Guest Service Assistant - Winter Season Only

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  "source_hash": "71428c030913248f453cc8e4c797062830949d271a89abc062d0d6d06472d886",
  "last_changed_at": "2026-06-03T10:32:01.757Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Niseko & Furano, n/a, Japan",
    "city": "Niseko & Furano",
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:27:24.924Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Niseko & Furano, n/a, Japan",
      "city": "Niseko & Furano",
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "32",
    "isRemote": null,
    "location": {
      "city": "Niseko & Furano",
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18618",
    "locationType": "0",
    "jobOpeningName": "Guest Service Assistant - Winter Season Only",
    "departmentLabel": "Guest Service",
    "employmentStatusLabel": "Full Time Seasonal"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Niseko & Furano",
      "state": null,
      "postalCode": "n/a",
      "addressCountry": "Japan"
    },
    "datePosted": "2023-08-02",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">With customer service at the center of what we do our Guest Services team leads the charge in being able to support our clients within Japan for any requirements they may have.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Often acting as the bridge between our booking agents, clients, and guides or instructors the Guest Service team plays a key role in managing all of the moving parts in our operation</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\">. To succeed in this role you will be friendly, efficient, and technologically savvy with the ability to manage multiple tasks at once whilst also being able to deliver on Whiteroom’s customer service standards by email, phone, and in person.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Based out of one of our busy sales fronts in either Niseko or Furano you will work with a close knit team of snow professionals to create amazing experiences for our clients.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Details</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">November 2026 to Mid-March 2027</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">Position Requirements:</span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">A customer service focus and a track record of delivering on customer expectations </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Previous experience working in Hokkaido is preferred but not essential.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">A background in sales</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Have good work ethic and be dependable and on time</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Great attitude, positive mindset, and can adapt to any situation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Team Player that will be happy to work within a close team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ability to problem solve and think independently.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Experience: </span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">1 to 3 seasons of snow industry experience is preferred.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Skills: </span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">High level of English communication </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Some basic Japanese preferred but not essential</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Strong working knowledge of the Google suite of products such as google drive alongside Microsoft Excel.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Cash handling and basic accounting skills</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">Position Benefits:</span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Competitive pay rates based on skills and experience</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Subsidised staff accommodation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Varied shifts for more time on the snow</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Sponsored working visa if eligible</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Join a team of like-minded people who live and love the mountain life</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Discounts at our retail partners</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Social activities and fun environment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Enjoy the unique culture and rich history of Japan.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Apply:</span></span></p>\n<p><span style=\"font-family: 'Arial',sans-serif\">Please apply by following the above link and submitting your Cover Letter and Resume.</span></p>",
    "compensation": "DOE",
    "departmentId": "18618",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Guest Service Assistant - Winter Season Only",
    "departmentLabel": "Guest Service",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://whiteroom.bamboohr.com/careers/32",
    "employmentStatusLabel": "Full Time Seasonal"
  }
}