Customer Retention & Development Manager (CRDM)

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          "text": "<p><strong>Major Duties and Responsibilities</strong></p><ul><li>Build a District Retention Program that includes coverage for all existing customers in our District</li><li>Assist Product managers in developing product level retention programs</li><li>Facilitate monthly branch retention meetings</li><li>Build and protect consistency in our branch and service offerings</li><li>Measure and analyze customer revenue trends and proactively communicate these</li><li>Ensure minimum call counts and reviews are completed per district goals</li><li>Ensure incremental improvements are made on building stronger customer relationships</li><li>Grow revenue across multiple product and geographies</li></ul>",
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          "text": "<p>We take care of our employees, and they take care of our customers!</p><p>Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.</p><p>Our Mission</p><p>We recruit, train, and retain the very best logistics and technical experts the world over. <strong>We love to promote from within</strong> - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!</p>",
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