Loan Operations Specialist I

{
  "content_hash": "54447dc6470c18ee2ed820a6046c3d4998498b9ae25103a2dc817302b0a06bd1",
  "source_hash": "35d869407760d01ac555393dfdb5f80023db7f9f0893c032bee12d8790777a67",
  "last_changed_at": "2026-06-02T10:02:19.476Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Zanesville, OH, US, Zanesville, OH",
    "city": "Zanesville",
    "region": "OH",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-05-31T18:49:02.054Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Zanesville, OH, US, Zanesville, OH",
      "city": "Zanesville",
      "region": "OH",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201171220702_1",
    "postDate": "2026-04-09T14:53:00.000-04:00",
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-04-09T14:53Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-05-31T14:49Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "584226"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Loan Operations Specialist I",
    "clientRequisitionID": "1018",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Zanesville",
          "postalCode": "43701",
          "countrySubdivisionLevel1": {
            "codeValue": "OH"
          }
        },
        "nameCode": {
          "shortName": " Zanesville, OH, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;' id=\"isPasted\"><strong><span style=\"font-size:13px;\">Summary:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">Ensures proper execution of Bank instruments (liens, filings, recordings) according to Bank policy. Provides a positive and consistent experience in every interaction with every internal and external customer.<span style=\"color:#1F497D;\">&nbsp;</span>Assists department Supervisor as directed.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-bottom:6.0pt;'><strong><span style=\"font-size:13px;\">Essential Duties and Responsibilities: </span></strong><span style=\"font-size:13px;\">include the following. Other duties may be assigned.</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"line-height:150%;font-size:13px;\">Reviews input of all commercial and consumer direct installment loans in a timely manner for input accuracy according to loan policy.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Notifies Credit Administration of any missing documentation or customer information at review of input.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Mails billing notices and rate change notices daily as needed</span></li><li><span style=\"line-height:150%;font-size:13px;\">Performs commercial installment loan modifications according to documents.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Monitors flood insurance expirations and maintains flood insurance on applicable loans; sends letters and updates tracking log.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Completes monthly private mortgage insurance billing.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Pays monthly billings for credit and mortgage life, credit and mortgage disability, GAP and VSI according to instructions; store annually.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Responsible for Life and Disability Insurance tracking. Handling cancellations, credits, adjustments and claims accordingly.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Tracks lenders insurance commissions monthly and reports to HR quarterly.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Force places hazard insurance when applicable.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Monitors and processes new installment loan title work for physical and electronic titles.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Changes Adjustable Rate Mortgage rates in Jack Henry weekly and as needed with Prime Rate adjustments according to updates from Treasury website.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Tracks and processes hazard insurance on escrowed loans.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Monitors and balances the skip-a-pay GL during their promotion.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Assists the banking offices with customer related issues involving our credit card portfolio with TCM.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Balances the credit card payment GL.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">Fixes any errors in the daily debit/ATM card file.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">Verifies the weekly coupon book order with Kristopher James.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;line-height:150%;'><span style=\"font-size:13px;line-height:150%;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;line-height:150%;'><strong><u><span style=\"font-size:13px;line-height:150%;\">All Team:</span></u></strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"line-height:150%;font-size:13px;\">Skip-a-pay maintenance, and interest payment extensions.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Assists with filing UCC&rsquo;s, renewal UCC&rsquo;s and titles.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Sets up new debit/ATM card applications.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Processes daily debit/ATM card maintenance requests.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Fields calls and answers debit/ATM card related questions from customers and employees.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Monitors debit cards for fraud according to procedure.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Processes and tracks rush debit/ATM card orders.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Tracks USPS undelivered debit/ATM cards and communicates with the corresponding banking office.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Processes PMI cancellations in accordance with regulation.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Performs collection requests pertaining to sequence loans (establishing and deleting).</span></li><li><span style=\"line-height:150%;font-size:13px;\">Assists in filing liens on titles, distributing interoffice mail, internal and external customer calls and inquiries and taking titles to the title office.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Handles customer inquiries concerning installment and real estate loans</span></li><li><span style=\"line-height:150%;font-size:13px;\">Maintains file room, determining space for future storage, moving files as needed, organization. Purges Turn Down drawer from year-to-year and storing.