Engine Field Service Technician - Level III

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    "Title": "Engine Field Service Technician - Level III",
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        "AddressLine1": "10 Parc Industriel CFCIM d'Ouled Salah",
        "AddressLine2": "Industrial Park of Ouled Salah",
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    "ShortDescriptionStr": "A customer-focused individual contributor who demonstrates proficiency in completing complex diagnostics, repairs, overhauls, and rebuilds on multiple engine products at the company's site with minimal supervision. They may provide some technical guidance to less experienced technicians.\n",
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    "ExternalDescriptionStr": "\r\n<p><span>We are looking for a talented <strong>Engine Field Service Technician</strong> to join our team specializing in <strong>Services, Maintenance and Diagnostics</strong> for our <strong>Service Operations Department</strong> in <strong>Khouribga, OCP, Chennane Mine Site, Morocco.</strong></span></p>\r\n<p><span><strong>In this role, you will make an impact in the following ways</strong>:</span></p>\r\n<ul>\r\n <li><span>Deliver expert on‑site diagnostics and complex engine repairs, ensuring customers experience minimal downtime and maximum equipment reliability.</span></li>\r\n <li><span>Build and maintain strong customer relationships through responsive, professional support and consistently high service quality.</span></li>\r\n <li><span>Apply advanced technical tools and procedures to accurately troubleshoot issues and complete repairs to the highest standards.</span></li>\r\n <li><span>Execute preventative maintenance activities that improve equipment performance, reduce failures, and extend engine life.</span></li>\r\n <li><span>Escalate challenging or unresolved technical issues appropriately, ensuring efficient resolution and customer satisfaction.</span></li>\r\n <li><span>Coach and guide technicians and apprentices, sharing knowledge, reviewing repair plans, and fostering technical excellence within the team.</span></li>\r\n <li><span>Complete all service documentation accurately and on time, supporting warranty compliance, quality requirements, and operational efficiency.</span></li>\r\n <li><span>Identify additional service or sales opportunities during customer interactions, contributing to business growth while ensuring adherence to all Health, Safety &amp; Environmental standards.</span></li>\r\n</ul>",
    "ObjectVerNumberProfile": "1",
    "PrimaryLocationCountry": "MA",
    "CorporateDescriptionStr": "Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.",
    "ExternalPostedStartDate": "2026-02-24T09:26:14+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-family:'aptos' , sans-serif\"><b>Education/ Experience</b></span></p><ul><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">Apprentice Trained Engine Technician (Preferred).</span></li><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">Vocational diploma from relevant technical institution.</span></li><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">Locally valid driving permit.</span></li><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">Significant field service work experience.</span></li><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">Expert level knowledge of and/or experience with engine products.</span></li><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">Customer service experience.</span></li><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">Experience providing technical advice and coaching to more junior technicians (preferred.)</span></li><li><span style=\"background-color:white;color:#333333;font-family:'aptos' , sans-serif\">This position may require licensing for compliance with export controls or sanctions regulations. </span></li></ul>",
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