Branch Operations Supervisor - Lacey Branch

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  "detail": {
    "city": "Olympia",
    "jobId": 310959,
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    "endDate": "06/10/2026",
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    "jobShift": "Day",
    "jobTitle": "Branch Operations Supervisor - Lacey Branch",
    "location": "Lacey Branch - Olympia, WA 98516",
    "startDate": "03/25/2026",
    "clientCode": "0EC73",
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    "description": "<p style=\"text-align:center\"><meta content=\"text/html; charset=us-ascii\" http-equiv=\"Content-Type\" />\r\n<style type=\"text/css\">a {\r\n    text-decoration: none;\r\n    color: #464feb;\r\n}\r\ntr th, tr td {\r\n    border: 1px solid #e6e6e6;\r\n}\r\ntr th {\r\n    background-color: #f5f5f5;\r\n}\r\n</style>\r\n</p>\r\n\r\n<p style=\"text-align: center;\"><span style=\"display:block;font-size:16px;\"><span style=\"color:#e67e22;\"><span style=\"font-family:Georgia,serif;\"><strong>Our Lacey team is looking for a Branch Operations Supervisor!&nbsp; where you&rsquo;ll play a key role in driving branch success and delivering exceptional member service. In this role you will support daily operations, coach and help implement new products, services, and process improvements. If you&#39;re committed to operational excellence and strong member relationships we&rsquo;d love to meet you!!</strong></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>What you&#39;ll do:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Help the branch grow and meet sales targets</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Foster strong relationships with key members</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Coach and mentor the teller and new accounts/loans staff in their sales and service tasks</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Promote and deliver deposit services to our members</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Refer opportunities to the investments and mortgage teams and work with them to ensure referrals come back to the branch</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Assist in branch needs&nbsp;&ndash; from taking loan applications to new account opening and teller services &ndash; ensuring top-notch service</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Represent the credit union in the community by participating in events and organizations -&nbsp;be the local &ldquo;face&rdquo; of the credit union</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<div style=\"background: rgb(238, 238, 238); border: 1px solid rgb(204, 204, 204); padding: 5px 10px; text-align: center;\"><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>Branch Hours</strong></span></span></div>\r\n\r\n<div style=\"background: rgb(238, 238, 238); border: 1px solid rgb(204, 204, 204); padding: 5px 10px; text-align: center;\"><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>Monday - Friday: 9:00am - 5:30pm</strong></span></span></div>\r\n\r\n<div style=\"background:#eeeeee;border:1px solid #cccccc;padding:5px 10px;\">&nbsp;</div>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"text-align:center\">&nbsp;</p>\r\n\r\n<p style=\"text-align:center\">&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>The pay range:</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">$23.24 - $31.25 per hour</span></span></p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">&nbsp;Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>What we offer:</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">We are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Full Medical, Vision and Dental benefits</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Generous PTO (Paid Time Off)</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">401k with match up to 6%</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Bonus opportunities</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">11 Paid holidays</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Paid Bereavement Leave</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Paid Jury Duty leave</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Company paid long term disability and life insurance</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Mortgage discounts</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Training and advancement opportunities</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Paid volunteering at ACU sponsored events</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Annual employee event for all staff and their families</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Employee Assistant Program (EAP)</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">and more!</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>What you will bring:&nbsp;&nbsp;</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Associates or Bachelor&rsquo;s Degree and two years of experience in a financial institution or related field.&nbsp; Related work experience may be substituted, year for year, for educational requirements</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">One to two years of previous supervisory experience and/or demonstrated leadership skills&nbsp;</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">One year of experience in the selection and hiring of staff; preferably within a financial institution or related industry&nbsp;</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Must be bondable</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>Grow With Us:</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">We&#39;ll help you and your team grow with awesome training programs:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Teller Essentials &ndash; get those basics down!</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Product Fitness &ndash; unleash your selling powers!</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">MSR Advance Program &ndash; master member service!</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Lending Boot Camp &ndash; conquer loan applications!</span></span></li>\r\n\t<li><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\">Manager Training &ndash; further develop and master your skills!</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"text-align:center\"><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer.&nbsp;As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.</strong></span></span></p>\r\n\r\n<p style=\"text-align:center\"><span style=\"font-family:Georgia,serif\"><span style=\"font-size:16px\"><strong>Principals only. Recruiters, please don&#39;t contact this job poster. Do not contact us with unsolicited services or offers.</strong></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n",
