Home › Companies › Wsfssh › Front Desk Clerk - Westbourne
Front Desk Clerk - Westbourne
Wsfssh · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Wsfssh |
| Title | Front Desk Clerk - Westbourne |
| Normalized title | - |
| Department / team | - |
| Location | - |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | — / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Wsfssh. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Wsfssh |
| Source | b5007280-c9b5-470a-b7ca-4b190737c00e |
| ATS provider | JazzHR / ApplyToJob |
Description
Job Description: Front Desk Clerk
The Westbourne
POSITION DESCRIPTION
The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community ‐ based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low ‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.
Under the supervision of the administrator, the front desk staff is responsible for providing a range of services and supervision to the residents of The Westbourne with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following:
RESIDENT SUPERVISION:
Monitor the well-being of residents, including: Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances). Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed. Monitor use of the recreation area. Assist residents in obtaining needed services, including requests for building management and/or social services. Record and refer all requests for building repairs or services to appropriate staff. Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides. Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff. Monitor alarms and investigate disturbances. Notify super and/or manager of emergency situations according to building protocol. Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed. Perform building safety rounds as directed.
ADMINISTRATIVE
Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate. Maintain daily log of activities, occurrences, and observations. Write clear and accurate reports of incidents and actions taken. Assure, either through referral to appropriate on-duty staff, or by actually performing necessary work, that the front sidewalk is free of ice, snow, and/or dangerous obstructions and garbage.
OTHER
Work as a member of a team to establish and maintain high level of care and respect for residents. Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Attend training sessions and conferences as required for enhancement of job skills. Implement emergency procedures, as necessary. Submit all required reports in a complete and timely manner. Work cooperatively and collegially with other staff members. Assist with other duties, as directed.
QUALIFICATIONS EXPECTED
At least 21 years of age. High School Diploma, or equivalent, required. Higher education preferred. Able to work in a multicultural and diverse environment. Able to perform job responsibilities. Able to speak, read, and write English (as required by DSS regulation 487.9.13). Experience working with dependent persons.
Full job record
| Job ID | 4eebe3ffbb7939996d05738e3261a6f4b68a6df6 |
| Org ID | c4c7d8a2-0b15-4f36-8024-33f00cc4d31b |
| Source ID | b5007280-c9b5-470a-b7ca-4b190737c00e |
| Board ID | b5007280-c9b5-470a-b7ca-4b190737c00e |
| Provider | jazzhr |
| Provider Job Key | 8bHvJ4YSWT |
| Title | Front Desk Clerk - Westbourne |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | — |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | — |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://wsfssh.applytojob.com/apply/8bHvJ4YSWT/Front-Desk-Clerk-Westbourne |
| Apply URL | https://wsfssh.applytojob.com/apply/8bHvJ4YSWT/Front-Desk-Clerk-Westbourne |
| First Seen At | 2026-05-30 06:02:25Z |
| Last Seen At | 2026-06-06 10:47:37Z |
| Last Checked At | 2026-06-06 10:47:37Z |
| Last Changed At | 2026-05-30 06:02:25Z |
| Inactive At | — |
| Source Posted At | — |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=wsfssh/date=2026-06-06/2026-06-06T10-47-35-345Z-09b4a800d1c54981ab12dda27965514d243042b1549cb9018a1532dc8a696478.json |
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"heading": "Front Desk Clerk - Westbourne",
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"description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p> </p><p style=\"text-align:justify\"> </p><p align=\"center\" style=\"text-align:center\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><b><u><span style=\"font-size:14.0pt\">Job Description: Front Desk Clerk</span></u></b></span></span></span></p><p align=\"center\" style=\"text-align:center\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><b><i><u><span style=\"font-size:14.0pt\">The Westbourne</span></u></i></b></span></span></span></p><p> </p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><b><u>POSITION DESCRIPTION</u></b></span></span></span></p><p> </p><p style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"text-autospace:none\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community</span><span style=\"font-size:11.0pt\"><span style=\"font-family:"Cambria Math",serif\">‐</span></span><span style=\"font-size:11.0pt\">based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low</span><span style=\"font-size:11.0pt\"><span style=\"font-family:"Cambria Math",serif\">‐</span></span><span style=\"font-size:11.0pt\"> income older persons, many of whom live with mental illness and/or have experienced homelessness.</span></span></span></span></p><p> </p><p><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Under the supervision of the administrator, the front desk staff is responsible for providing a range of services and supervision to the residents of The Westbourne with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following:</span></span></span></span></p><p> </p><p> </p><p><span style=\"font-size:12pt\"><span style=\"page-break-after:avoid\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><b><u>RESIDENT SUPERVISION:</u></b></span></span></span></span></p><p> </p><ul style=\"list-style-type:square\"><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Monitor the well-being of residents, including:</span></span></span></span></li></ul><ul><li style=\"margin-left:32px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances).</span></span></span></span></li><li style=\"margin-left:32px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed.</span></span></span></span></li><li style=\"margin-left:32px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Monitor use of the recreation area.</span></span></span></span></li></ul><ul style=\"list-style-type:square\"><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Assist residents in obtaining needed services, including requests for building management and/or social services.