Home › Companies › A331CA35C9E5FF10FB9D5D30769178CA › Part time E-Commerce & Operations Specialist
Part time E-Commerce & Operations Specialist
A331CA35C9E5FF10FB9D5D30769178CA · Raven's Nest Bookstore - Okmulgee, OK 74447; 2140 Raven Circle, Okmulgee, OK, 74447, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | A331CA35C9E5FF10FB9D5D30769178CA |
| Title | Part time E-Commerce & Operations Specialist |
| Normalized title | - |
| Department / team | - |
| Location | Okmulgee, OK, United States |
| Work model | - |
| Employment type | Part Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-27 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
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|---|---|---|
| Company jobs | Active postings from A331CA35C9E5FF10FB9D5D30769178CA. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Okmulgee. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A331CA35C9E5FF10FB9D5D30769178CA |
| Source | 95ac0ad1-5c4d-4dab-8b4d-10b4901e466e |
| ATS provider | Paycom ATS |
Description
Description
General Summary:
Under the direction of the Bookstore Manager, the E-Commerce & Operations Specialist manages the College of the Muscogee Nation bookstore's online presence and digital sales operations. This position is responsible for maintaining and optimizing the e-commerce website, processing online orders, managing digital inventory, and ensuring seamless integration between online and in-store operations. The specialist also provides in-store customer service, merchandising support, and assists with textbook operations during peak periods. This role supports the College's mission to serve students and the Muscogee (Creek) Nation community through accessible, culturally responsive retail services that enhance the educational experience.
Principal Duties and Responsibilities:
Website Management & Content
Maintain and update the bookstore's e-commerce website, including textbook information, general merchandise, pricing, inventory availability, and promotional content
Create compelling product descriptions and digital content that drive online sales and reflect the College's identity and cultural values
Photograph and prepare digital assets (product images) for website listings, ensuring professional presentation
Implement basic SEO (Search Engine Optimization) practices to improve product discoverability and increase website traffic
Ensure mobile compatibility and accessibility of the bookstore website for all users
Monitor website performance metrics and recommend improvements to enhance user experience and increase conversions
Order Processing & Fulfillment
Process online orders promptly and accurately, ensuring quality control and customer satisfaction.
Coordinate fulfillment of online orders, including packaging, shipping to customer addresses, and preparation for in-store pickup.
Manage shipping logistics and maintain accurate shipping records and tracking information.
Respond to customer inquiries via email, phone, and online chat regarding online orders, shipping status, and website navigation.
Handle returns, exchanges, and refunds for online purchases in accordance with bookstore policies.
Digital Inventory & Analytics
Manage digital inventory accuracy and synchronization between online and physical stock.
Track and analyze sales data to identify trends, popular products, and opportunities for growth.
Coordinate with vendors and publishers regarding digital product listings and availability.
Manage promotional campaigns and seasonal sales through the e-commerce platform.
Maintain compliance with payment processing security standards (PCI compliance).
Customer Service & Sales
Operate Point-of-Sale (POS) system for in-store transactions, including general cashier duties.
Assist customers in locating merchandise and answering product questions with knowledge and courtesy.
Provide exceptional customer service that reflects the College's values and commitment to student success.
Open and close the bookstore in the absence of the Bookstore Manager, following all security protocols.
Merchandising & Inventory
Support merchandising displays and inventory processing to create an inviting shopping environment.
Assist with receiving, unpacking, pricing, and stocking merchandise.
Properly reconcile transactions and prepare deposits at the end of each shift.
Assist with textbook distribution, buyback events, and year-end physical inventory.
Maintain organized and clean work areas in both the stockroom and sales floor.
Team Collaboration
Work collaboratively with bookstore staff to ensure smooth daily operations.
Communicate effectively with the Bookstore Manager regarding inventory needs, customer feedback, and operational issues.
Participate in staff meetings and training sessions.
Support special events and initiatives that promote the bookstore and College community.
Qualifications
Job Specifications :
Minimum Education & Experience
High school diploma or GED required.
Demonstrated proficiency with computers, including Microsoft Office Suite (Word, Excel, Outlook).
Experience with or ability to quickly learn e-commerce platforms, content management systems (CMS), and Point-of-Sale (POS) systems.
Skills & Competencies
Strong written and verbal communication skills for customer service and digital content creation.
Basic understanding of online retail operations, including order fulfillment and shipping procedures.
Attention to detail and ability to maintain accurate records and inventory.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Strong organizational and time management skills.
Customer service orientation with a friendly, professional demeanor.
Problem-solving skills and ability to handle customer concerns effectively
Preferred Requirements
Education & Experience
Associate degree or college coursework in marketing, business, communications, web design, e-commerce, or related field
1-2 years of experience in retail, e-commerce, customer service, or related field
Experience working in higher education, tribal college, or Native American community settings
Technical Skills
Experience with e-commerce platforms (e.g., Shopify, WooCommerce, MBS Systems, or similar bookstore management systems)
Basic knowledge of digital marketing, SEO, and social media platforms
Experience with digital photography and image editing software for product listings
Familiarity with shipping software (UPS, FedEx, USPS) and logistics coordination
Experience with inventory management systems
Physical Requirements:
Physical ability to lift and move up to 50 lbs regularly.
Ability to stand for extended periods and perform repetitive tasks.
Ability to bend, stoop, and reach to stock shelves and organize merchandise.
Work Environment:
Cultural Context: Requires respect for Native American traditions, values, and protocols; fosters collaboration in a culturally rich environment.
Work Setting: Primarily office-based with regular movement throughout campus buildings, classrooms, and administrative spaces.
Stakeholder Interaction: Regular engagement with students, faculty, staff, and visitors.
