Solutions Engineer

About Pareto Humanity is in a virtuous cycle: human insight improves AI, and better AI expands what people can do. Sustaining it depends on the one input that can't be automated: expert human judgment . At Pareto, we build the platform that turns that judgment into the data , evals , and RL environments frontier models learn from. We work with leading frontier labs like Anthropic and GDM, and we give skilled people everywhere a way to shape the future of AI and share in what it creates. This RL environment and human-data infrastructure is already in production. Our job now is to scale it. About this role We’re seeking a Solutions Engineer to work alongside our sales, operations, customer success, and engineering teams. You will play a pivotal role in bridging the gap between our innovative technology solutions and the unique needs of our enterprise-level customers, utilizing your creativity to hack together effective solutions that address specific challenges. You'd be a great fit at Pareto if: You value dedicated teamwork, respect, and curiosity, as well as navigating communication in cross-functional, culturally diverse environments. You excel at breaking down complex business challenges, offering creative solutions, and collaborating seamlessly with cross-functional teams to deliver transformative results for our enterprise customers. You are devoted to meticulously overseeing projects from initiation to successful completion, ensuring seamless progress and successful outcomes. You have a strong track record of project management and delivering results on time and within budget. You are comfortable working in fast-paced environments and can adapt quickly to changing priorities. You have excellent communication skills and can effectively convey complex ideas to both technical and non-technical stakeholders. Proficient in rapid prototyping, you creatively address complex challenges, collaborating seamlessly with cross-functional teams to deliver transformative results for enterprise customers. Key responsibilities: Collaborate with prospective and existing customers to understand their business requirements and challenges. Develop and prototype tailored solutions using the company's products or services to address customer needs. Conduct product demonstrations and presentations to showcase the capabilities and benefits of the proposed solutions. Take ownership of projects, managing them from initiation to successful delivery, ensuring alignment with customer expectations and project timelines. Work closely with cross-functional teams, including sales, operations, customer success, and engineering, to ensure a cohesive approach to customer solutions. Maintain a deep understanding of the company's products, technologies, and industry trends, serving as a subject matter expert for both internal teams and external customers. Establish a feedback loop with customers to gather insights, understand evolving needs, and contribute to product enhancements. What you’ll need: Minimum 2 years of professional experience in project management, solutions engineering, software development, or customer engagement. Proficiency with Python Familiarity with Postgres or SQL Educational background in web development (flexible regarding relevant degrees, certifications, and work experience). Strong skills in Rest API usage. Excellent communication skills, both written and verbal, with the ability to articulate technical concepts clearly. Proven ability to thrive in a fast-paced environment, showcasing adaptability to evolving project dynamics. Familiarity with product and design lifecycles, collaborating effectively with designers and product managers. Nice to have: Customer facing experience A background in data engineering or data science Proficiency in React or a recent JavaScript framework Machine learning or AI knowledge UI/UX understanding Our stack: Backend: Django 5 Python 3.12 Celery Redis Frontend: React 18.2 Infra (AWS): Fargate ECS RDS

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