Senior Manager of Product Operations

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    "ExternalDescriptionStr": "<p style=\"line-height:105%;margin-bottom:10.0pt;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>The Opportunity:&nbsp;</strong></span></p><p style=\"margin:12.0pt 0in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">We are seeking a Senior Manager to help scale and optimize&nbsp;how our 30-person Product Management team operates. You’ll design and run the systems, processes, and tools that help our product teams deliver impactful software efficiently — enabling clarity, consistency, and data-driven decision-making.&nbsp;</span></span></p><p style=\"line-height:105%;margin-bottom:6.0pt;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\">Your mission will be to champion continuous improvement and a culture of transparency and impact. You will ensure that every product manager, designer, and engineer can move faster with confidence and alignment.&nbsp;</span></span></p><p style=\"line-height:105%;margin-bottom:6.0pt;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\">You will report to the Sr. Director of Product Operations and help implement and improve the product operating model, portfolio governance, and tooling across the teams.&nbsp;</span></span></p><p style=\"line-height:105%;margin-bottom:6.0pt;\">&nbsp;</p><p style=\"line-height:105%;margin-bottom:6.0pt;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>What You Will Do:&nbsp;</strong></span></p><p style=\"margin:12.0pt 0in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\"><strong>Strategic Leadership&nbsp;</strong></span></span></p><ul style=\"list-style-type:disc;\"><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Serve as a trusted advisor to Product team leaders on operational excellence and organizational effectiveness.&nbsp;</span></span></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Identify strategic opportunities to improve product maturity and capabilities.&nbsp;</span></span></li></ul><p style=\"margin:12.0pt 0in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\"><strong>Cross-Functional Alignment</strong></span></span></p><ul style=\"list-style-type:disc;\"><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Act as connective tissue across Product, Engineering, Design, and Go-To-Market teams to drive transformation and ensure alignment.&nbsp;</span></span></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Ensure smooth communication, visibility, and accountability across all stakeholders.&nbsp;</span></span></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Drive onboarding, training, and change management for new tools and processes.&nbsp;</span></span></li></ul><p style=\"margin:12.0pt 0in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\"><strong>Operational Excellence</strong></span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"margin-top:12.0pt;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Design, implement, and continuously improve the product organization’s operating model — strategic portfolio reviews, roadmap governance, discovery workflows, and stakeholder engagement models.&nbsp;</span></span></p></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Define scalable processes and best practices and drive continuous improvement in product operations. Troubleshoot product-related process bottlenecks across the company.&nbsp;</span></span></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Help facilitate adoption of new AI solutions to drive scale in Product and in Product’s partnership with other teams.&nbsp;</span></span></li></ul><h2 style=\"margin:14.95pt 0in;\"><span style=\"color:windowtext;font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\"><strong>Success Metrics:</strong></span></span></h2><ul style=\"list-style-type:disc;\"><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Improved satisfaction among business, product, and engineering stakeholders&nbsp;</span></span></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Measurable improvement in portfolio alignment to business outcomes and product-enabled velocity in releasing new features and products&nbsp;</span></span></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Consistent use and adoption of product ops frameworks and tools</span></span></li><li><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;\">Reduction in product planning and release cycle time&nbsp;</span></span></li></ul><p style=\"line-height:105%;margin-bottom:6.0pt;\">&nbsp;</p><p style=\"line-height:105%;margin-bottom:6.0pt;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>What You Will Bring:</strong></span></p><p style=\"line-height:115%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\"><strong>Qualifications</strong></span></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:115%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">5 years of progressive experience in product management, product operations, strategy consulting, or technical program management in medium-to-large software product organizations with 5+ product teams.&nbsp;</span></span></li><li style=\"line-height:115%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">Demonstrated experience in completing successful product operations modernization initiatives. &nbsp;</span></span></li><li style=\"line-height:115%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">Excellent communication skills and the&nbsp;proven ability to influence cross-functional teams and senior executives.&nbsp;</span></span></li><li style=\"line-height:115%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">Proficiency with modern product tools and the willingness to critically examine new ones.&nbsp;</span></span></li></ul><p style=\"line-height:115%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\"><strong>Preferred Skills</strong></span></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:115%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">Experience in health tech. &nbsp;</span></span></li></ul><p style=\"line-height:115%;\">&nbsp;</p><p style=\"line-height:105%;margin-bottom:6.0pt;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><strong>About Us</strong></span></p><p style=\"background-color:white;line-height:105%;margin-bottom:6.0pt;\"><span style=\"color:black;font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\">Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in </span></span><span style=\"background-color:white;color:black;font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\">healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States.&nbsp; Our software enables real-time solutions for wireless information exchange and communication between office staff, field staff, and physicians.&nbsp;</span></span></p><p style=\"background-color:white;line-height:105%;margin-bottom:6.0pt;\"><span style=\"background-color:white;color:black;font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\">Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care.&nbsp; Our employees work in a culture that is guided by&nbsp;</span></span><span style=\"color:black;font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"><strong>CARES</strong> values: Care, Act, Respect, Excel, and Smile</span></span><span style=\"background-color:white;color:black;font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"> (a positive attitude).&nbsp; If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career.&nbsp; We are hiring team members who want to make a difference.&nbsp;</span></span></p><h1 style=\"line-height:105%;margin:6.0pt 0in;\"><span style=\"color:windowtext;font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"><strong>What You Can Expect from Us&nbsp;</strong></span></span></h1><p style=\"line-height:105%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\">At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.&nbsp;</span></span></p><p style=\"line-height:105%;\">&nbsp;</p><p style=\"line-height:105%;margin-left:.25in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"><strong>Meaningful work.</strong> Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.&nbsp;</span></span></p><p style=\"line-height:105%;margin-left:.25in;\">&nbsp;</p><p style=\"line-height:105%;margin-left:.25in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"><strong>Leaders who care.</strong> President Luke Rutledge has continued the mission to create a culture that cares – one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.&nbsp;</span></span></p><p style=\"line-height:105%;margin-left:.25in;\">&nbsp;</p><p style=\"line-height:105%;margin-left:.25in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"><strong>Flexibility.</strong> We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.</span></span></p><p style=\"line-height:105%;margin-left:.25in;\">&nbsp;</p><p style=\"line-height:105%;margin-left:.25in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"><strong>A company that gives back.</strong> Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.</span></span></p><p style=\"line-height:105%;\">&nbsp;</p><p style=\"line-height:105%;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:11.0pt;line-height:105%;\"><strong>Sound like a good fit? We’d love to hear from you.</strong></span></span></p><p style=\"line-height:105%;\">&nbsp;</p><p style=\"line-height:105%;\"><span style=\"color:black;font-family:&quot;Helvetica Neue&quot;;\"><span style=\"font-size:10.0pt;\"><strong>This position does not provide sponsorship.</strong>&nbsp; All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.</span></span></p>",
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