Physical Demands: Involves sitting, standing, lifting, and carrying; requires mobility in various campus environments.
Safety Focus: Adheres to CMN safety protocols and proper handling of equipment.
Collaborative Atmosphere: Works closely with the Student Affairs team in a cooperative, supportive environment.
Environmental Conditions: Works in climate-controlled settings with occasional outdoor movement between buildings.
Mission-Focused: Supports the tribal college's mission by maintaining effective technology systems that respect cultural values and traditions.
Schedule: May occasionally require evening or weekend hours.
Licensure (if appropriate): Teaching certification is helpful but not mandatory.
Disclaimer:
The College of the Muscogee Nation (CMN) provides this job description as a general overview of the duties, responsibilities, and qualifications required for the position. Employment with CMN is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified in an employment contract. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. CMN reserves the right to modify or amend this description as necessary.
CMN is committed to fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, CMN does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other category protected under applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions.
As a tribal college, CMN operates under the sovereign authority of the Muscogee (Creek) Nation. Employment is governed by tribal law, with federal and state laws applying where appropriate. All compensation, benefits, and job duties are subject to change at the discretion of CMN and in alignment with institutional needs and priorities. By applying for employment with CMN, applicants acknowledge and agree to the terms outlined in this disclaimer.
Public Relations:
Essential attributes of any employee of the CMN, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous, and cooperative. As an employee, you are expected to act in a manner that commands the respect of all personnel and students.
Full job record
| Job ID | 4f99a929936392893dfd84b197d4373591030753 |
| Org ID | 0da53971-4cfd-4085-ab28-e9862e2d09cc |
| Source ID | 95ac0ad1-5c4d-4dab-8b4d-10b4901e466e |
| Board ID | 95ac0ad1-5c4d-4dab-8b4d-10b4901e466e |
| Provider | paycom |
| Provider Job Key | 214644 |
| Title | Part time E-Commerce & Operations Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Raven's Nest Bookstore - Okmulgee, OK 74447; 2140 Raven Circle, Okmulgee, OK, 74447, USA |
| Department | — |
| Team | — |
| Employment Type | part_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | OK |
| City | Okmulgee |
| Salary Raw | Description General Summary: Under the direction of the Bookstore Manager, the E-Commerce & Operations Specialist manages the College of the Muscogee Nation bookstore's online presence and digital sales operations. This position is responsible for maintaining and optimizing the e-commerce website, processing online orders, managing digital inventory, and ensuring seamless integration between online and in-store operations. The specialist also provides in-store customer service, merchandising support, and assists with textbook operations during peak periods. This role supports the College's mission to serve students and the Muscogee (Creek) Nation community through accessible, culturally responsive retail services that enhance the educational experience. Principal Duties and Responsibilities: Website Management & Content Maintain and update the bookstore's e-commerce website, including textbook information, general merchandise, pricing, inventory availability, and promotional content Create compelling product descriptions and digital content that drive online sales and reflect the College's identity and cultural values Photograph and prepare digital assets (product images) for website listings, ensuring professional presentation Implement basic SEO (Search Engine Optimization) practices to improve product discoverability and increase website traffic Ensure mobile compatibility and accessibility of the bookstore website for all users Monitor website performance metrics and recommend improvements to enhance user experience and increase conversions Order Processing & Fulfillment Process online orders promptly and accurately, ensuring quality control and customer satisfaction. Coordinate fulfillment of online orders, including packaging, shipping to customer addresses, and preparation for in-store pickup. Manage shipping logistics and maintain accurate shipping records and tracking information. Respond to customer inquiries via email, phone, and online chat regarding online orders, shipping status, and website navigation. Handle returns, exchanges, and refunds for online purchases in accordance with bookstore policies. Digital Inventory & Analytics Manage digital inventory accuracy and synchronization between online and physical stock. Track and analyze sales data to identify trends, popular products, and opportunities for growth. Coordinate with vendors and publishers regarding digital product listings and availability. Manage promotional campaigns and seasonal sales through the e-commerce platform. Maintain compliance with payment processing security standards (PCI compliance). Customer Service & Sales Operate Point-of-Sale (POS) system for in-store transactions, including general cashier duties. Assist customers in locating merchandise and answering product questions with knowledge and courtesy. Provide exceptional customer service that reflects the College's values and commitment to student success. Open and close the bookstore in the absence of the Bookstore Manager, following all security protocols. Merchandising & Inventory Support merchandising displays and inventory processing to create an inviting shopping environment. Assist with receiving, unpacking, pricing, and stocking merchandise. Properly reconcile transactions and prepare deposits at the end of each shift. Assist with textbook distribution, buyback events, and year-end physical inventory. Maintain organized and clean work areas in both the stockroom and sales floor. Team Collaboration Work collaboratively with bookstore staff to ensure smooth daily operations. Communicate effectively with the Bookstore Manager regarding inventory needs, customer feedback, and operational issues. Participate in staff meetings and training sessions. Support special events and initiatives that promote the bookstore and College community. Qualifications Job Specifications : Minimum Education & Experience High school diploma or GED required. Demonstrated proficiency with computers, including Microsoft Office Suite (Word, Excel, Outlook). Experience with or ability to quickly learn e-commerce platforms, content management systems (CMS), and Point-of-Sale (POS) systems. Skills & Competencies Strong written and verbal communication skills for customer service and digital content creation. Basic understanding of online retail operations, including order fulfillment and shipping procedures. Attention to detail and ability to maintain accurate records and inventory. