Clinic Operations Manager

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  "location": {
    "raw": "Jamestown, California, 95327, United States",
    "city": "Jamestown",
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    "country": "United States",
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  "workplace_type": "on_site",
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  "list_job": {
    "id": "57",
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    "location": {
      "city": "Jamestown",
      "state": "California"
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    "departmentId": "18590",
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    "jobOpeningName": "Clinic Operations Manager",
    "departmentLabel": "Administration",
    "employmentStatusLabel": "Full-Time Exempt"
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    "location": {
      "city": "Jamestown",
      "state": "California",
      "postalCode": "95327",
      "addressCountry": "United States"
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    "datePosted": "2026-04-27",
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    "description": "<p><span style=\"font-weight: bold\">Job Description</span></p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Position Summary</span></p>\n<p>Under the CEO's direction, the Clinic Operations Manager provides strategic and operational leadership for all outpatient clinical services, ensuring efficient, compliant, culturally responsive, and patient-centered care. This position oversees daily operations for a Primary Care Clinic, a Same-Day Walk-In Clinic, a Behavioral Health Clinic, an Addiction and Pain Management Clinic, Acupuncture, and a Dental Clinic.</p>\n<p> </p>\n<p>The Clinic Operations Manager directly supervises all clinic supervisors and serves as a key leader in integrating clinical services, improving access, optimizing workflows, and supporting the Tribe’s mission to provide high-quality, culturally grounded healthcare.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Essential Duties and Responsibilities</span></p>\n<p><span style=\"font-weight: bold\">Operational Leadership</span></p>\n<ul>\n<li>Provide overall operational oversight for all outpatient clinical services, working closely on-site with the clinic supervisors to ensure efficient clinic flow, staffing coverage, and service coordination.</li>\n<li>Develop, implement, and continuously improve clinic operations policies, procedures, and workflows.</li>\n<li>Ensure consistency of operations across all service lines while supporting program-specific needs.</li>\n<li>Lead clinic operations planning, including hours of operation, same-day access, patient throughput, and capacity management.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Supervision and Staff Leadership</span></p>\n<ul>\n<li>Directly supervise clinic supervisors, providing coaching, performance management, and professional development.</li>\n<li>Promote accountability, collaboration, and respectful communication across all clinical teams.</li>\n<li>Support recruitment, onboarding, training, and retention of clinic staff in coordination with Human Resources.</li>\n<li>Foster a trauma-informed, culturally safe, and team-oriented work environment.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Quality, Compliance, and Risk Management</span></p>\n<ul>\n<li>Ensure clinic operations comply with applicable Tribal, federal, and state regulations, including HRSA, CMS, IHS, and accreditation standards as applicable.</li>\n<li>Partner with clinical leadership to monitor quality indicators, patient safety concerns, and operational performance metrics.</li>\n<li>Address operational risks, patient grievances, and workflow issues in a timely and effective manner.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Integrated Care</span></p>\n<ul>\n<li>Support integrated care models that coordinate primary care, behavioral health, substance use services, and dental care.</li>\n<li>Collaborate with providers and leadership to reduce barriers to care and improve patient engagement and outcomes.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Financial and Resource Management</span></p>\n<ul>\n<li>Assist with clinic operational budgeting, resource allocation, and cost-effective use of staffing and supplies.</li>\n<li>Monitor operational productivity and utilization metrics and recommend improvements.</li>\n<li>Support grant-funded programs and reporting requirements related to clinic operations.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Collaboration and Strategic Planning</span></p>\n<ul>\n<li>Serve as a key member of the health leadership team, contributing to strategic planning and organizational goals.</li>\n<li>Collaborate with medical, behavioral health, dental, IT, facilities, and administrative leadership.</li>\n<li>Represent clinic operations in internal meetings, community forums, and external partnerships as assigned.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Education and Skills</span></p>\n<ul>\n<li>Minimum of 7 years of progressive leadership experience in outpatient healthcare operations, preferably in a multi-service clinic setting.</li>\n<li>Experience supervising supervisors and multidisciplinary teams.</li>\n<li>Knowledge of outpatient clinic workflows, quality improvement, and regulatory requirements.</li>\n<li>Strong leadership, communication, and problem-solving skills.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Preferred Qualifications</span></p>\n<ul>\n<li>Experience working in Tribal health, Indian Health Service, FQHC, or rural healthcare settings.</li>\n<li>Familiarity with integrated care models, behavioral health, substance use treatment, and dental clinic operations.</li>\n<li>Understanding of Tribal governance and culturally grounded healthcare delivery.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Core Competencies</span></p>\n<ul>\n<li>Operational excellence and a history of solving complex problems successfully</li>\n<li>Staff development and team leadership</li>\n<li>Cultural humility and respect for Tribal values</li>\n<li>Data-informed decision-making</li>\n<li>Change management and continuous improvement</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Working Conditions and Physical Requirements</span></p>\n<ul>\n<li>Primarily office and clinic-based, with a minimum of 50% of time spent on-site in clinics.</li>\n<li>May require occasional evening meetings or community events.</li>\n<li>Ability to sit, stand, walk, and use standard office equipment.</li>\n</ul>\n<p> </p>\n<p><em>Reasonable accommodations will be given </em><em>to </em><em>qualified disabled applicants pursuant </em><em>to </em><em>Section</em><em> </em><em>501 of the Rehabilitation Act of </em><em>1973,29 </em><em>U.S. Code </em><em>791, Title 29, </em><em>and the Americans </em><em>with </em><em>Disabilities Act (ADA).</em></p>",
    "compensation": "$64.91 to $88.95 per hour",
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    "jobOpeningName": "Clinic Operations Manager",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://mathiesenclinic.bamboohr.com/careers/57",
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