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Record and refer all requests for building repairs or services to appropriate staff.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides. </span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Monitor alarms and investigate disturbances.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Notify super and/or manager of emergency situations according to building protocol.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Perform building safety rounds as directed.</span></span></span></span></li></ul><p> </p><p> </p><p><span style=\"font-size:12pt\"><span style=\"page-break-after:avoid\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><b><u>ADMINISTRATIVE</u></b></span></span></span></span></p><p> </p><ul style=\"list-style-type:square\"><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Maintain daily log of activities, occurrences, and observations.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Write clear and accurate reports of incidents and actions taken.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"page-break-after:avoid\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Assure, either through referral to appropriate on-duty staff, or by actually performing necessary work, that the front sidewalk is free of ice, snow, and/or dangerous obstructions and garbage.</span></span></span></span></span></li></ul><p> </p><p> </p><p><span style=\"font-size:12pt\"><span style=\"page-break-after:avoid\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><b><u>OTHER</u></b></span></span></span></span></p><p> </p><ul style=\"list-style-type:square\"><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Work as a member of a team to establish and maintain high level of care and respect for residents.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Attend training sessions and conferences as required for enhancement of job skills. </span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Implement emergency procedures, as necessary.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Submit all required reports in a complete and timely manner.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Work cooperatively and collegially with other staff members.</span></span></span></span></li><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Assist with other duties, as directed.</span></span></span></span></li></ul><p style=\"margin-left:48px\"> </p><p> </p><p><span style=\"font-size:12pt\"><span style=\"page-break-after:avoid\"><span style=\"tab-stops:-.5in\"><span style=\"font-family:"Times New Roman",serif\"><b><u>QUALIFICATIONS EXPECTED</u></b></span></span></span></span></p><p> </p><ul style=\"list-style-type:square\"><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">At least 21 years of age.</span></span></span></span></li><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">High School Diploma, or equivalent, required. Higher education preferred.</span></span></span></span></li><li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Able to work in a multicultural and diverse environment.</span></span></span></span></li></ul><ul style=\"list-style-type:square\"><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Able to perform job responsibilities.</span></span></span></span></li></ul><ul style=\"list-style-type:square\"><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Able to speak, read, and write English (as required by <st1:stockticker w:st=\"on\">DSS</st1:stockticker> regulation 487.9.13).</span></span></span></span></li></ul><ul style=\"list-style-type:square\"><li style=\"margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:-.5in list .5in\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:11.0pt\">Experience working with dependent persons.</span></span></span></span></li></ul><p style=\"text-align:justify\"> </p><p style=\"text-align:justify\"> </p><p> </p>",
"description_text": "Job Description: Front Desk Clerk\n The Westbourne\n POSITION DESCRIPTION\n The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community ‐ based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low ‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.\n Under the supervision of the administrator, the front desk staff is responsible for providing a range of services and supervision to the residents of The Westbourne with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following:\n RESIDENT SUPERVISION:\n Monitor the well-being of residents, including:\n Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances).\n Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed.\n Monitor use of the recreation area.\n Assist residents in obtaining needed services, including requests for building management and/or social services.\n Record and refer all requests for building repairs or services to appropriate staff.\n Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides.\n Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff.\n Monitor alarms and investigate disturbances.\n Notify super and/or manager of emergency situations according to building protocol.\n Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed.\n Perform building safety rounds as directed.\n ADMINISTRATIVE\n Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate.\n Maintain daily log of activities, occurrences, and observations.\n Write clear and accurate reports of incidents and actions taken.\n Assure, either through referral to appropriate on-duty staff, or by actually performing necessary work, that the front sidewalk is free of ice, snow, and/or dangerous obstructions and garbage.\n OTHER\n Work as a member of a team to establish and maintain high level of care and respect for residents.\n Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.\n Attend training sessions and conferences as required for enhancement of job skills.\n Implement emergency procedures, as necessary.\n Submit all required reports in a complete and timely manner.\n Work cooperatively and collegially with other staff members.\n Assist with other duties, as directed.\n QUALIFICATIONS EXPECTED\n At least 21 years of age.\n High School Diploma, or equivalent, required. Higher education preferred.\n Able to work in a multicultural and diverse environment.\n Able to perform job responsibilities.\n Able to speak, read, and write English (as required by DSS regulation 487.9.13).\n Experience working with dependent persons.",
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