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In this role you will support daily operations, coach and help implement new products, services, and process improvements. If you&#39;re committed to operational excellence and strong member relationships we&rsquo;d love to meet you!!\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat you&#39;ll do:\\r\\n\\r\\n\\r\\n\\tHelp the branch grow and meet sales targets\\r\\n\\tFoster strong relationships with key members\\r\\n\\tCoach and mentor the teller and new accounts/loans staff in their sales and service tasks\\r\\n\\tPromote and deliver deposit services to our members\\r\\n\\tRefer opportunities to the investments and mortgage teams and work with them to ensure referrals come back to the branch\\r\\n\\tAssist in branch needs&nbsp;&ndash; from taking loan applications to new account opening and teller services &ndash; ensuring top-notch service\\r\\n\\tRepresent the credit union in the community by participating in events and organizations -&nbsp;be the local &ldquo;face&rdquo; of the credit union\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBranch Hours\\r\\n\\r\\nMonday - Friday: 9:00am - 5:30pm\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe pay range:\\r\\n\\r\\n$23.24 - $31.25 per hour\\r\\n\\r\\n&nbsp;Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat we offer:\\r\\n\\r\\nWe are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.\\r\\n\\r\\n\\r\\n\\tFull Medical, Vision and Dental benefits\\r\\n\\tGenerous PTO (Paid Time Off)\\r\\n\\t401k with match up to 6%\\r\\n\\tBonus opportunities\\r\\n\\t11 Paid holidays\\r\\n\\tPaid Bereavement Leave\\r\\n\\tPaid Jury Duty leave\\r\\n\\tCompany paid long term disability and life insurance\\r\\n\\tMortgage discounts\\r\\n\\tTraining and advancement opportunities\\r\\n\\tPaid volunteering at ACU sponsored events\\r\\n\\tAnnual employee event for all staff and their families\\r\\n\\tEmployee Assistant Program (EAP)\\r\\n\\tand more!\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat you will bring:&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssociates or Bachelor&rsquo;s Degree and two years of experience in a financial institution or related field.&nbsp; Related work experience may be substituted, year for year, for educational requirements\\r\\n\\t\\r\\n\\t\\r\\n\\tOne to two years of previous supervisory experience and/or demonstrated leadership skills&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tOne year of experience in the selection and hiring of staff; preferably within a financial institution or related industry&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be bondable\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGrow With Us:\\r\\n\\r\\nWe&#39;ll help you and your team grow with awesome training programs:\\r\\n\\r\\n\\r\\n\\tTeller Essentials &ndash; get those basics down!\\r\\n\\tProduct Fitness &ndash; unleash your selling powers!\\r\\n\\tMSR Advance Program &ndash; master member service!\\r\\n\\tLending Boot Camp &ndash; conquer loan applications!\\r\\n\\tManager Training &ndash; further develop and master your skills!\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer.&nbsp;As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.\\r\\n\\r\\nPrincipals only. Recruiters, please don&#39;t contact this job poster. Do not contact us with unsolicited services or offers.\\r\\n\\r\\n&nbsp;\\r\\n &nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"\\r\\na {\\r\\n    text-decoration: none;\\r\\n    color: #464feb;\\r\\n}\\r\\ntr th, tr td {\\r\\n    border: 1px solid #e6e6e6;\\r\\n}\\r\\ntr th {\\r\\n    background-color: #f5f5f5;\\r\\n}\\r\\n\\r\\n\\r\\n\\r\\nOur Lacey team is looking for a Branch Operations Supervisor!&nbsp; where you&rsquo;ll play a key role in driving branch success and delivering exceptional member service. In this role you will support daily operations, coach and help implement new products, services, and process improvements. If you&#39;re committed to operational excellence and strong member relationships we&rsquo;d love to meet you!!\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat you&#39;ll do:\\r\\n\\r\\n\\r\\n\\tHelp the branch grow and meet sales targets\\r\\n\\tFoster strong relationships with key members\\r\\n\\tCoach and mentor the teller and new accounts/loans staff in their sales and service tasks\\r\\n\\tPromote and deliver deposit services to our members\\r\\n\\tRefer opportunities to the investments and mortgage teams and work with them to ensure referrals come back to the branch\\r\\n\\tAssist in branch needs&nbsp;&ndash; from taking loan applications to new account opening and teller services &ndash; ensuring top-notch service\\r\\n\\tRepresent the credit union in the community by participating in events and organizations -&nbsp;be the local &ldquo;face&rdquo; of the credit union\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBranch Hours\\r\\n\\r\\nMonday - Friday: 9:00am - 5:30pm\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe pay range:\\r\\n\\r\\n$23.24 - $31.25 per hour\\r\\n\\r\\n&nbsp;Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat we offer:\\r\\n\\r\\nWe are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.\\r\\n\\r\\n\\r\\n\\tFull Medical, Vision and Dental benefits\\r\\n\\tGenerous PTO (Paid Time Off)\\r\\n\\t401k with match up to 6%\\r\\n\\tBonus opportunities\\r\\n\\t11 Paid holidays\\r\\n\\tPaid Bereavement Leave\\r\\n\\tPaid Jury Duty leave\\r\\n\\tCompany paid long term disability and life insurance\\r\\n\\tMortgage discounts\\r\\n\\tTraining and advancement opportunities\\r\\n\\tPaid volunteering at ACU sponsored events\\r\\n\\tAnnual employee event for all staff and their families\\r\\n\\tEmployee Assistant Program (EAP)\\r\\n\\tand more!\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat you will bring:&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssociates or Bachelor&rsquo;s Degree and two years of experience in a financial institution or related field.&nbsp; Related work experience may be substituted, year for year, for educational requirements\\r\\n\\t\\r\\n\\t\\r\\n\\tOne to two years of previous supervisory experience and/or demonstrated leadership skills&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tOne year of experience in the selection and hiring of staff; preferably within a financial institution or related industry&nbsp;\\r\\n\\t\\r\\n\\t\\r\\n\\tMust be bondable\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nGrow With Us:\\r\\n\\r\\nWe&#39;ll help you and your team grow with awesome training programs:\\r\\n\\r\\n\\r\\n\\tTeller Essentials &ndash; get those basics down!\\r\\n\\tProduct Fitness &ndash; unleash your selling powers!\\r\\n\\tMSR Advance Program &ndash; master member service!\\r\\n\\tLending Boot Camp &ndash; conquer loan applications!\\r\\n\\tManager Training &ndash; further develop and master your skills!\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer.&nbsp;As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.\\r\\n\\r\\nPrincipals only. Recruiters, please don&#39;t contact this job poster. Do not contact us with unsolicited services or offers.\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"America's Credit Union\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0411AD2558EACE1AA1EBB53A65EF1423\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"8308 Quinault Drive NE\",\"addressLocality\":\"Olympia\",\"addressRegion\":\"WA\",\"postalCode\":98516,\"addressCountry\":\"USA\"}},\"qualifications\":\"&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"industry\":\"Banking\",\"validThrough\":\"2026-06-10\",\"workHours\":\"Day\",\"educationRequirements\":\"High School or GED\"}",
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