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong organizational and time management skills. Customer service orientation with a friendly, professional demeanor. Problem-solving skills and ability to handle customer concerns effectively Preferred Requirements Education & Experience Associate degree or college coursework in marketing, business, communications, web design, e-commerce, or related field 1-2 years of experience in retail, e-commerce, customer service, or related field Experience working in higher education, tribal college, or Native American community settings Technical Skills Experience with e-commerce platforms (e.g., Shopify, WooCommerce, MBS Systems, or similar bookstore management systems) Basic knowledge of digital marketing, SEO, and social media platforms Experience with digital photography and image editing software for product listings Familiarity with shipping software (UPS, FedEx, USPS) and logistics coordination Experience with inventory management systems Physical Requirements: Physical ability to lift and move up to 50 lbs regularly. Ability to stand for extended periods and perform repetitive tasks. Ability to bend, stoop, and reach to stock shelves and organize merchandise. Work Environment: Cultural Context: Requires respect for Native American traditions, values, and protocols; fosters collaboration in a culturally rich environment. Work Setting: Primarily office-based with regular movement throughout campus buildings, classrooms, and administrative spaces. Stakeholder Interaction: Regular engagement with students, faculty, staff, and visitors. Physical Demands: Involves sitting, standing, lifting, and carrying; requires mobility in various campus environments. Safety Focus: Adheres to CMN safety protocols and proper handling of equipment. Collaborative Atmosphere: Works closely with the Student Affairs team in a cooperative, supportive environment. Environmental Conditions: Works in climate-controlled settings with occasional outdoor movement between buildings. Mission-Focused: Supports the tribal college's mission by maintaining effective technology systems that respect cultural values and traditions. Schedule: May occasionally require evening or weekend hours. Licensure (if appropriate): Teaching certification is helpful but not mandatory. Disclaimer: The College of the Muscogee Nation (CMN) provides this job description as a general overview of the duties, responsibilities, and qualifications required for the position. Employment with CMN is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified in an employment contract. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. CMN reserves the right to modify or amend this description as necessary. CMN is committed to fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, CMN does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other category protected under applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions. As a tribal college, CMN operates under the sovereign authority of the Muscogee (Creek) Nation. Employment is governed by tribal law, with federal and state laws applying where appropriate. All compensation, benefits, and job duties are subject to change at the discretion of CMN and in alignment with institutional needs and priorities. By applying for employment with CMN, applicants acknowledge and agree to the terms outlined in this disclaimer. Public Relations: Essential attributes of any employee of the CMN, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous, and cooperative. As an employee, you are expected to act in a manner that commands the respect of all personnel and students. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=214644&clientkey=A331CA35C9E5FF10FB9D5D30769178CA |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=214644&clientkey=A331CA35C9E5FF10FB9D5D30769178CA |
| First Seen At | 2026-05-31 19:07:17Z |
| Last Seen At | 2026-06-06 09:54:38Z |
| Last Checked At | 2026-06-06 09:54:38Z |
| Last Changed At | 2026-05-31 19:07:17Z |
| Inactive At | — |
| Source Posted At | 2026-05-27 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A331CA35C9E5FF10FB9D5D30769178CA/date=2026-06-06/2026-06-06T09-54-36-600Z-7459c25c54846e3604ad20c5fcfa3ea87d60dcfdf6f63bd91bb1d57bbcd69ccb.json |
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"description": "<p><b><i><span style=\"font-family:'Times New Roman', serif;\">General Summary: </span></i></b></p>\r\n\r\n<p><span style=\"line-height:normal;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Under the direction of the Bookstore Manager, the E-Commerce & Operations Specialist manages the College of the Muscogee Nation bookstore's online presence and digital sales operations. This position is responsible for maintaining and optimizing the e-commerce website, processing online orders, managing digital inventory, and ensuring seamless integration between online and in-store operations. The specialist also provides in-store customer service, merchandising support, and assists with textbook operations during peak periods. This role supports the College's mission to serve students and the Muscogee (Creek) Nation community through accessible, culturally responsive retail services that enhance the educational experience.</span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p style=\"text-align:justify;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Principal Duties and Responsibilities:</span></i></b></p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Website Management & Content</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Maintain and update the bookstore's e-commerce website, including textbook information, general merchandise, pricing, inventory availability, and promotional content</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Create compelling product descriptions and digital content that drive online sales and reflect the College's identity and cultural values</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Photograph and prepare digital assets (product images) for website listings, ensuring professional presentation</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Implement basic SEO (Search Engine Optimization) practices to improve product discoverability and increase website traffic</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ensure mobile compatibility and accessibility of the bookstore website for all users</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Monitor website performance metrics and recommend improvements to enhance user experience and increase conversions</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Order Processing & Fulfillment</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Process online orders promptly and accurately, ensuring quality control and customer satisfaction.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Coordinate fulfillment of online orders, including packaging, shipping to customer addresses, and preparation for in-store pickup.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Manage shipping logistics and maintain accurate shipping records and tracking information.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Respond to customer inquiries via email, phone, and online chat regarding online orders, shipping status, and website navigation.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Handle returns, exchanges, and refunds for online purchases in accordance with bookstore policies.