Sales Support Administrator (Maternity Cover)

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  "location": {
    "raw": "Glasgow, G3 8EP, United Kingdom",
    "city": "Glasgow",
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  "inferred_at": "2026-06-06T10:28:55.761Z",
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{
  "list_job": {
    "id": "82",
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    "location": {
      "city": "Glasgow",
      "state": null
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    "departmentId": "18601",
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    "jobOpeningName": "Sales Support Administrator (Maternity Cover)",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Temporary"
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  "detail_job_opening": {
    "location": {
      "city": "Glasgow",
      "state": null,
      "postalCode": "G3 8EP",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-05-19",
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    "description": "<p><span style=\"font-weight: bold\">About Fleet Alliance</span></p>\n<p><br>As part of Global Vehicle Group (GVG) – the UK’s largest and most diverse B2B leasing broker – Fleet Alliance is a multi-award-winning fleet management and salary sacrifice scheme provider. We manage over 70,000 vehicles with a combined funded value exceeding £2.5 billion. Our market-leading Fleet 360 model ensures the best combination of advice, products, competitive pricing, and outstanding service. We utilize our cloud-based fleet management suite e-Fleet and our award-winning smartphone app e-Fleet Mobile to deliver excellent service to clients. Our dedicated team provides named contacts for account management and award-winning customer service. We're also really nice people!</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The role</span></p>\n<p><br></p>\n<p>We are looking for an experienced Administrator to join our Sales Support Team.</p>\n<p><br></p>\n<p>You will provide administrative support to the sales support team, processing new vehicle order and ensuring excellent levels of service for our customers.</p>\n<p><br></p>\n<p>This is a temporary fixed-term opportunity expected to last approximately 12 months.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What will I be doing</span></p>\n<p><br></p>\n<ul>\n<li><span>Processing of new orders from all sales channels within the business.</span></li>\n<li><span>Complete pre order checks and place order with dealerships/manufacturers.</span></li>\n<li><span>Promptly and professionally receive all telephone calls (overspill from reception).</span></li>\n<li><span>Support sales staff by developing an interest in orders, incoming calls and general business.</span></li>\n<li><span>Communicate professionally with sales staff and deliver solutions when issues<br>arise.</span></li>\n<li><span>Secure finance quotation and manage the anti-money laundering checks process.</span></li>\n<li><span>Assist with dealer to secure escalations.</span></li>\n<li><span>Complete delivery today calls to customers to ensure everything went smoothly with delivery.</span></li>\n<li><span>Adept at using CRM and ensuring that the system is kept updated.</span></li>\n<li><span>Deal with ad hoc queries from customers, and provide information as required.</span></li>\n<li><span>Cover for other roles and Reception when required.</span></li>\n<li><span><span>Conducting weekly follow-ups on outstanding administration fees with customers and reporting actions and outcomes to line management.</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What will I need to succeed </span></p>\n<p><br></p>\n<ul>\n<li>Experience in a customer facing administrative role</li>\n<li>Excellent telephone and customer service skills</li>\n<li>High standard of written and verbal communication with great attention to detail</li>\n<li>Experienced in a role with multiple computer systems and varying demands</li>\n<li>Comfortable handling complaints when required and helping to meet customer needs</li>\n<li>Highly competent in computer packages including CRM, databases, Excel and Word</li>\n<li>Problem solving ability</li>\n<li>Willingness to cover other roles when required </li>\n<li>Knowledge of vehicles and the sector is beneficial</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why you will love working with us</span></p>\n<p><br></p>\n<p>Fleet Alliance is based in SkyPark, Glasgow, a dynamic setting that boasts stunning Glasgow panoramas and our offices have a lively and collaborative work culture.</p>\n<p><br></p>\n<p>These aren’t just empty words either, with our business being recognised as a UK Great Place to Work for 13 consecutive years.</p>\n<p><br></p>\n<p>Fleet Alliance has flexible working hours and a pattern of 2 days working from home and 3 in the office, which means that you can achieve a better life balance.</p>\n<p><br></p>\n<p>We offer an industry-leading personal benefits package which includes:</p>\n<p><br></p>\n<ul>\n<li>35 days holidays plus 2 duvet days, a shopping day, a volunteering and your birthday off every year!</li>\n<li>Annual Birthday Voucher, Wellbeing Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events</li>\n<li>A wide array of flexible benefits to choose from such as cinema tickets, gym memberships and health benefits</li>\n</ul>\n<p><br></p>\n<p>If you’re attracted to working our distinctive and flexible culture, then joining Fleet Alliance might be the right move for you.</p>\n<p><br>To learn more about Fleet Alliance being a Great place to work visit:</p>\n<p><br></p>\n<p><a href=\"https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.greatplacetowork.co.uk%2Fcertified-company%2F1241004&amp;data=05%7C02%7Cselena.drake%40fleetalliance.co.uk%7C2c00a4e696274cbdd4c008dd403939b4%7C09285e151dd140df9a05f22917d59e62%7C0%7C0%7C638737336755230529%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=5tm7%2FN7WoQxfkCmsjFMDNd3j3vt7Lq%2Fi9XYef5j1Lak%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener noreferrer\">Working at Fleet Alliance Limited | Great Place To Work® UK</a></p>",
    "compensation": null,
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    "jobOpeningName": "Sales Support Administrator (Maternity Cover)",
    "departmentLabel": "Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://fleetalliance.bamboohr.com/careers/82",
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