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HomeCompaniesEguq Fa Us2 Oraclecloud Com CXManager, Brokerage Operations

Manager, Brokerage Operations

Eguq Fa Us2 Oraclecloud Com CX · Des Plaines, IL, United States · On Site · Deleted · $116,000 / year · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEguq Fa Us2 Oraclecloud Com CX
TitleManager, Brokerage Operations
Normalized title-
Department / teamLogistics and Transportation
LocationDes Plaines, IL, United States
Work modelOn Site
Employment typeFull Time
Salary$116,000 / year
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-06 / 2026-06-04

Related slices

PageWhat it containsOpen
Company jobsActive postings from Eguq Fa Us2 Oraclecloud Com CX.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Des Plaines.Open
Department jobsActive postings in Logistics and Transportation.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEguq Fa Us2 Oraclecloud Com CX
Source3096f065-a80f-49ea-b19d-939e923f779d
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Position: Operations Manager, Brokerage Compensation: $116,000 Annually Job Description: The Operations Manager, Brokerage is responsible for coaching, mentoring & leading the operations team to maximize their potential, as well as maintaining world-class customer service across all accounts. Core Responsibilities & Duties: Actively participate in daily coaching of direct reports as needed; assist with escalated problem resolution Conduct monthly KPI meetings with direct reports to review performance, establish/maintain action plans if applicable, and assist with goal setting Manage approval of PTO for direct reports to ensure proper department coverage at all times Train new operations team members as they transition into the department Analyze team utilization of PowerBroker and other technologies to uncover additional ways to streamline productivity and improve processes Work with Carrier Sales leadership to improve interdepartmental communications, streamline processes, and improve service levels Maintain high-level, strategic relationships with contacts within your portfolio to organically grow the accounts and expand more business offerings Actively manage the Load Board for your department to anticipate potential issues, and to ensure world-class service is provided each day Oversee management of customer KPI metrics by Senior Specialists Handle escalated customer issues such as OS&D claims, service issues, aging invoices, etc. Other duties as assigned Qualifications: Desire to lead, train, and inspire others Outstanding customer service skills with internal and external clients Strong written & verbal communication skills Strong attention to detail Ability to multitask and execute on responsibilities with urgency and precision Make decisions with confidence and efficiency Embrace our values: People, Culture, Relationships Bachelor degree preferred 2 years of Operations experience desired Forward Air is an Equal Opportunity employer. #L1-TW1 #L1-Onsite

Full job record

Job ID5019bf18ecb0ae384bee2af362ff3c6003626071
Org IDd7da75a6-7eee-4f97-a34f-36f484be1729
Source ID3096f065-a80f-49ea-b19d-939e923f779d
Board ID3096f065-a80f-49ea-b19d-939e923f779d
Provideroracle_hcm
Provider Job Key41418
TitleManager, Brokerage Operations
Normalized Title
Statusdeleted
Activeno
Location TextDes Plaines, IL, United States
DepartmentLogistics and Transportation
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionIL
CityDes Plaines
Salary RawCompensation: $116,000 Annually Job Description: The Operations Manager, Brokerage is responsible for
Salary Min116,000
Salary Max
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://eguq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/41418
Apply URLhttps://eguq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/41418
First Seen At2026-06-04 10:17:11Z
Last Seen At2026-06-04 10:17:11Z
Last Checked At2026-06-06 19:50:36Z
Last Changed At2026-06-06 19:50:36Z
Inactive At2026-06-06 19:50:36Z
Source Posted At2026-06-03 17:19:45Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=eguq.fa.us2.oraclecloud.com|CX/date=2026-06-04/2026-06-04T10-17-00-212Z-e78412885dc5064b7a34bb7f0eb6fa409647bafb98c8324f3ea0f94faf9c0860.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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