</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Digital Inventory & Analytics</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Manage digital inventory accuracy and synchronization between online and physical stock.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Track and analyze sales data to identify trends, popular products, and opportunities for growth.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Coordinate with vendors and publishers regarding digital product listings and availability.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Manage promotional campaigns and seasonal sales through the e-commerce platform.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Maintain compliance with payment processing security standards (PCI compliance).</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Customer Service & Sales</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Operate Point-of-Sale (POS) system for in-store transactions, including general cashier duties.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assist customers in locating merchandise and answering product questions with knowledge and courtesy.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Provide exceptional customer service that reflects the College's values and commitment to student success.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Open and close the bookstore in the absence of the Bookstore Manager, following all security protocols.</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Merchandising & Inventory</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Support merchandising displays and inventory processing to create an inviting shopping environment.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assist with receiving, unpacking, pricing, and stocking merchandise.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Properly reconcile transactions and prepare deposits at the end of each shift.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Assist with textbook distribution, buyback events, and year-end physical inventory.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Maintain organized and clean work areas in both the stockroom and sales floor.</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times 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style=\"color:#000000;\">Participate in staff meetings and training sessions.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Support special events and initiatives that promote the bookstore and College community.</span></span></span></span></span></li>\r\n</ol>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Part time E-Commerce & Operations Specialist \",\"identifier\":\"J0KD74214644\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A331CA35C9E5FF10FB9D5D30769178CA/jobs/214644\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A331CA35C9E5FF10FB9D5D30769178CA\",\"datePosted\":\"2026-05-27\",\"description\":\"Job DetailsJob Location: Raven's Nest Bookstore - Okmulgee, OK 74447Position Type: Part TimeGeneral Summary: \\r\\n\\r\\nUnder the direction of the Bookstore Manager, the E-Commerce & Operations Specialist manages the College of the Muscogee Nation bookstore's online presence and digital sales operations. This position is responsible for maintaining and optimizing the e-commerce website, processing online orders, managing digital inventory, and ensuring seamless integration between online and in-store operations. The specialist also provides in-store customer service, merchandising support, and assists with textbook operations during peak periods. This role supports the College's mission to serve students and the Muscogee (Creek) Nation community through accessible, culturally responsive retail services that enhance the educational experience.\\r\\n\\r\\n \\r\\n\\r\\nPrincipal Duties and Responsibilities:\\r\\n\\r\\nWebsite Management & Content\\r\\n\\r\\n\\r\\n\\tMaintain and update the bookstore's e-commerce website, including textbook information, general merchandise, pricing, inventory availability, and promotional content\\r\\n\\tCreate compelling product descriptions and digital content that drive online sales and reflect the College's identity and cultural values\\r\\n\\tPhotograph and prepare digital assets (product images) for website listings, ensuring professional presentation\\r\\n\\tImplement basic SEO (Search Engine Optimization) practices to improve product discoverability and increase website traffic\\r\\n\\tEnsure mobile compatibility and accessibility of the bookstore website for all users\\r\\n\\tMonitor website performance metrics and recommend improvements to enhance user experience and increase conversions\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOrder Processing & Fulfillment\\r\\n\\r\\n\\r\\n\\tProcess online orders promptly and accurately, ensuring quality control and customer satisfaction.\\r\\n\\tCoordinate fulfillment of online orders, including packaging, shipping to customer addresses, and preparation for in-store pickup.\\r\\n\\tManage shipping logistics and maintain accurate shipping records and tracking information.\\r\\n\\tRespond to customer inquiries via email, phone, and online chat regarding online orders, shipping status, and website navigation.\\r\\n\\tHandle returns, exchanges, and refunds for online purchases in accordance with bookstore policies.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nDigital Inventory & Analytics\\r\\n\\r\\n\\r\\n\\tManage digital inventory accuracy and synchronization between online and physical stock.\\r\\n\\tTrack and analyze sales data to identify trends, popular products, and opportunities for growth.\\r\\n\\tCoordinate with vendors and publishers regarding digital product listings and availability.\\r\\n\\tManage promotional campaigns and seasonal sales through the e-commerce platform.\\r\\n\\tMaintain compliance with payment processing security standards (PCI compliance).\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCustomer Service & Sales\\r\\n\\r\\n\\r\\n\\tOperate Point-of-Sale (POS) system for in-store transactions, including general cashier duties.\\r\\n\\tAssist customers in locating merchandise and answering product questions with knowledge and courtesy.\\r\\n\\tProvide exceptional customer service that reflects the College's values and commitment to student success.\\r\\n\\tOpen and close the bookstore in the absence of the Bookstore Manager, following all security protocols.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nMerchandising & Inventory\\r\\n\\r\\n\\r\\n\\tSupport merchandising displays and inventory processing to create an inviting shopping environment.\\r\\n\\tAssist with receiving, unpacking, pricing, and stocking merchandise.\\r\\n\\tProperly reconcile transactions and prepare deposits at the end of each shift.\\r\\n\\tAssist with textbook distribution, buyback events, and year-end physical inventory.\\r\\n\\tMaintain organized and clean work areas in both the stockroom and sales floor.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTeam Collaboration\\r\\n\\r\\n\\r\\n\\tWork collaboratively with bookstore staff to ensure smooth daily operations.\\r\\n\\tCommunicate effectively with the Bookstore Manager regarding inventory needs, customer feedback, and operational issues.