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">Assists in transporting documents and files to file room for storage.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Files loan jackets and other pertinent information related to customer files including branch filing.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Quotes and faxes payoffs on all loans.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Performs AFT input, maintenance and review as needed for all<span style=\"color:red;\">&nbsp;</span>loans.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Performs loan maintenance as requested from collections including but not limited to file requests and payment corrections.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">Provides support and maintenance for offices.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Assists in filing liens on titles, distributing interoffice mail, internal and external customer calls and inquiries and taking titles to the title office</span></li><li><span style=\"line-height:150%;font-size:13px;\">Remains knowledgeable of all department functions for assistance during times of need; vacations, unexpected absences, and/or emergencies.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Annually reviews job&rsquo;s standard operating procedures and assists with updates and training as needed.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">Keeps procedures up to date and create new as needed</span></li><li><span style=\"line-height:150%;font-family:Arial;font-size:13px;\">Follows and supports the Company&rsquo;s policies and procedures accurately.</span></li><li><span style=\"line-height:150%;font-family:Arial;font-size:13px;\">Positively represents the Company&rsquo;s culture and values.&nbsp;</span></li><li><span style=\"line-height:150%;font-family:Arial;font-size:13px;\">Achieves annual goals as assigned.</span></li><li><span style=\"font-size:13px;\">Completes annual required regulatory and Cybersecurity training curriculums as assigned.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-bottom:6.0pt;'><strong><span style=\"font-size:13px;\">Supervisory Responsibilities</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">This job has no supervisory responsibilities.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">Qualifications:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.25in;'><strong><span style=\"font-size:13px;\">Education, Training and/or Experience</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.25in;'><span style=\"font-size:13px;\">High school diploma or general education degree (GED) and one to two years related experience and/or training; or equivalent combination of education and experience.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.25in;'><strong><span style=\"font-size:13px;\">Language Skills</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.25in;'><span style=\"font-size:13px;\">Ability to read and comprehend simple instructions, short correspondence, and memos. &nbsp;Ability to write simple correspondence. &nbsp;Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:.25in;'><strong><span style=\"font-size:13px;\">Mathematical Skills</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.25in;'><span style=\"font-size:13px;\">Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. &nbsp;Ability to apply concepts of basic algebra.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.25in;'><strong><span style=\"font-size:13px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.25in;'><strong><span style=\"font-size:13px;\">Reasoning Ability</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.25in;'><span style=\"font-size:13px;\">Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. &nbsp;Ability to deal with problems involving a few concrete variables in standardized situations.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.25in;'><strong><span style=\"font-size:13px;\">Certifications, Licenses, Registrations</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.25in;'><span style=\"font-size:13px;\">Valid Ohio Driver&#39;s License</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">Physical Demands: &nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.25in;'><span style=\"font-size:13px;\">While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. &nbsp;The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. &nbsp;The employee is occasionally required to stand, walk, and climb or balance. &nbsp;The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. &nbsp;Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">Work Environment:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.25in;'><span style=\"font-size:13px;\">The noise level in the work environment is usually moderate.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">Promotion to a Specialist II:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">To be eligible for a promotion to a Loan Operations Specialist II position, employees must be in their current role for a minimum of one and a half years (1 &frac12;), be cross trained and complete all duties described above consistently without additional supervision or support. Promotions will be obtained by showing initiative to find more efficient ways of completing tasks, troubleshooting, and by displaying the behavior required for the role.</span></p></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201171220702_1",
    "postDate": "2026-04-09T14:53:00.000-04:00",
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-04-09T14:53Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-05-31T14:49Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "584226"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Loan Operations Specialist I",
    "clientRequisitionID": "1018",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Zanesville",
          "postalCode": "43701",
          "countrySubdivisionLevel1": {
            "codeValue": "OH"
          }
        },
        "nameCode": {
          "shortName": " Zanesville, OH, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/584226?cid=7376fbe6-13aa-4205-a46c-d47d177522a7&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 22508
  },
  "detail_errors": []
}