Customer Care Coordinator - Italian Speaking

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  "last_changed_at": "2026-06-06T13:52:35.628Z",
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    "raw": "Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.\n The Customer Care Coordinator is responsible for supporting AGCO’s dealer network by responding to inquiries and resolving order-related issues through multiple channels (chatbot, email, phone) within defined service levels. The role requires close collaboration with internal departments such as Logistics, Shipping, and Sales to ensure high-quality service delivery and dealer satisfaction. The position may require extended hours and occasional travel to support peak periods and for training purposes.\n Your Impact:\n Respond to dealer inquiries via phone, email, and chatbot within target times using Salesforce, serving as a liaison to internal departments for service requests.\n Monitor and follow up on back-orders, ensure proper stock allocation, perform manual order checks and allocations in OASIS, and proactively manage VOR (Vehicle Off Road) escalations.\n Work with Logistics and Shipping to resolve freight issues, support the returns and claims process (including collections and REMAN parts), and manage supplier invoicing.\n Maintain dealer account data, support manual order entry and status updates for the AGCO Braganza factory, and archive export invoices for audit compliance with Italian legal requirements.\n Provide support during the Harvest Program and extended service hours during peak periods, ensuring continuous compliance with internal policies, controls, and service standards.\n Your Experience and Qualifications:\n Bachelor’s degree in a relevant field.\n 2-3 years relevant experience in Customer/Dealership Support/Order Management\n Fluency in Italian is required.\n Fluency in Polish and/",
    "city": "Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. The Customer Care Coordinator is responsible for supporting AGCO’s dealer network by responding to inquiries and resolving order-related issues through multiple channels (chatbot",
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    "country": "United States",
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  "inferred_at": "2026-06-06T18:50:33.799Z",
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    "language": "en",
    "location": {
      "raw": "Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.\n The Customer Care Coordinator is responsible for supporting AGCO’s dealer network by responding to inquiries and resolving order-related issues through multiple channels (chatbot, email, phone) within defined service levels. The role requires close collaboration with internal departments such as Logistics, Shipping, and Sales to ensure high-quality service delivery and dealer satisfaction. The position may require extended hours and occasional travel to support peak periods and for training purposes.\n Your Impact:\n Respond to dealer inquiries via phone, email, and chatbot within target times using Salesforce, serving as a liaison to internal departments for service requests.\n Monitor and follow up on back-orders, ensure proper stock allocation, perform manual order checks and allocations in OASIS, and proactively manage VOR (Vehicle Off Road) escalations.\n Work with Logistics and Shipping to resolve freight issues, support the returns and claims process (including collections and REMAN parts), and manage supplier invoicing.\n Maintain dealer account data, support manual order entry and status updates for the AGCO Braganza factory, and archive export invoices for audit compliance with Italian legal requirements.\n Provide support during the Harvest Program and extended service hours during peak periods, ensuring continuous compliance with internal policies, controls, and service standards.\n Your Experience and Qualifications:\n Bachelor’s degree in a relevant field.\n 2-3 years relevant experience in Customer/Dealership Support/Order Management\n Fluency in Italian is required.\n Fluency in Polish and/",
      "city": "Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. The Customer Care Coordinator is responsible for supporting AGCO’s dealer network by responding to inquiries and resolving order-related issues through multiple channels (chatbot",
      "region": null,
      "country": "United States",
      "is_remote": true,
      "confidence": 0.95
    },
    "countries": [
      "United States"
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  "remote_policy": "remote",
  "salary_period": "hour",
  "workplace_type": "remote",
  "salary_currency": null
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