\\r\\n\\tParticipate in staff meetings and training sessions.\\r\\n\\tSupport special events and initiatives that promote the bookstore and College community.\\r\\n\\r\\nQualificationsJob Specifications: \\r\\n\\r\\nMinimum Education & Experience\\r\\n\\r\\n\\r\\n\\tHigh school diploma or GED required.\\r\\n\\tDemonstrated proficiency with computers, including Microsoft Office Suite (Word, Excel, Outlook).\\r\\n\\tExperience with or ability to quickly learn e-commerce platforms, content management systems (CMS), and Point-of-Sale (POS) systems.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSkills & Competencies\\r\\n\\r\\n\\r\\n\\tStrong written and verbal communication skills for customer service and digital content creation.\\r\\n\\tBasic understanding of online retail operations, including order fulfillment and shipping procedures.\\r\\n\\tAttention to detail and ability to maintain accurate records and inventory.\\r\\n\\tAbility to work independently and manage multiple priorities in a fast-paced environment.\\r\\n\\tStrong organizational and time management skills.\\r\\n\\tCustomer service orientation with a friendly, professional demeanor.\\r\\n\\tProblem-solving skills and ability to handle customer concerns effectively\\r\\n\\r\\n\\r\\nPreferred Requirements\\r\\n\\r\\nEducation & Experience\\r\\n\\r\\n\\r\\n\\tAssociate degree or college coursework in marketing, business, communications, web design, e-commerce, or related field\\r\\n\\t1-2 years of experience in retail, e-commerce, customer service, or related field\\r\\n\\tExperience working in higher education, tribal college, or Native American community settings\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTechnical Skills\\r\\n\\r\\n\\r\\n\\tExperience with e-commerce platforms (e.g., Shopify, WooCommerce, MBS Systems, or similar bookstore management systems)\\r\\n\\tBasic knowledge of digital marketing, SEO, and social media platforms\\r\\n\\tExperience with digital photography and image editing software for product listings\\r\\n\\tFamiliarity with shipping software (UPS, FedEx, USPS) and logistics coordination\\r\\n\\tExperience with inventory management systems\\r\\n\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\n\\r\\n\\tPhysical ability to lift and move up to 50 lbs regularly.\\r\\n\\tAbility to stand for extended periods and perform repetitive tasks.\\r\\n\\tAbility to bend, stoop, and reach to stock shelves and organize merchandise.\\r\\n\\r\\n\\r\\nWork Environment:\\r\\n\\r\\n\\r\\n\\tCultural Context: Requires respect for Native American traditions, values, and protocols; fosters collaboration in a culturally rich environment.\\r\\n\\tWork Setting: Primarily office-based with regular movement throughout campus buildings, classrooms, and administrative spaces.\\r\\n\\tStakeholder Interaction: Regular engagement with students, faculty, staff, and visitors.\\r\\n\\tPhysical Demands: Involves sitting, standing, lifting, and carrying; requires mobility in various campus environments.\\r\\n\\tSafety Focus: Adheres to CMN safety protocols and proper handling of equipment.\\r\\n\\tCollaborative Atmosphere: Works closely with the Student Affairs team in a cooperative, supportive environment.\\r\\n\\tEnvironmental Conditions: Works in climate-controlled settings with occasional outdoor movement between buildings.\\r\\n\\tMission-Focused: Supports the tribal college's mission by maintaining effective technology systems that respect cultural values and traditions.\\r\\n\\tSchedule: May occasionally require evening or weekend hours.\\r\\n\\r\\n\\r\\nLicensure (if appropriate): Teaching certification is helpful but not mandatory.\\r\\n\\r\\n \\r\\n\\r\\nDisclaimer:\\r\\n\\r\\nThe College of the Muscogee Nation (CMN) provides this job description as a general overview of the duties, responsibilities, and qualifications required for the position. Employment with CMN is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified in an employment contract. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. CMN reserves the right to modify or amend this description as necessary.\\r\\n\\r\\nCMN is committed to fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, CMN does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other category protected under applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions.\\r\\n\\r\\nAs a tribal college, CMN operates under the sovereign authority of the Muscogee (Creek) Nation. Employment is governed by tribal law, with federal and state laws applying where appropriate. All compensation, benefits, and job duties are subject to change at the discretion of CMN and in alignment with institutional needs and priorities. By applying for employment with CMN, applicants acknowledge and agree to the terms outlined in this disclaimer.\\r\\n\\r\\nPublic Relations:\\r\\n\\r\\nEssential attributes of any employee of the CMN, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous, and cooperative. As an employee, you are expected to act in a manner that commands the respect of all personnel and students.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"responsibilities\":\"General Summary: \\r\\n\\r\\nUnder the direction of the Bookstore Manager, the E-Commerce & Operations Specialist manages the College of the Muscogee Nation bookstore's online presence and digital sales operations. This position is responsible for maintaining and optimizing the e-commerce website, processing online orders, managing digital inventory, and ensuring seamless integration between online and in-store operations. The specialist also provides in-store customer service, merchandising support, and assists with textbook operations during peak periods. This role supports the College's mission to serve students and the Muscogee (Creek) Nation community through accessible, culturally responsive retail services that enhance the educational experience.\\r\\n\\r\\n \\r\\n\\r\\nPrincipal Duties and Responsibilities:\\r\\n\\r\\nWebsite Management & Content\\r\\n\\r\\n\\r\\n\\tMaintain and update the bookstore's e-commerce website, including textbook information, general merchandise, pricing, inventory availability, and promotional content\\r\\n\\tCreate compelling product descriptions and digital content that drive online sales and reflect the College's identity and cultural values\\r\\n\\tPhotograph and prepare digital assets (product images) for website listings, ensuring professional presentation\\r\\n\\tImplement basic SEO (Search Engine Optimization) practices to improve product discoverability and increase website traffic\\r\\n\\tEnsure mobile compatibility and accessibility of the bookstore website for all users\\r\\n\\tMonitor website performance metrics and recommend improvements to enhance user experience and increase conversions\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOrder Processing & Fulfillment\\r\\n\\r\\n\\r\\n\\tProcess online orders promptly and accurately, ensuring quality control and customer satisfaction.\\r\\n\\tCoordinate fulfillment of online orders, including packaging, shipping to customer addresses, and preparation for in-store pickup.\\r\\n\\tManage shipping logistics and maintain accurate shipping records and tracking information.