Lead Administrative Assistant

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      "addressCountry": "United States"
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    "datePosted": "2026-04-30",
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    "description": "<p><span style=\"font-weight: bold\">Position Overview:</span></p>\n<p><br><br></p>\n<p>Synergy Family Services, Inc. is seeking a highly organized and detail-oriented OMHC Lead Administrative Assistant to oversee daily administrative operations within our Outpatient Mental Health Center (OMHC). This full-time, in-person role is responsible for supervising administrative staff, ensuring efficient office workflows, and maintaining compliance with organizational and regulatory standards.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Position Details:</span><br><span style=\"font-weight: bold\">Job Title: </span>OMHC Lead Administrative Assistant<br><span style=\"font-weight: bold\">Employment Type: </span>Full-Time<br><span style=\"font-weight: bold\">Schedule:</span> Monday – Friday<br><span style=\"font-weight: bold\">Work Location:</span> In-Person<br><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities:</span></p>\n<ul>\n<li>Oversee all Administrative Assistants, including delegation and completion of tasks</li>\n<li>Monitor office supply levels and coordinate needs with the Office Manager</li>\n<li>Ensure administrative staff consistently reflect the agency’s mission, vision, and values</li>\n<li>Participate in interviewing and training new administrative staff</li>\n<li>Oversee and ensure efficiency of the client referral process</li>\n<li>Ensure completion of monthly insurance eligibility verifications</li>\n<li>Ensure all referrals are accurately entered into the electronic database system</li>\n<li>Oversee timely completion of doctor billing processes</li>\n<li>Ensure efficient processing of OMHC and PRP initial authorizations</li>\n<li>Ensure referral information is properly documented in intake files</li>\n<li>Oversee client medical records requests and ensure timely processing</li>\n<li>Monitor and ensure completion of client discharges</li>\n<li>Ensure timely mailing of ITPs, IRPs, and therapy status letters</li>\n<li>Ensure prompt and professional response to emails</li>\n<li>Review and approve timesheets and invoices</li>\n<li>Collaborate with Leadership Team members as needed</li>\n<li>Oversee and manage physician scheduling</li>\n<li>Ensure compliance with HIPAA and confidentiality regulations</li>\n<li>Track and complete Key Performance Indicators (KPIs)</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Qualifications: </span></p>\n<p><br></p>\n<ul>\n<li>Bilingual-(Fluent in Spanish) </li>\n<li>High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred</li>\n<li>Previous experience in administrative or office management, preferably in a healthcare or behavioral health setting</li>\n<li>Supervisory or leadership experience preferred</li>\n<li>Strong organizational and multitasking skills</li>\n<li>Excellent communication and interpersonal skills</li>\n<li>Proficiency in electronic health records (EHR) systems and Microsoft Office Suite</li>\n<li>Knowledge of insurance verification, billing processes, and authorizations preferred</li>\n<li>Understanding of HIPAA compliance and confidentiality standards</li>\n<li>Understanding of CARF</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Benefits:</span></p>\n<ul>\n<li>Health Insurance, Dental Insurance, Vision Insurance and Medical Benefits</li>\n<li>401(k) Plan</li>\n<li>Free Continuing Education (CEU) Training</li>\n<li>Paid Time Off (as applicable per company policy)<br><br></li>\n</ul>",
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