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><strong>Compensation</strong></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">$24-$26 per hour, based on experience</span></span></span></span></li></ul><div style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Schedule</b></span></span></span></div><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tuesday-Saturday: </span></span></span></span><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">4:00pm-12:00am</span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Full-Time Benefits Include:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Continuing Education & Uniform Allowance + VetBloom access (RACE-approved CE) + Professional Development Assistance</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Generous PTO</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Employee referral bonuses & employee pet discount </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">401(k) with employer match </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Medical/Dental/Vision + disability and life insurance </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">HSA/FSA options </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Veterinary Technician Education Sponsorships + VTNE reimbursement </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">CVT/LVT/RVT license reimbursement </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">VTS financial support and onsite mentorship</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Responsibilities</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Serve as the primary financial liaison for ER and ICU clients, presenting treatment plans, discussing estimates, collecting deposits, and setting clear financial expectations with empathy and transparency. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Review and maintain accurate patient invoices by ensuring services, supplies, departments, and providers are correctly documented and charged within EzyVet and related hospital systems. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Partner closely with ER and ICU veterinarians to create treatment estimates, communicate financial plans, and support efficient patient care workflows. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide financial updates for hospitalized patients, obtain additional deposits as needed, and document all client financial conversations within the medical record. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Educate clients on payment and financial assistance options, including pet insurance, CareCredit, and Scratchpay, and assist with applications and claims when appropriate. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Address client questions and concerns related to billing, invoices, and financial agreements, escalating complex issues to the appropriate medical team members when needed. </span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Develop expertise in hospital billing processes, insurance programs, and payment resources while promoting best practices in charge capture and financial communication across teams.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Qualifications</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">High school diploma, GED, or equivalent combination of education and experience</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Minimum 3 years of client service experience with demonstrated ability to navigate difficult conversations during emotionally challenging situations</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Veterinary hospital experience strongly preferred</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong understanding of veterinary terminology, workflows, and patient care processes</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with billing, invoicing, charge capture, payment collection, and data entry</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong attention to detail with excellent organizational and multitasking abilities</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent verbal and written communication skills + Strong interpersonal and customer service skills</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Basic math and financial calculation skills</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to work around sick animals, zoonotic diseases, cleaning chemicals, and other veterinary workplace hazards</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Fluent English speaking and reading skills required</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Why Join Bulger?</b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">At Bulger Veterinary Hospital, we provide comprehensive veterinary care through <b>General Practice, Specialty Medicine, and 24-hour Emergency Services</b>. Our client service team plays an essential role in creating a positive experience for every client and patient who walks through our doors.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">You’ll join a collaborative hospital team that values compassion, teamwork, communication, and delivering outstanding care—for both pets and the people who love them.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Location: Bulger Veterinary Hospital - </b>Lawrence, MA</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We’re conveniently located for candidates commuting from across the Merrimack Valley, North Shore, Southern New Hampshire, and Greater Boston areas.</span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Surrounding Areas:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Andover </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">North Andover </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Methuen </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Haverhill </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Salem </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Windham </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Dracut </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Lowell </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tewksbury </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Chelmsford </span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Billerica </span></span></span></span></li></ul><p><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Relocating?</b><br>If you’re considering a move to the Merrimack Valley or Southern New Hampshire area, we’d love to connect. Lawrence offers convenient access to Boston, the North Shore, and New Hampshire, making it a great location for candidates looking for both career growth and flexibility in where they live.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></span></span></i></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></span></i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i> </i></span></span><br><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:9pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#3a3838;\">Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</span></span></span></i></span></span><br><i>Tags: Customer service representative, client care representative, receptionist</i></p>",
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