\\r\\n\\tRespond to customer inquiries via email, phone, and online chat regarding online orders, shipping status, and website navigation.\\r\\n\\tHandle returns, exchanges, and refunds for online purchases in accordance with bookstore policies.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nDigital Inventory & Analytics\\r\\n\\r\\n\\r\\n\\tManage digital inventory accuracy and synchronization between online and physical stock.\\r\\n\\tTrack and analyze sales data to identify trends, popular products, and opportunities for growth.\\r\\n\\tCoordinate with vendors and publishers regarding digital product listings and availability.\\r\\n\\tManage promotional campaigns and seasonal sales through the e-commerce platform.\\r\\n\\tMaintain compliance with payment processing security standards (PCI compliance).\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCustomer Service & Sales\\r\\n\\r\\n\\r\\n\\tOperate Point-of-Sale (POS) system for in-store transactions, including general cashier duties.\\r\\n\\tAssist customers in locating merchandise and answering product questions with knowledge and courtesy.\\r\\n\\tProvide exceptional customer service that reflects the College's values and commitment to student success.\\r\\n\\tOpen and close the bookstore in the absence of the Bookstore Manager, following all security protocols.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nMerchandising & Inventory\\r\\n\\r\\n\\r\\n\\tSupport merchandising displays and inventory processing to create an inviting shopping environment.\\r\\n\\tAssist with receiving, unpacking, pricing, and stocking merchandise.\\r\\n\\tProperly reconcile transactions and prepare deposits at the end of each shift.\\r\\n\\tAssist with textbook distribution, buyback events, and year-end physical inventory.\\r\\n\\tMaintain organized and clean work areas in both the stockroom and sales floor.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTeam Collaboration\\r\\n\\r\\n\\r\\n\\tWork collaboratively with bookstore staff to ensure smooth daily operations.\\r\\n\\tCommunicate effectively with the Bookstore Manager regarding inventory needs, customer feedback, and operational issues.\\r\\n\\tParticipate in staff meetings and training sessions.\\r\\n\\tSupport special events and initiatives that promote the bookstore and College community.\\r\\n\\r\\n\",\"employmentType\":\"PART_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"COLLEGE OF THE MUSCOGEE NATION\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A331CA35C9E5FF10FB9D5D30769178CA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2140 Raven Circle\",\"addressLocality\":\"Okmulgee\",\"addressRegion\":\"OK\",\"postalCode\":74447,\"addressCountry\":\"USA\"}},\"qualifications\":\"Job Specifications: \\r\\n\\r\\nMinimum Education & Experience\\r\\n\\r\\n\\r\\n\\tHigh school diploma or GED required.\\r\\n\\tDemonstrated proficiency with computers, including Microsoft Office Suite (Word, Excel, Outlook).\\r\\n\\tExperience with or ability to quickly learn e-commerce platforms, content management systems (CMS), and Point-of-Sale (POS) systems.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSkills & Competencies\\r\\n\\r\\n\\r\\n\\tStrong written and verbal communication skills for customer service and digital content creation.\\r\\n\\tBasic understanding of online retail operations, including order fulfillment and shipping procedures.\\r\\n\\tAttention to detail and ability to maintain accurate records and inventory.\\r\\n\\tAbility to work independently and manage multiple priorities in a fast-paced environment.\\r\\n\\tStrong organizational and time management skills.\\r\\n\\tCustomer service orientation with a friendly, professional demeanor.\\r\\n\\tProblem-solving skills and ability to handle customer concerns effectively\\r\\n\\r\\n\\r\\nPreferred Requirements\\r\\n\\r\\nEducation & Experience\\r\\n\\r\\n\\r\\n\\tAssociate degree or college coursework in marketing, business, communications, web design, e-commerce, or related field\\r\\n\\t1-2 years of experience in retail, e-commerce, customer service, or related field\\r\\n\\tExperience working in higher education, tribal college, or Native American community settings\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTechnical Skills\\r\\n\\r\\n\\r\\n\\tExperience with e-commerce platforms (e.g., Shopify, WooCommerce, MBS Systems, or similar bookstore management systems)\\r\\n\\tBasic knowledge of digital marketing, SEO, and social media platforms\\r\\n\\tExperience with digital photography and image editing software for product listings\\r\\n\\tFamiliarity with shipping software (UPS, FedEx, USPS) and logistics coordination\\r\\n\\tExperience with inventory management systems\\r\\n\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\n\\r\\n\\tPhysical ability to lift and move up to 50 lbs regularly.\\r\\n\\tAbility to stand for extended periods and perform repetitive tasks.\\r\\n\\tAbility to bend, stoop, and reach to stock shelves and organize merchandise.\\r\\n\\r\\n\\r\\nWork Environment:\\r\\n\\r\\n\\r\\n\\tCultural Context: Requires respect for Native American traditions, values, and protocols; fosters collaboration in a culturally rich environment.\\r\\n\\tWork Setting: Primarily office-based with regular movement throughout campus buildings, classrooms, and administrative spaces.\\r\\n\\tStakeholder Interaction: Regular engagement with students, faculty, staff, and visitors.\\r\\n\\tPhysical Demands: Involves sitting, standing, lifting, and carrying; requires mobility in various campus environments.\\r\\n\\tSafety Focus: Adheres to CMN safety protocols and proper handling of equipment.\\r\\n\\tCollaborative Atmosphere: Works closely with the Student Affairs team in a cooperative, supportive environment.\\r\\n\\tEnvironmental Conditions: Works in climate-controlled settings with occasional outdoor movement between buildings.\\r\\n\\tMission-Focused: Supports the tribal college's mission by maintaining effective technology systems that respect cultural values and traditions.\\r\\n\\tSchedule: May occasionally require evening or weekend hours.\\r\\n\\r\\n\\r\\nLicensure (if appropriate): Teaching certification is helpful but not mandatory.\\r\\n\\r\\n \\r\\n\\r\\nDisclaimer:\\r\\n\\r\\nThe College of the Muscogee Nation (CMN) provides this job description as a general overview of the duties, responsibilities, and qualifications required for the position. Employment with CMN is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified in an employment contract. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. CMN reserves the right to modify or amend this description as necessary.\\r\\n\\r\\nCMN is committed to fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, CMN does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other category protected under applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions.\\r\\n\\r\\nAs a tribal college, CMN operates under the sovereign authority of the Muscogee (Creek) Nation. Employment is governed by tribal law, with federal and state laws applying where appropriate. All compensation, benefits, and job duties are subject to change at the discretion of CMN and in alignment with institutional needs and priorities. By applying for employment with CMN, applicants acknowledge and agree to the terms outlined in this disclaimer.