Product Support Specialist

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  "last_changed_at": "2026-06-06T20:33:55.841Z",
  "active_status": "active"
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  "language": "en-us",
  "location": {
    "raw": "Atlanta, GA, United States",
    "city": "Atlanta",
    "region": "GA",
    "country": "United States",
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    "workplace_type": "on_site"
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    "countries": [
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{
  "list_job": {
    "id": "f29905e2-a750-4777-acbd-bd21626874e0",
    "url": "https://ats.rippling.com/healthlink-dimensions/jobs/f29905e2-a750-4777-acbd-bd21626874e0",
    "name": "Product Support Specialist",
    "language": "en-US",
    "locations": [
      {
        "city": "Atlanta",
        "name": "Atlanta, GA",
        "state": "Georgia",
        "country": "United States",
        "stateCode": "GA",
        "countryCode": "US",
        "workplaceType": "ON_SITE"
      }
    ],
    "department": {
      "name": "Engineering & IT Ops"
    }
  },
  "detail_job": {
    "url": "https://ats.rippling.com/healthlink-dimensions/jobs/f29905e2-a750-4777-acbd-bd21626874e0",
    "name": "Product Support Specialist",
    "uuid": "f29905e2-a750-4777-acbd-bd21626874e0",
    "board": {
      "logo": {
        "url": "https://secured-assets.ripplingcdn.com/us1/ats/68c7fa07141f6065d6e85f82/ats/d5e1e343bb1d44cca5291c608cf09cbe?Expires=1780864435&Signature=OP6aNK4Bg5Nx4H8yzEeLcq0u8CiGz64keSF4kzEcEZu4c-B0FClAPz-oyDlMyAPkREQB7KgEhwgMNHPzrU84BuqS8qKrnKNqi~QM3hGcRrwMvM6Rgtw3y3PDWmaUlSCtNcoicnVmusMx19aKVZ0BTYPd~b5gE2zA18eqUFfR2Eoedfw226LpYeeowNAVxGOgg3ygLyJ9ZGMWk8w4j7T6kFjMW1hUupD60bhHDw0P~a7pO0f4jbdr8dcnkXeI5rfxi6pMk7S44kHk0Ra7f8Y95P-oOIVhzLzw1StGo39QsiN~rqEpftecsugjPuRjuwT4ZKejX4J4S8aknDDpr-MtWg__&Key-Pair-Id=K2SM3GXN9F9XGM",
        "name": "Logo 320x320.jpg",
        "type": "image/jpeg"
      },
      "slug": "healthlink-dimensions",
      "title": "HealthLink Dimensions",
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      "boardURL": "https://ats.rippling.com/healthlink-dimensions/jobs",
      "fontType": "ARIAL_SANS_SERIF",
      "subtitle": "If you are passionate about healthcare, technology, and marketing; and believe in the power of data, you might be a perfect fit to join our team!",
      "boardType": "RIPPLING",
      "linkColor": "#000443",
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    "createdOn": "2026-03-22T19:04:06.891000-07:00",
    "department": {
      "name": "Engineering & IT Ops",
      "base_department": "Engineering & IT Ops",
      "department_tree": [
        "Engineering & IT Ops"
      ]
    },
    "companyName": "HealthLink Dimensions",
    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">POSITION SUMMARY</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">HealthLink Dimensions is hiring a Product Support Specialist to serve as the primary point of contact for our agency clients who rely on our platform to send high-volume bulk and triggered email campaigns.</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">This role sits between the help desk and engineering. You will triage client requests, investigate reporting discrepancies, support new client onboarding, handle minor HTML fixes, and provide first-level API and webhook support. You do not need to have written production code, but you do need to be comfortable in technical environments and genuinely curious about how things work.</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">WHAT YOU'LL DO</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Own inbound support tickets from triage through resolution,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintaining</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">clear documentation and proactive client communication throughout</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Investigate reporting discrepancies including delivery rates, bounces, and open/click data using SQL to</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">validate</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">platform data against what clients are seeing</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Support new client onboarding including platform configuration, account setup, and pre-deployment validation</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Make targeted HTML fixes on client email</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">files:</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">broken unsubscribe links, compliance footer issues, and image path errors</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Provide first-level support for API and webhook integrations, reading error responses and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">identifying</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">whether issues are client-side or platform-side</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Recognize patterns across tickets that signal a product issue, process gap, or training need and surface them to the Manager of Operations</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Build and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintain</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">knowledge base documentation so common issues move toward client self-service</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ensure all work adheres to CAN-SPAM compliance standards</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">WHAT YOU'LL BRING</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">1 to 3 years in a customer-facing support, implementation, or technical account role; SaaS or digital marketing preferred</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Working SQL knowledge: SELECT, JOIN,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">WHERE, GROUP BY to investigate data questions</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Basic HTML familiarity sufficient to</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">identify</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">and fix minor email issues</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Conceptual understanding of how APIs and webhooks work and how to read a basic error response</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Experience with a ticketing platform such as JSM, Zendesk, or Freshdesk with accountability for documentation and resolution</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Strong written communication; technically</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">accurate</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">and still easy to understand for non-technical clients</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Organized, self-directed, and reliable on follow-through</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Associate degree or equivalent work experience</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">required; bachelor's a plus</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">Preferred: experience with an ESP (Ongage, Salesforce Marketing Cloud, Mailchimp), healthcare or B2B SaaS background, familiarity with JSM or Jira</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">BENEFITS</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">Hybrid schedule; in office Tuesday and Thursday</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Career growth; promotion from within</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Medical, dental, vision, and life insurance</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Company HSA contributions</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Short- and long-term disability</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">401(k) with 4% company match</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Employee referral program</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Paid time off + volunteer time off</span><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">ABOUT HEALTHLINK DIMENSIONS</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">We are a data-first healthcare technology company supporting the nation's largest pharmaceutical manufacturers, hospitals, health plans, and marketing agencies.  Our proprietary data and advanced marketing solutions help organizations reach verified healthcare professionals with precision and performance. We are actively seeking new members of our team to work directly with clients, manage our technology offerings, and support the continued growth of HealthLink Dimensions. These roles offer meaningful opportunities that connect technology with purpose.  Our culture is built on a spirit of innovation and curiosity, and we're guided by a clear set of values that shape how  we work together.</span></p>"
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