Director Assistant (Operations)

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  "location": {
    "raw": "Ballston Spa, NY, US",
    "city": "Ballston Spa",
    "region": "NY",
    "country": "United States",
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    "url": "https://careers-curtislumber.icims.com/jobs/3465/director-assistant-%28operations%29/job",
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    "datePosted": "2026-06-02T04:00:00.000Z",
    "description": "<h2>Job Posting information</h2>\n<p><strong>Build Your Career with Curtis Lumber!</strong></p>\n<p> </p>\n<p>Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation. Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance. We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them.</p>\n<p> </p>\n<p>The Director Assistant (Operations) performs a wide range of administrative and support services to director level management. This person will be responsible to ease the administrative workload on a director, leaving the director to focus on decision making and business development.</p>\n<p> </p>\n<p><strong>Essential Duties:</strong></p>\n<p><strong>Customer Service</strong></p>\n<ul>\n <li>Handle telephone and electronic inquiries efficiently and effectively </li>\n <li>Identify the needs and provide the appropriate level of assistance </li>\n <li>Effectively research and resolve complaints and conflicts</li>\n</ul>\n<p><strong>Administrative & Support Responsibilities</strong></p>\n<ul>\n <li>Coordinate and/or manage project-based work</li>\n <li>Conduct research, assemble, and analyze data to prepare reports and documents</li>\n <li>Prepare and edit correspondence, communications, presentations, and other documents</li>\n <li>Manage and maintain director schedules, appointments, and travel arrangements</li>\n <li>Arrange, coordinate and/or facilitate meetings and events</li>\n <li>Record, transcribe and distribute minutes of meetings</li>\n <li>Monitor, respond to and distribute incoming communications </li>\n <li>Receive and interact with customers, employees, and visitors</li>\n <li>Review operating practices and implement improvements where necessary</li>\n</ul>\n<p><strong>Performance Expectations</strong></p>\n<ul>\n <li>Do It Right the First Time - Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies</li>\n <li>Excellent attitude and customer service skills.</li>\n <li>Must be able to interact and communicate with supervisors, coworkers, and customers in a positive and professional manner.</li>\n</ul>\n<p><strong>Safety Expectations</strong></p>\n<ul>\n <li>Comply with all safety policies and procedures</li>\n <li>Complete required monthly safety involvement</li>\n <li>Use proper PPE when required</li>\n <li>Maintain a safe work environment</li>\n <li>Be always aware of surroundings</li>\n <li>Always work safely</li>\n</ul>\n<p><strong>General Expectations</strong></p>\n<ul>\n <li>Comply with all Company policies and procedures</li>\n <li>Develop new and existing skills through educational programs including, seminars, product knowledge training and clinics</li>\n <li>Willing to become a member of a committee/team for current or new programs to ensure their success</li>\n <li>Attendance at Company/store meetings is mandatory</li>\n</ul>\n<h1><u>Qualifications:</u></h1>\n<p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required. </p>\n<ul>\n <li><strong>Education/Experience:</strong> College degree preferred but not required.  3-5 years of office/business management experience.  Supervisory experience is a plus.</li>\n <li><strong>Language Ability:</strong> Effective communication skills both verbally and in writing with individuals inside and outside of the company</li>\n <li><strong>Math Ability: </strong>Advanced math skills</li>\n <li><strong>Reasoning Ability:</strong> Ability to interpret a variety of instructions furnished in written or oral form</li>\n <li><strong>Computer Skills:</strong> Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications</li>\n <li><strong>Certificates and License:</strong> None are required</li>\n</ul>\n<p><strong>Other duties may be assigned</strong></p>\n<p> </p>\n<p>At Curtis Lumber we embrace a culture of accountability and safety. Join us, and you’ll quickly see everything that sets us apart is also what brings us together.</p>\n<p> </p>\n<p> </p>\n<p>If you are ready to Build your Career, apply now to connect with our Recruitment team today!</p>\n<p> </p>\n<p> </p>\n<p><strong>PERKS FOR OUR PEOPLE!</strong></p>\n<p>Comprehensive Benefit Package - Medical, Dental, Vision <strong>• </strong>Competitive Wages <strong>• </strong>401k with Company Match <strong>•</strong> Ideal Retail Hours <strong>•</strong> Paid Holidays & PTO <strong>•</strong> Bereavement Pay <strong>•</strong> Profit Sharing <strong>•</strong> 529 College Savings <strong>•</strong> Employee Assistance Program <strong>• </strong>Tuition Reimbursement <strong>• </strong>Boot Reimbursement <strong>• </strong>Employee Discount <strong>• </strong>Community Events <strong>• </strong>Employee Referral Program</p>\n<p> </p>\n<p> </p>\n<p><strong>Email us: </strong><strong>[email protected]</strong></p>\n<p><strong>Facebook: @curtislumbercareers</strong></p>\n<p><strong>YouTube: @curtislumbercareers</strong></p>\n<p><strong>https://www.curtislumber.com/employment/</strong></p>",
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          "postalCode": "12020",
          "addressRegion": "NY",
          "streetAddress": "885 State Route 67",
          "addressCountry": "US",
          "addressLocality": "Ballston Spa",
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