\\r\\n\\r\\nPublic Relations:\\r\\n\\r\\nEssential attributes of any employee of the CMN, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous, and cooperative. As an employee, you are expected to act in a manner that commands the respect of all personnel and students.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"experienceRequirements\":\"Job Specifications: \\r\\n\\r\\nMinimum Education & Experience\\r\\n\\r\\n\\r\\n\\tHigh school diploma or GED required.\\r\\n\\tDemonstrated proficiency with computers, including Microsoft Office Suite (Word, Excel, Outlook).\\r\\n\\tExperience with or ability to quickly learn e-commerce platforms, content management systems (CMS), and Point-of-Sale (POS) systems.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSkills & Competencies\\r\\n\\r\\n\\r\\n\\tStrong written and verbal communication skills for customer service and digital content creation.\\r\\n\\tBasic understanding of online retail operations, including order fulfillment and shipping procedures.\\r\\n\\tAttention to detail and ability to maintain accurate records and inventory.\\r\\n\\tAbility to work independently and manage multiple priorities in a fast-paced environment.\\r\\n\\tStrong organizational and time management skills.\\r\\n\\tCustomer service orientation with a friendly, professional demeanor.\\r\\n\\tProblem-solving skills and ability to handle customer concerns effectively\\r\\n\\r\\n\\r\\nPreferred Requirements\\r\\n\\r\\nEducation & Experience\\r\\n\\r\\n\\r\\n\\tAssociate degree or college coursework in marketing, business, communications, web design, e-commerce, or related field\\r\\n\\t1-2 years of experience in retail, e-commerce, customer service, or related field\\r\\n\\tExperience working in higher education, tribal college, or Native American community settings\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTechnical Skills\\r\\n\\r\\n\\r\\n\\tExperience with e-commerce platforms (e.g., Shopify, WooCommerce, MBS Systems, or similar bookstore management systems)\\r\\n\\tBasic knowledge of digital marketing, SEO, and social media platforms\\r\\n\\tExperience with digital photography and image editing software for product listings\\r\\n\\tFamiliarity with shipping software (UPS, FedEx, USPS) and logistics coordination\\r\\n\\tExperience with inventory management systems\\r\\n\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\n\\r\\n\\tPhysical ability to lift and move up to 50 lbs regularly.\\r\\n\\tAbility to stand for extended periods and perform repetitive tasks.\\r\\n\\tAbility to bend, stoop, and reach to stock shelves and organize merchandise.\\r\\n\\r\\n\\r\\nWork Environment:\\r\\n\\r\\n\\r\\n\\tCultural Context: Requires respect for Native American traditions, values, and protocols; fosters collaboration in a culturally rich environment.\\r\\n\\tWork Setting: Primarily office-based with regular movement throughout campus buildings, classrooms, and administrative spaces.\\r\\n\\tStakeholder Interaction: Regular engagement with students, faculty, staff, and visitors.\\r\\n\\tPhysical Demands: Involves sitting, standing, lifting, and carrying; requires mobility in various campus environments.\\r\\n\\tSafety Focus: Adheres to CMN safety protocols and proper handling of equipment.\\r\\n\\tCollaborative Atmosphere: Works closely with the Student Affairs team in a cooperative, supportive environment.\\r\\n\\tEnvironmental Conditions: Works in climate-controlled settings with occasional outdoor movement between buildings.\\r\\n\\tMission-Focused: Supports the tribal college's mission by maintaining effective technology systems that respect cultural values and traditions.\\r\\n\\tSchedule: May occasionally require evening or weekend hours.\\r\\n\\r\\n\\r\\nLicensure (if appropriate): Teaching certification is helpful but not mandatory.\\r\\n\\r\\n \\r\\n\\r\\nDisclaimer:\\r\\n\\r\\nThe College of the Muscogee Nation (CMN) provides this job description as a general overview of the duties, responsibilities, and qualifications required for the position. Employment with CMN is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified in an employment contract. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. CMN reserves the right to modify or amend this description as necessary.\\r\\n\\r\\nCMN is committed to fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, CMN does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other category protected under applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions.\\r\\n\\r\\nAs a tribal college, CMN operates under the sovereign authority of the Muscogee (Creek) Nation. Employment is governed by tribal law, with federal and state laws applying where appropriate. All compensation, benefits, and job duties are subject to change at the discretion of CMN and in alignment with institutional needs and priorities. By applying for employment with CMN, applicants acknowledge and agree to the terms outlined in this disclaimer.\\r\\n\\r\\nPublic Relations:\\r\\n\\r\\nEssential attributes of any employee of the CMN, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous, and cooperative. As an employee, you are expected to act in a manner that commands the respect of all personnel and students.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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"qualifications": "<p style=\"text-align:justify;\"><span><b><i><span style=\"font-family:'Times New Roman', serif;\">Job Specifications</span></i></b><span style=\"font-family:'Times New Roman', serif;\">: </span></span></p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Minimum Education & Experience</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">High school diploma or GED required.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Demonstrated proficiency with computers, including Microsoft Office Suite (Word, Excel, Outlook).</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Experience with or ability to quickly learn e-commerce platforms, content management systems (CMS), and Point-of-Sale (POS) systems.</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Skills & Competencies</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Strong written and verbal communication skills for customer service and digital content creation.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Basic understanding of online retail operations, including order fulfillment and shipping procedures.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Attention to detail and ability to maintain accurate records and inventory.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ability to work independently and manage multiple priorities in a fast-paced environment.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Strong organizational and time management skills.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Customer service orientation with a friendly, professional demeanor.