Head of Digital Agency

{
  "content_hash": "289c1c357a1c24e601a2d0ba4e2330f837a4e37b504cdc6d6ca83a7889855684",
  "source_hash": "31df3dc1a830588c7dc5736eb92465a186e37e3b624ebcc9cb02dd98610d5940",
  "last_changed_at": "2026-05-30T06:10:53.732Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Bengaluru, 560001, India",
    "city": "Bengaluru",
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:32:12.578Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Bengaluru, 560001, India",
      "city": "Bengaluru",
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": "hybrid",
  "salary_period": null,
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "517",
    "isRemote": null,
    "location": {
      "city": "Bengaluru",
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": null,
    "locationType": "2",
    "jobOpeningName": "Head of Digital Agency",
    "departmentLabel": null,
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Bengaluru",
      "state": null,
      "postalCode": "560001",
      "addressCountry": "India"
    },
    "datePosted": "2026-04-23",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">Role: Head of Digital Agency</span></p>\n<p><span style=\"font-weight: bold\">Location: Bangalore/Mumbai (Hybrid)</span></p>\n<p><span style=\"font-weight: bold\">Job type: Full time, Permanent </span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><span>This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week.</span></span><br></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Why QS?</span></p>\n<p><br></p>\n<p>At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.</p>\n<p><br></p>\n<p>It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.</p>\n<p><br></p>\n<p>Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.</p>\n<p><br></p>\n<p>At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.</p>\n<p><br></p>\n<p>We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The role</span></p>\n<p><br><br></p>\n<p><span>QS is looking for an experienced digital agency leader to take ownership of our internal agency function and support scaling it for growth. This is not a greenfield build - you'll be inheriting an established team and existing client base, and your mandate is to raise the bar: sharper campaign execution, stronger processes, and a team that consistently delivers measurable results for university clients recruiting international students.</span></p>\n<p><span>This is a leadership role, working at the intersection of media, data, and higher education marketing. You'll work with a unique client based, QS-owned platforms and paid media channels to deliver complex, multi-channel student recruitment campaigns that drive brand and reputation, leads and ultimately enrolments for our university partners.</span></p>\n<p><span>If you're looking for a role where you can make a tangible impact, improving campaign quality, building team capability, and growing a profitable agency business - this is it.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Role responsibilities</span></p>\n<p><br><br></p>\n<p><em><span>Campaign Delivery &amp; Performance</span></em></p>\n<ul>\n<li><span>Own end-to-end delivery of student recruitment marketing campaigns across digital, social platforms and owned media - from strategy through to reporting</span></li>\n<li><span>Drive continuous campaign optimisation, using audience data and performance analytics to improve outcomes and demonstrate clear ROI against client KPIs</span></li>\n<li><span>Serve as the internal subject matter expert on student demand behaviour, media best practice, and competitor activity in the international higher education space</span></li>\n</ul>\n<p><em><span>Client Management &amp; Growth</span></em></p>\n<ul>\n<li><span>Lead the client management model for agency delivery - covering onboarding, campaign strategy, in-flight reporting, and retention</span></li>\n<li><span>Build strong, commercially-focused client relationships that position QS as a trusted digital marketing partner for university recruitment teams</span></li>\n<li><span>Identify opportunities to grow client value through expanded services and improved campaign performance</span></li>\n</ul>\n<p><em><span>Team &amp; Operations</span></em></p>\n<ul>\n<li><span>Manage and develop the existing team, instilling a high-performance culture focused on quality, accountability, and efficiency</span></li>\n<li><span>Implement and refine ways of working - including briefing, trafficking, reporting workflows, and cross-functional collaboration with central marketing, content, and automation teams</span></li>\n<li>Work closely with the product team to feed client and operational insights into the product roadmap</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key skills and experience</span></p>\n<p><br><br></p>\n<p><span>You're an experienced agency or ad operations professional who thrives in a structured, delivery-focused environment. You know how to get the best out of a team, run tight processes, and keep campaigns on track without losing sight of the bigger commercial picture.</span></p>\n<p><br></p>\n<p><span>Specifically, you'll bring:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span>Agency or ad operations leadership experience</span></span><span>, ideally from a media owner, publisher, or specialist agency — you understand both the sell-side and the execution side of digital campaigns</span></li>\n<li><span style=\"font-weight: bold\"><span>Higher education sector knowledge</span></span><span> — you're familiar with international student recruitment marketing and the complexity of multi-market, multi-channel university campaigns</span></li>\n<li><span style=\"font-weight: bold\"><span>Hands-on campaign management expertise</span></span><span> — you've run complex media plans and know what good looks like across paid social, digital display, content, and lead generation</span></li>\n<li><span style=\"font-weight: bold\"><span>Strong analytical capability</span></span><span> — you're comfortable working with audience data, traffic analytics, and channel performance metrics to drive optimisation decisions</span></li>\n<li><span style=\"font-weight: bold\"><span>Operational rigour</span></span><span> — you build efficient processes, hold teams to high standards, and create clarity around roles, workflows, and accountability</span></li>\n<li><span style=\"font-weight: bold\"><span>People leadership</span></span><span> — you develop talent, manage performance constructively, and create an environment where people do their best work</span></li>\n<li><span style=\"font-weight: bold\"><span>A proactive, solutions-first mindset</span></span><span> — you spot problems before they escalate, propose practical fixes, and drive things forward without waiting to be asked</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">So, who are we and what do we do?</span></p>\n<p><br></p>\n<p>QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.</p>\n<p><br></p>\n<p>We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.</p>\n<p><br></p>\n<p>Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.</p>\n<p><br></p>\n<p>Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.</p>\n<p><br></p>\n<p>With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">We take investing in our people very seriously.</span></p>\n<p><br></p>\n<ul></ul>\n<p><span style=\"font-weight: bold\">As standard you will have: </span></p>\n<p><br></p>\n<ul>\n<li>Competitive base salary  </li>\n<li>Access to an annual bonus scheme (for qualifying roles only) </li>\n<li>21 days annual leave – increasing to 23 days after 5 years’ service + 8 days casual leave </li>\n</ul>\n<ul>\n<li>15 days holiday for the year 2026</li>\n<li>Enhanced maternity and paternity leave  </li>\n<li>Access to Provident Fund and Pension Fund Scheme  </li>\n<li>Group Medical Insurance </li>\n<li>A vibrant social environment and multicultural and multinational culture </li>\n</ul>\n<p><br></p>\n<p>But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:</p>\n<p><br></p>\n<ul>\n<li>Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation</li>\n<li>A focus on welfare which is led by our global wellness team, with mental health first aiders globally</li>\n<li>Access to a variety of diversity and inclusion initiatives and groups</li>\n<li>Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event</li>\n<li>Support for volunteering and study leave</li>\n<li>Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips</li>\n<li>Options to join our outstanding global Mentorship programme</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Like what you’ve heard? Great, apply now!</span></p>\n<p><br></p>\n<p><span>As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Equal opportunities</span></p>\n<p><br></p>\n<p>QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. </p>\n<p><br></p>\n<p><span>Please keep an eye on your spam / junk email folder for correspondence from BambooHR</span></p>\n<p><br></p>",
    "compensation": null,
    "departmentId": null,
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": "18458",
    "jobOpeningName": "Head of Digital Agency",
    "departmentLabel": "",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Senior Manager/Supervisor",
    "jobOpeningShareUrl": "https://qs.bamboohr.com/careers/517",
    "employmentStatusLabel": "Full-Time"
  }
}