Patient Services Representative

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    "requisitionDescription": "<p data-start=\"124\" data-end=\"282\" data-pasted=\"true\"><strong data-start=\"124\" data-end=\"282\"><span style=\"color: rgb(0, 0, 0);\">Mobility Bone &amp; Joint Institute (MBJI), a division of Northeast Orthopaedic Alliance, is seeking Patient Service Representatives to join our growing team.</span></strong></p><p data-start=\"284\" data-end=\"808\"><span style=\"color: rgb(0, 0, 0);\">In this role, you will serve as the first point of contact for our patients&mdash;managing inbound and outbound calls, welcoming patients to the practice, and helping to identify and address their healthcare needs. You will be responsible for accurately registering patients in our EMR (Athena) to ensure efficient scheduling and a seamless visit experience. Additional responsibilities include patient check-in, collecting copays and outstanding balances, managing referrals, and supporting other front desk operations as needed.</span></p><p data-start=\"810\" data-end=\"892\"><span style=\"color: rgb(0, 0, 0);\">Experience with Athena EMR and bilingual proficiency (English/Spanish) are a plus.</span></p><p data-start=\"894\" data-end=\"1211\"><span style=\"color: rgb(0, 0, 0);\">MBJI is a thriving, independent, multi-specialty practice with more than 20 providers specializing in orthopedics, spine, rheumatology, interventional pain management, and podiatry. We have locations in Andover and Haverhill, MA, as well as Salem, NH. Candidates must be willing to travel between locations as needed.</span></p><p data-start=\"1213\" data-end=\"1409\"><span style=\"color: rgb(0, 0, 0);\">We offer excellent benefits and opportunities for professional growth and advancement within the organization. Join the team at MBJI and be part of a collaborative and patient-focused environment.</span></p><p data-start=\"1411\" data-end=\"1433\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1411\" data-end=\"1431\">Position Details</strong></span></p><ul data-start=\"1434\" data-end=\"1547\"><li data-section-id=\"2xnocm\" data-start=\"1434\" data-end=\"1461\" style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1436\" data-end=\"1449\">Job Type:</strong> Full-time</li><li data-section-id=\"1wy8s1s\" data-start=\"1462\" data-end=\"1521\" style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1464\" data-end=\"1482\">Work Location:</strong> Multiple locations (travel required)</li><li data-section-id=\"195lmtf\" data-start=\"1522\" data-end=\"1547\" style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1524\" data-end=\"1542\">Work Remotely:</strong> No</li></ul><p data-start=\"1549\" data-end=\"1563\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1549\" data-end=\"1561\">Schedule</strong></span></p><ul data-start=\"1564\" data-end=\"1614\"><li data-section-id=\"1b9bd36\" data-start=\"1564\" data-end=\"1584\" style=\"color: rgb(0, 0, 0);\">Monday to Friday</li><li data-section-id=\"alnas4\" data-start=\"1585\" data-end=\"1598\" style=\"color: rgb(0, 0, 0);\">Day shift</li><li data-section-id=\"2ggwh5\" data-start=\"1599\" data-end=\"1614\" style=\"color: rgb(0, 0, 0);\">No weekends</li></ul><p data-start=\"1616\" data-end=\"1630\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1616\" data-end=\"1628\">Benefits</strong></span></p><ul data-start=\"1631\" data-end=\"1891\"><li data-section-id=\"1s215mf\" data-start=\"1631\" data-end=\"1641\" style=\"color: rgb(0, 0, 0);\">401(k)</li><li data-section-id=\"6rixw7\" data-start=\"1642\" data-end=\"1682\" style=\"color: rgb(0, 0, 0);\">Health, dental, and vision insurance</li><li data-section-id=\"7abmn5\" data-start=\"1683\" data-end=\"1722\" style=\"color: rgb(0, 0, 0);\">Dependent health insurance coverage</li><li data-section-id=\"1r0c37n\" data-start=\"1723\" data-end=\"1756\" style=\"color: rgb(0, 0, 0);\">Disability and life insurance</li><li data-section-id=\"1japltx\" data-start=\"1757\" data-end=\"1792\" style=\"color: rgb(0, 0, 0);\">Flexible Spending Account (FSA)</li><li data-section-id=\"199k6u1\" data-start=\"1793\" data-end=\"1825\" style=\"color: rgb(0, 0, 0);\">Health Savings Account (HSA)</li><li data-section-id=\"1v9gkq9\" data-start=\"1826\" data-end=\"1857\" style=\"color: rgb(0, 0, 0);\">Paid vacation and sick time</li><li data-section-id=\"zs8cf8\" data-start=\"1858\" data-end=\"1891\" style=\"color: rgb(0, 0, 0);\">Opportunities for advancement</li></ul><p data-start=\"1893\" data-end=\"1919\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1893\" data-end=\"1917\">Preferred Experience</strong></span></p><ul data-start=\"1920\" data-end=\"1952\"><li data-section-id=\"4fhs4u\" data-start=\"1920\" data-end=\"1952\" style=\"color: rgb(0, 0, 0);\">Patient registration: 1 year</li></ul>\n<br/>Monday-Friday, 7:45AM-4:30PM",
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