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Problem-solving skills and ability to handle customer concerns effectively</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p><span style=\"line-height:normal;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Preferred Requirements</span></i></b></span></p>\r\n\r\n<p><span style=\"line-height:normal;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Education & Experience</span></i></b></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Associate degree or college coursework in marketing, business, communications, web design, e-commerce, or related field</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">1-2 years of experience in retail, e-commerce, customer service, or related field</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Experience working in higher education, tribal college, or Native American community settings</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><b><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Technical Skills</span></span></b></span></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Experience with e-commerce platforms (e.g., Shopify, WooCommerce, MBS Systems, or similar bookstore management systems)</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Basic knowledge of digital marketing, SEO, and social media platforms</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Experience with digital photography and image editing software for product listings</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Familiarity with shipping software (UPS, FedEx, USPS) and logistics coordination</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Experience with inventory management systems</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p><span style=\"line-height:normal;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Physical Requirements:</span></i></b></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Physical ability to lift and move up to 50 lbs regularly.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ability to stand for extended periods and perform repetitive tasks.</span></span></span></span></span></li>\r\n\t<li><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span style=\"vertical-align:baseline;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Ability to bend, stoop, and reach to stock shelves and organize merchandise.</span></span></span></span></span></li>\r\n</ol>\r\n\r\n<p><span style=\"line-height:normal;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Work Environment:</span></i></b></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Cultural Context:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Requires respect for Native American traditions, values, and protocols; fosters collaboration in a culturally rich environment.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Work Setting:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Primarily office-based with regular movement throughout campus buildings, classrooms, and administrative spaces.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Stakeholder Interaction:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Regular engagement with students, faculty, staff, and visitors.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Physical Demands:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Involves sitting, standing, lifting, and carrying; requires mobility in various campus environments.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Safety Focus:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Adheres to CMN safety protocols and proper handling of equipment.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Collaborative Atmosphere:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Works closely with the Student Affairs team in a cooperative, supportive environment.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Environmental Conditions:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Works in climate-controlled settings with occasional outdoor movement between buildings.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Mission-Focused:</span></b><span style=\"font-family:'Times New Roman', serif;\"> Supports the tribal college's mission by maintaining effective technology systems that respect cultural values and traditions.</span></span></span></li>\r\n\t<li><span style=\"line-height:normal;\"><span><b><span style=\"font-family:'Times New Roman', serif;\">Schedule:</span></b><span style=\"font-family:'Times New Roman', serif;\"> May occasionally require evening or weekend hours.</span></span></span></li>\r\n</ol>\r\n\r\n<p style=\"margin-right:19px;text-align:justify;\"><span style=\"line-height:normal;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Licensure (if appropriate): </span></i></b><span style=\"font-family:'Times New Roman', serif;\">Teaching </span><span style=\"font-family:'Times New Roman', serif;\">certification is helpful but not mandatory.</span></span></p>\r\n\r\n<p style=\"margin-right:19px;text-align:justify;\"> </p>\r\n\r\n<p><span style=\"line-height:normal;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Disclaimer:</span></i></b></span></p>\r\n\r\n<p><span style=\"line-height:normal;\"><span style=\"font-family:'Times New Roman', serif;\">The College of the Muscogee Nation (CMN) provides this job description as a general overview of the duties, responsibilities, and qualifications required for the position. Employment with CMN is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, unless otherwise specified in an employment contract. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. CMN reserves the right to modify or amend this description as necessary.</span></span></p>\r\n\r\n<p><span style=\"line-height:normal;\"><span style=\"font-family:'Times New Roman', serif;\">CMN is committed to fostering a diverse and inclusive work environment. As an Equal Opportunity Employer, CMN does not discriminate against any employee or applicant based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other category protected under applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions.</span></span></p>\r\n\r\n<p><span style=\"line-height:normal;\"><span style=\"font-family:'Times New Roman', serif;\">As a tribal college, CMN operates under the sovereign authority of the Muscogee (Creek) Nation. Employment is governed by tribal law, with federal and state laws applying where appropriate. All compensation, benefits, and job duties are subject to change at the discretion of CMN and in alignment with institutional needs and priorities. By applying for employment with CMN, applicants acknowledge and agree to the terms outlined in this disclaimer.</span></span></p>\r\n\r\n<p><span style=\"line-height:normal;\"><b><i><span style=\"font-family:'Times New Roman', serif;\">Public Relations:</span></i></b></span></p>\r\n\r\n<p style=\"margin-top:4px;margin-right:19px;text-align:justify;text-indent:0.15pt;\"><span style=\"line-height:normal;\"><span style=\"font-size:11.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">Essential attributes of any employee of the CMN, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous, and cooperative. As an employee, you are expected to act in a manner that commands the respect of all personnel and students.</span></span></span></p>\r\n\r\n<p style=\"margin-top:4px;margin-right:19px;text-align:justify;text-indent:0.15pt;\"> </p>\r\n\r\n<p> </p>\r\n",
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